My husband and I stayed here for 3 nights for my 40th birthday. How this hotel is rated #1 is beyond me.
The website mentions "elegant decor". Since when is beat-up cabin-style furniture considered elegant? "Plush bathrobes', hah! The robes were so old and rough we couldn't use them. "Decadent accomodations"??? Where, what exactly? I saw that the owner replied to one of the reviews and mentioned complimentary bottled water. There was one small bottle of water for each of us upon arrival. The water was NEVER replaced but there is complimentary tap water in a pitcher at the reception desk if you want that. When I requested more bottled water from Lauri, it was a big deal and I got ONE more small bottle.
When my husband booked the room, he was told we had a balcony. The balcony was 1 foot deep so I don't know if you can call that a balcony since it is unusable.
One night at 10:00pm kids were playing and yelling in the hallway for about 15 minutes until I finally came out and asked them if they could be quiet. They were playing right by Lauri's room (she apparently stays there) and she never came out to tell them to be quiet. Really? Aren't you like the manager or something?
All of this would be completely acceptable had the room been $100/night. But when you are paying over $400/night you expect more.
- Official Description (provided by the hotel):
- The Avalon Hotel offers premier boutique hotel accommodations in the heart of beautiful Catalina Island. We invite you to discover an environment of understated elegance, where luxurious bedding, unique artwork and hand-crafted hardwoods and tile combine to create an enchanting experience. Located just off the Southern California coast, Catalina Island offers a resort experience that is very accessible. Most of our Catalina Island hotel rooms have breath-taking ocean views of Avalon harbor and its scenic surroundings. The breathtaking views from our Rooftop Getaway are sure to be a highlight of your stay at The Avalon Hotel. With a 360-degree vista of Avalon and its charming harbor, the Rooftop offers the ideal spot to sightsee and relax. From classic Craftsman styling and modern conveniences, deluxe bedding and upscale bath amenities, to an all-around relaxed atmosphere, The Avalon Hotel offers a unique hotel experience to every one of our welcomed guests. ... more less
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- Also Known As:
- The Hotel Avalon
- The Avalon Hotel Catalina Island, CA