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“Perfect Getaway”
Review of Pavilion Hotel

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Pavilion Hotel
Ranked #3 of 20 Hotels in Avalon
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect Getaway”
Reviewed April 25, 2009

I booked the weekday package for our anniversary. Great deal that included transportation to the island on the Catalina Express and one tour of our choice.

It took about 5 minutes to walk from the dock to the hotel. Very friendly and knowledgeable staff. They have a luggage storage closet with an attendant. You can drop your luggage off if you are there early and your room is not read yet or you can store your luggage after check out and they will bring it to the dock for your departure on the boat.
Christina, our front desk clerk gave us a great run down of everything from the continental breakfast to the DVD library they offered. She also made sure to tell us how far of a walk restaurants and sites were so we were able to arrive in a timely manner.

Room was very clean and nicely appointed. Like other reviews state, the rooms have been recently refinished with very soothing, refreshing colors. Very quiet grounds. The review prior to mine is unfair to give such a poor rating based on noisy guests. Especially if they problem was taken care of by the hotel staff.

Complimentary continental breakfast was very generous. Get to it early before its wiped out.

The location is awesome. Right on the main street. The Casino (Round Art Deco Landmark building on the island. NOT a gambling casino, named for the Italian meaning of a gathering place) is about a 10 minute walk away. The Catalina Country Club is a 10 minute walk away from the beach. They have an AMAZING twilight/early bird menu from 5pm-6:30pm. I highly recommend it. Those were the furthest walks we went on...everything else is only a 2-3 minute walk away.
Coney Island West was a great fast lunch. Fries and onion rings were perfection. I had the charbroiled chicken sandwich, the hub had the double bacon cheese burger with 4 thick slices of bacon. Both were very tasty!!

The only thing that the hotel was unable to provide to our satisfaction was an anniversary gift. My husband wanted to surprise me with something in our room upon arrival. My husband called the hotel to arrange something and the staff member that he spoke with seemed a bit confused as to what he was looking for.
She said "We don't do anything like that...only if you want to pay for it"
She apparently thought my husband was looking for a freebie. He assured her that he WANTED to pay for something. She then provided 2 phone numbers of vendors they work with. The phone numbers were to the same place. Ha. He wasn't happy with what they were able to provide for an exorbitant amount of $$$.

My husband then turned to the web and found Lloyd's of Avalon Confectionery. He called and spoke with David. David was easy to work with an immediatly knew what my husband was looking for.
For under $50 he put together a beautiful basket with the LARGEST, most amazing caramel, chocolate and toffee covered apples and handmade chocolates. David actually went to the grocery store for my husband and bought a bottle of sparking cider for our room! THEN, he dropped it all off at the hotel for us!! Such great small town service! I was so surprised. The chocolates were some of the best I have ever had and I have worked with a world famous chocolatier.

We had a wonderful anniversary trip. I would stay there again in a heartbeat!

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kejustice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
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English first
so cal
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 7, 2009

our most recent stay at pavillion lodge catalina was most eventful. our first stay was really great . this past weekend how ever was really unpleasant , it seems not all families can control their noisey children. we hardly slept a wink! . hats off to front desk nite crew handled our concerns immediently. if you have small ones to bring with you please supervise the noise level .

Helpful?
3 Thank socaltraveler35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 29, 2009

Beautiful and Romantic Atmosphere. 60s style two story U-shaped lodge with lush tropical and private courtyard setting. Room is open and airy, extremely clean! and recently updated with soothing attractive colors and decor. Included continental breakfast each morning with coffee, OJ, Great selections of cereals, fruits, bagels and cream cheese, croissants, cinnamon rolls in the courtyard with tables, chaises, chairs. Small fridge and freezer inside the room along with a small coffee maker. More pillows than can ever be used on a very comfortable king-sized bed. Roomy closet with lots of wooden hangers. Ceramic floor tile inside large vanity with lots of Corian countertop space and bathroom. The one and only drawback, and it was minor for us was the low water pressure for the shower. It was adequate but a bit weak. We will recommend to others and definitely stay here again. Short easy, flat walk from the ferry landing dock. Entrance is right on the boardwalk near the pier. Close to shopping and lots of great restaurants! Yet quiet within the complex.

