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“Flawless!”
Review of The Little Nell

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The Little Nell
Ranked #6 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 19, 2014

I stay in top hotels all over the world, and I say without hyperbole, this is the best hotel experience I have ever had! The service is impeccable- zero negative attitude- every single person I came in contact with from the hotel was friendly and extremely helpful. The "fleet" of little Nell escalades is a serious plus. Our room although "town view" was on 4th floor and had a sweeping view of mountains- even preferable to the lower floor "mountain views". The breakfast buffet was spectacular. The concierge's went out of their way for every request. I cannot say enough good things about this hotel.

  • Stayed: August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank lisadg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aspen_GM1, General Manager at The Little Nell, responded to this reviewResponded September 10, 2014

Dear Lisadg,
Thank you for your positive review! From the service to the views, it seems you had a great experience with us. We are continually trying to improve so thank you for taking the time to share your thoughts on what worked well. I hope to see you again this winter season!

Best,
Simon Chen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 - 243 of 448 reviews

Reviewed August 15, 2014 via mobile

The Little Nell strives to please
in every way. The location is
superb and the room facing the
mountain very comfortable and
well appointed. Transportation,
concierge and front desk service outstanding.aid service
somewhat difficult due to language problems.
Breakfast exceptional!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Loriju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2014

My mom and I stayed at the Little Nell over Memorial Day weekend during the Colorado Resident special pricing. We had a room facing the pool/mountain, which had a nice (small) patio to sit outside and enjoy the mountain air. We brought along my dog, who was treated like royalty. In our room, she had her own bed, water and food bowls, along w some treats and a leash we got to keep. All of the staff were incredibly friendly and helpful as well! We'll be back up in the fall to enjoy the trees changing and to stay again! Highly recommend!

Room Tip: Ask to face the mountain/pool for a nice view!
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  • Stayed: May 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Kay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2014

I'm a native who enjoys hotels world wide, and I appreciate the efforts it takes to get a five star rating from Forbes and Dimonds from AAA, so that says alot about a hotel to me off the bat. This was my first time staying at the Nell as I usualy stay at the Jermome and I ferquent the Broadmoor (Colorado's only other "5") So here it is:

Service, outstanding
Meals, magical
Room, spacious and modern, clean and comfortable, very enjoyable.
Pool, not realy but the location of the hotel means more for a mountain town.
Spa, not a real spa, if the spa had been better, then this is truly a five star rating from me.

I realy enjoyed The Little Nell and would recomend this wonderful hotel in Aspen.

Room Tip: second floor has patio room where you can walk right onto the mountain.
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  • Stayed: August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Lion_and_his_cub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Simon_Chen, General Manager at The Little Nell, responded to this reviewResponded August 13, 2014

Dear Geoffry David,
Thank you for your positive and thorough, yet succinct review. It is clear you understand luxury hotels, especially in Colorado, and your review holds significant weight because of it. We’ve heard this before about our spa and are in the process of exploring redevelopment options for the area. We always offer in-room treatment options. Hope to welcome you back soon.

Best,
Simon Chen
General Manager

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Reviewed August 8, 2014

The Little Nell is the most amazing place. We arrived for a 4 day stay on our way home from another vaca in Colorado. We really had a hard time deciding where to stay...Nell or St. Regis. We made the right decision. It was the most amazing place from start to finish!!! The people are so friendly and no is not in their vocabulary. We moved rooms twice as we kept extending our stay. They made the moves painless and were so kind to us from the bellman to transportation....they will take you anywhere you want to go and have enough cars that it is immediate. The managers were so nice and helpful. We really had one of our best vacations ever.

Room Tip: We loved the Mountain View room as it has a table and chairs in it as well which was nice with kids...
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  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank ddemesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2014

Beautiful hotel in a perfect location at the base of the mountains is the only place to stay in Aspen! We have stayed here for the last three years during the summer in a king-bedded spacious room facing the mountains with gorgeous views. The rooms are spacious with such comfortable beds and bedding, large marble bathrooms, lots of storage, beautifully decorated with a comfortable seating area with fireplace. The location is convenient to walk to town or any of the numerous hiking trails around town and up into the mountains. The service in all areas is superb from the welcome at reception, housekeeping, terrific concierge services, and smiling transportation staff who will take you anywhere in town at a moment's notice. This is a gorgeous property with a well-trained staff and is one of our favorite spots in the world for a week of mountain air, outdoor activities, Aspen Institute lectures, and the Aspen Music Festival.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank sassynwugrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Simon_Chen, General Manager at The Little Nell, responded to this reviewResponded August 13, 2014

Dear Sassynwugrad,
Thank you for staying with us year after year! We love welcoming back our return guest family. I am pleased to hear you had a good experience with us this summer, and hope you enjoyed Aspen arts and culture! I can’t wait to welcome you back next summer.
Warmly,
Simon Chen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

Just spent five nights in the Pfeifer Suite. Were in Aspen for my niece's wedding. The room was recently decorated and is the only two bedroom suite on property which we were able to add two rooms to connect to a four bedroom suite. Staff was top notch, room was over the top beautiful and large, service and food were all amazing!! We hosted an after weddign brunch in the Terrace room and were provided flawless service, drinks and food!!
By far the best Hotel in Aspen!!!!

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
Thank jmc007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Little Nell

Address: 675 E Durant Ave, Aspen, CO 81611-2001
Phone Number:
Location: United States > Colorado > Aspen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Aspen
#2 Family Hotel in Aspen
#3 Business Hotel in Aspen
#4 Green Hotel in Aspen
#6 Luxury Hotel in Aspen
Price Range: $529 - $2,363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Little Nell 5*
Number of rooms: 92
Official Description (provided by the hotel):
The city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to apres ski, this hotel is, guests have said, "the Aspen of Aspen." ... more   less 
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Also Known As:
The Little Nell Hotel Aspen
Little Nell Hotel Aspen
Little Nell Aspen

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