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“Excellent choice to stay! Service was fantastic!”
Review of The Innsbruck

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The Innsbruck
Ranked #11 of 35 Hotels in Aspen
GreenLeadersSilver level
Reviewed August 8, 2011

This was our first time to stay there and we will definetly be returning. It's walking distance to town but the front desk was happy to drive or pick us up without a wait. Very impressed! Rooms were nice and well decorated.

  • Stayed: August 2011
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Thank HaleyN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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233 - 239 of 293 reviews

Reviewed June 15, 2011

My husband and I originally booked for 3 nights but stayed for 6! First impressions are vital and we were immediately welcomed, offered assistance and given very useful information. The service was outstanding, nothing was too much trouble. We travel and stay in 5* hotel/condo accommodation frequently and would definitely say that the whole ambience/ attitude to customer service of the Innsbruck is way in the lead.

Actual condo was very nicely decorated with an impressively equipped kitchen and cozy fire. Room service was also to a very high standard with everything spotlessly clean. It is a very easy 5 min walk to restaurants, shops, trails (although shuttle available to take you and collect at any time at all). Close enough to enjoy...far away enough to be quiet at night!

Will definitely stay at The Innsbruck again.....asap!

  • Stayed: May 2011, traveled as a couple
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3  Thank ScotlandRosie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innsbruckdosm, Manager at The Innsbruck, responded to this reviewResponded June 23, 2011

Dear ScotlandRosie12,

Thank you for taking the time to share your experience at The Innsbruck. I will make sure that our staff receives recognition for their great service; everyone takes pride in their jobs here. I am happy to hear you extended your stay- 3 days is not long enough! We look forward to having you stay with us again.

Best,

Kristen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2011

If you are looking for an amazing property with an even more amazing staff The Innsbruck is the place for you. Beautiful rooms with no detail overlooked. Fabulous staff who are genuine and responsive beyond belief. I have stayed at all of the high end hotels in Aspen in recent years and have never been impressed enough to go back to any of them. I will not hesitate to go back to The Innsbruck. Do yourself a favor, quit looking and book with The Innsbruck, you won't be sorry.

  • Stayed: June 2011, traveled with friends
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4  Thank eaglesgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2011

It was an excellent hotel. Close to the main attractions (5 minute walk), nice view from our room. Shuttle service was very helpful (they have a shuttle that drops/picks you up from any point within Aspen). The front desk folks were super helpful and friendly-all our requests were promptly adhered to. Room was fabulous (though a tad small-but WTH). The bathroom was excellent, with a steam bath-which really did it for me. My wife and I loved this place overall-and will HIGHLY recommend it for couples. Families may find the rooms a little small (but there may be larger rooms that we may not be aware of).....
Loved it!!!

  • Stayed: May 2011, traveled as a couple
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2  Thank Arun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

We recently stayed at The Innsbruck for a family event. With five people in my immediate family, we need space, and activities for the children (13, 15 and 17 years old). This place is AWESOME. The summer rate can't be beat for the quality of the units. Beyond that, Pablo (PC) made our stay the best it could be with his attentive, generous service. The Innsbruck offers bikes (free) to borrow and ride around Aspen. When we needed an extra bile, Pablo offered me his "high -end " mtn bike. I travel frequently for business, and this service was a rare treat not found at other hotels/resorts. There was also a gas grill we used for a family dinner, making it very relaxing. Maid service is also excellent...with a full kitchen they really go "above and beyond". I would recommend The Innsbruck to anyone looking for "five star" quality and service in a great location.

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  • Stayed: May 2011, traveled with family
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2  Thank Rufus774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innsbruckdosm, Manager at The Innsbruck, responded to this reviewResponded June 7, 2011

Dear Rufus774,

Thank you so much for your great review of The Innsbruck. I appreciate you taking the time to share your experience. It sounds like your family vacation was a hit! Please come back and visit us again soon.

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Reviewed May 22, 2011

Our family took a couple of days away from the busy grind of Denver and travelled to Aspen. Our stay at the Innsbruck was wonderful. The rooms were lavishly appointed with high end appliances and stately woodwork. It was evident that this remodel was well thought out and no expense was spared.

We really enjoyed the steam shower and the jacuzzi tub in two of the three bathrooms. Ornate tile work complimented all three bathrooms. The combination microwave/convection oven worked to perfection. The kids got a kick out of the oven fan that raises up from behind the glass cooktop with the push of a button.

The daily breakfast treats were a pleasant surprise.

Our only disappointment was the size of the pool--small.

We would not hesitate to return to this opulant resort.

  • Stayed: May 2011, traveled with family
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Thank Sparkland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2011

We stayed here for almost one week. In recent years, we have stayed at various 5 star hotels and can say, without question, that the service here is unparalleled, We have 2 children under age 2. The hotel was a perfect choice for a family with small children because it is condo-style (with fridge, washer, dryer, room to play, etc.) and daily maid service. The place is in great condition. Everything is brand new. Great kitchen and beautiful brick bathroom with steam shower. It couldn't have been more clean. everything was in great condition. They even offer a service (through a local grocer that can stock your fridge).

The staff couldn't have been better. We called the front desk and within 2 minutes they were there to the room. They offer a complimentary shuttle to town and are extremely helpful. There is a pool, a game room, and free internet and coffee. This is by far the best value in Aspen. The staff could not have been more helpful or genuine. They offered late check-out, assisted in storing our baggage, and the concierge was extremely helpful and knowledgeable. We wouldn't want to stay anywhere else regardless of the price.

The hotel remains a short 5 minute walk to town and there is a bus across the street to Snowmass Village.

  • Stayed: March 2011, traveled with family
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Thank MrsLimoBus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Innsbruck

Address: 233 W Main St, Aspen, CO 81611-1711
Phone Number:
Location: United States > Colorado > Aspen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Aspen
#5 Family Hotel in Aspen
#5 Green Hotel in Aspen
#6 Luxury Hotel in Aspen
Price Range: $347 - $1,667 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Innsbruck 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Innsbruck Luxury Condominiums offers 17 beautifully decorated condos, with the benefit of hotel services. Furnishings include fireplaces and sofa beds. Guest rooms feature LCD televisions with premium TV channel(s). Business-friendly rooms are equipped with wireless Internet access, multi-line phones, and free local calls. Free transportation to and from the Aspen airport as well as transportation around town. Outdoor heated resistance swimming pool, hot tub and a dedicated concierge. ... more   less 
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Also Known As:
The Innsbruck Hotel Aspen
Innsbruck Hotel Aspen

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