I am giving the Mountain Chalet an above average rating strickly for its location. You are walking distance from everything.
In regards to the hotel room - We reserved a standard room with two beds. We received a room with a queen and a daybed in a room that could barely fit the queen. The room was clean and it had a refridgerator but the thermostat did not work and the room was about 80 degrees. You could not stay in there long with your winter clothes on.
The staff at the hotel seemed very pleasant but we were only there 2 evenings so didn't really need a lot of assistance. We did not eat the breakfasts either.
I would recommend the Gondola ride and the Weinerstube for Breakfast. Both were awesome.