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“Took 45 min just to get a waiter to take drink orders”
Review of Gisella - CLOSED

Gisella
Price range: $31 - $50
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Business meetings, Romantic
Dining options: Dinner, Late Night, Reservations
Dining style: Casual Elegant
Cross street: Mill St.
Reviewed September 3, 2013

We had a reservation on a busy Friday. We were seated immediately and got some bread and water but no one came by forever. When he did, no apology. After that, the pace of the meal was normal. Food was good but not outstanding. Prices ranged pretty widely from pasta dishes to meat dishes

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Thank ckwcraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (71)
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4 - 8 of 71 reviews

Reviewed August 9, 2013

Food and service were both great. Pricey but good. I would recommend it. The wi e selection was good, I stayed away from the pasta but had a lovely salad followed by salmon a lovely spinach perfectly prepared spinach dish

Thank Abbeyny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

We dined here after reading the outstanding reviews and the concierge recommendations as well. We had a reservation and requested a nice table. Upon arrival, they tried to seat us at a table in the back, although there were tables at the front window open. We then asked to be seated up front and they did seat us there. We had a reservation and you would think that a reservation would get the preferential seating, although it didn't seem to be the case. There is a lot of banquette seating in this restaurant, so if you don't like it make sure you tell them not to seat you there ahead of time. There are several tables up front at the window, which are nice. They also have outside seating, weather permitting. After being seated someone came and asked about our water preference and a short time later someone took our drink order. We ordered appetizers, consisting of the burrata cheese and the scampi and calamari. The only bright side of the whole night was these appetizers. They were both good. However, the appetizers were not enough to compensate for everything that was simply bad about this experience. When we ordered the appetizers, the waiter told us that we really should order the entrees as well to allow the kitchen prep time. We opted against ordering the entrees at that time, which turned out to be a good decision. The appetizers were brought out within 5 minutes of placing the order. We realized that they were in a hurry to turn the table around, and don't enjoy being rushed. We decided to wait to order the entrees until we had finished the appetizers, because we wanted to allow the food to digest and enjoy the evening. In the interim, our iced tea glasses remained empty while we enjoyed the appetizers. We finally asked that they be refilled, and it was a good 10 more minutes before this actually happened. We ordered the entrees when we decided that we were actually ready to eat them, since we knew they would be brought out shortly thereafter. True to form, the entrees were brought out almost immediately. The penne pasta with sausage and onions was bland and unimpressive. The breaded veal was also bland and very dry. The veal was so dry that we had to ask for some sort of sauce, but the waiter never brought that out at all. Basically, the entrees were horrible! In fact, he never even apologized for not bringing it out. Clearly, the waiter was handling too many tables and spreading himself thin. The drink situation continued, and our drinks remained empty for the second time throughout the meal. As an aside we felt that management snubbed guests who he did not know, while he stood at tables of the regular guests to make sure their meals and service were good. We noticed that he went to several tables where he knew the guests, but never stopped at our table to inquire about the meal or the service! This was unacceptable for such a restaurant. Don't waste your time or money visiting Gisella, it is not worth it. The food and service were both poor. There are plenty other Aspen restaurants where out of town guests are welcomed!

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Thank flalove2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

The atmosphere is elegant, modern and comfortable. Service was so professional and friendly at the same time. The Food was delicious and fresh. It was a special Birthday dinner and highly recommend Gisella. We will return with pleasure.

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Thank mollydaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Once you have put your aspen glasses on, this place has some of the better food for the price point that we tried on the trip. The staff is very professional and it is a bit quieter that some of the other options in town.

Thank je1mcguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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