This is my third stay with the St. Regis Aspen. We're loyal Starwood folks & have stayed at 5+ different St. Regis properties. As expected, the service in Aspen is top notch.
Today, per usual, we ordered room service for breakfast. The food arrived promptly in the hands of Tim from Private Dining. I stayed in bed while he delivered & mentioned that I'm having slight altitude sickness. He asked several times if there was anything he could do & left the room when I said I'd be fine.
15 minutes later there was a knock at the door. It was Tim, checking to see if I was okay & delivering tea & water to help alleviate some of the symptoms. This, ladies & gentleman, is why the St. Regis Aspen is second to none when it comes to service in this town. I asked him how long he's been with the hotel- this in an INTERN with attention to detail & service that I've yet to see from some of the most seasoned professionals in the hospitality industry. When ordering room service, ask for Tim- he'll make your heart happy!
On a side note, the 60-minute massage during the winter season goes up to $195 from $165 after 3:30pm even though this isn't posted on the online spa menu. I was told it's not posted since it's "seasonal." We learned this the hard way- it was never mentioned to us during booking. So book early or be aware that you'll spend extra dough for the same service (which is pretty special).
- Official Description (provided by the hotel):
- The lavishly renovated St. Regis Aspen Resort offers a luxurious spa; world-renowned winter sports like skiing, sledding, and snowboarding; fine dining; and impressive event spaces in Colorado. ... more less
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- Also Known As:
- The St. Regis Aspen Resort Hotel Aspen
- St Regis Aspen
- St Regis Resort Aspen