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“It was OK”

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Glenmore Plaza Hotel
Ranked #16 of 20 Hotels in Avalon
Orange, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“It was OK”
Reviewed August 15, 2011

In summary, I decided to be polite with my words, because it is an old and historic Hotel and it deserves the needed resources to better maintain & keep up the poor condition of this place. Mr Jim Amoroso (CEO) if he cares, should pay close attention to the customer negative reviews, which I agree with most of them. i.e: improved sound proof windows, new or clean bed sheets, new bed mattresses, pillows, siling fan..very dirty.

Room Tip: Is you like the Hotel rate, I would shop around for the same price some where else.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
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    39
    25
    44
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50
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Any
English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 9, 2011

Our room felt dirty, lots of stains on carpet . Stained bed sheets. You can hear everything going on outside. The toilet wouldn't flush. The staff didn't make you feel welcomed. Horrible experience from the moment we got on the shuttle to take us from boat terminal to the hotel.

Room Tip: make sure you dont come to this hotel.
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
5 Thank CesRod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Montrose, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2011

We stayed here and found this place to be too loud. It's down the street from the beach and nearby clubs and you could hear the chatter outside our second story window. The staff was friendly and continental breakfast was decent, however the jacuzzi tub jets didn't work and the window frames were not caulked leaving the glass exposed when trying to open the window. The pros about this place is the shuttle to and from the catalina express and the luggage storage. I was thankful that our room was ready for an early check in. Keep in mind that there is no elevator and you will not receive any help carrying your luggage up the stairs. If you stay here, I would suggest reserving a room that's not close to the street.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank biltforsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 2, 2011

The service of this hotel was made terrible by one person, Brett. This was the guy who greeted us when we arrived. Brett was rude, unprofessional and made us feel very unwelcome. He made it clear we were not "guest" but an annoyance. When the fire alarm was pulled at 12:30 on Sat. night and rang for 30 minutes we called to find out if it was a false alarm or not, we got no answer. One of our friends got through and was told by Brett that everyone should just stop calling and deal with it. Real nice! Geezz we will not stay there again, There are too many other nice places to stay for the same price.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank surfgal40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2011

We are into staying in old hotels such as the Hotel Dell Coranado when we can afford it. We stayed at the Glen and the history stands out, rich with the wood work in the lobby and the price was good . The rooms are small but it is the 2nd oldest hotel in CALIFORNIA that is the way it was back then. The staff was very helpful in telling us about the island and the hotel.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank wanatue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
Level Contributor
271 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed July 18, 2011

Room was large, walls a little dirty, mattress had some funky stains on it. Slideglas mirror shattered, bathroom hinges hanging out of the wall ready to fall, etc etc.
Breakfast had cheap bagel with no toaster, nice fruits, muffins are ok as well. Oj was great, coffee tasted lime some cheap farmers brother stuff. Frontdesk are nice friendly and helpful, great luggage storage free ferry pick up.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Internationalgotoguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fullerton, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2011

Four stories of very uneven floors; no elevator. People trying to check in at 3:30 p.m., being told their rooms were not ready. Our $259 "deluxe king with Jacuzzi, overlooking the courtyard," was a tiny, dirty room with one window looking out on a rooftop adorned with plastic and sandbags because of a leaking skylight. The "Jacuzzi" was an old jetted tub, topped with jutting, moldy tile. Like reviews going back to 2005, there were no washcloths, no hand towels, no lotions, no hair dryers -- nothing except bad faucets. We didn't even try to use the tub. Oh yes, about the "free continental breakfast:" bagels, juice, strawberries and coffee. Iasked the kid at the counter, "Why don't you spend $12 and buy a toaster so at least the bagels will be warm." His answer as he turned his back on me: "I'll tell Tim." On the way down to this extravagant morning fare, I had to walk around a homeless guy sleeping on the lobby sofa, in full view of the staff. Seems this is a "family" business and all the kids (high school, junior college) are pressed into service for the summer. What bothers me most about this dump is that similar reviews have been posted for the past half-dozen years. Why did we rent in the first place? The Chamber of Commerce informed us that this was the last room available in Avalon. Had they warned us, we would have canceled our trip. (P.S. As we were leaving at 3 p.m., the desk kid was on the phone pimping the "$400 view suites." Huh?)

Room Tip: Go somewhere else!
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank jsell39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glenmore Plaza Hotel

Property: Glenmore Plaza Hotel
Address: 120 Sumner Ave, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #16 of 20 Hotels in Avalon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glenmore Plaza Hotel 3*
Number of rooms: 57
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Also Known As:
Hotel Glenmore Plaza
Glenmore Plaza Avalon
Glenmore Plaza Catalina
Glenmore Plaza Hotel Catalina Island/Avalon, CA

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