  • Liked — Best Location! Beautiful tropical courtyard reminiscent of Hawaii
  • Disliked — Just the weak shower water pressure.... very, very, minor
  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BBintheOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2009

We booked the midweek getaway at the pavilion it was great if you want to stay close to everything on the island this is the hotel the staff are excellent they are very nice and professional the room is very beautiful the breakfast is also great when they upgraded our package for free and gave us great tips to from what to eat to what activities are worth doing my husband and I had a great anniversery and definately come back

  • Liked — Everything
  • Disliked — nothing
  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank noorlight87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 1, 2008

A friend and I popped over to Catalina Island over Thanksgiving for 4 days. Neither of us had stayed overnight on the island before so weren't sure about hotels. We chose the Pavilion Lodge because of its location and great package price. After 3 nights and 4 days at this hotel, I can honestly say the whole experience was fantastic. The property is beautifully maintained, the staff friendly and helpful, and the location the very best. Every morning by 7:30 an extensive continential breakfast was laid out in the courtyard and remained for several hours.There was always plenty of tables and chairs available in the courtyard and from many of the tables you had a great ocean view.

The best part of this hotel is its location. It's right on the beach and steps from restaurants and shops, yet we found it very quiet (of course, it was off season). It was also just a short walk to and from the ferry.

We are definitely going back to the Pavilion Lodge!

  • Liked — Location and cleanliness
  • Disliked — Beds on the soft side.
  • Stayed November 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank OdeliaGrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 6, 2008

I booked our weekend at the Pavilion Lodge as part of a Cape Canyon package on the visitcatalinaisland.com website. It was a great deal considering it included boat transport to the island, baggage service to the hotel, 2 nights stay and 3 different tours (Undersea tour, 4 hour Unimog tour of the inside of the island with lunch and a 3 hour Kayak and hiking tour of which we were the only participants)

The hotel is in an awesome location - it's right on the boardwalk but far enough to one end to avoid most of the noise and crowds from a bustling Saturday night. You can easily walk one or two minutes to get to where all the tours depart and the distance from the large boats dock to the hotel is about a 10 minute walk (1 minute bike ride if you bring your own bikes - the Catalina Flyer charges $7 per bike round trip so it was worth it to bring ours along.)

The hotel was cute - the exterior is somewhat of a 1960's chic, but everything looked new and well maintained. We stayed the first night in one room towards the back of the hotel and had no problems although in the morning after our kayak tour we came back to an odd smell of sewage in our room (possibly because we left the fan on while we were out instead of the AC.) We alerted the front desk and they immediately moved us to another room on the same floor near the front and right next to the staff cleaning room. We had no issues with noise in either room.

The beds were comfortable and soft - we loved having SO many pillows to use and the comforter was deliciously soft. The bathrooms are simple, but very clean. There was an empty mini-fridge (which seems to have gone the way of the dinosaur in most modern hotels) in both rooms which we used to store leftovers and drinks for our own use. We borrowed DVDs at no extra charge from the front desk library at night and stayed in at night since there's not too much happening in Avalon after 7pm.

The staff was awesome - we asked them questions about everything from local church service times, restaurant recommendations and tour information - even where we might find a bocce ball set on the island (The hotel has a great lawn to play bocce ball, but there wasn't one to be purchased on the island, we looked.) They have a baggage check service and stored our bikes for us when they weren't in use.

On the day of departure, check out was at 11am, but our boat did not leave until 4:30 so they offered us a baggage delivery to the docks which made our life so much easier.

We had such a pleasant experience I would not want to risk staying anywhere else when we return to the island for more adventure. Definitely recommended.

  • Liked — Location, Friendly Staff
  • Disliked — double beds - no king beds available or offered at time of booking.
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Dinamet7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2008

We stayed by the cleaning room and were awoken every morning to bumping and slamming of the maintenance staff cleaning the rooms. Quite annoying!
Also, there was a lack of communication between the front desk and the maintenance staff who knocked on our door during a late checkout, even with the Do Not Disturb sign on the door.

  • Liked — The lounge area
  • Disliked — The location of our room
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank trip18California
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Property: Pavilion Hotel
Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Avalon
#1 Spa Hotel in Avalon
#3 On the Beach Hotel in Avalon
#3 Romantic Hotel in Avalon
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pavilion Hotel 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: Complimentary baggage service from the ferry, concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille, priority reservations at Island Spa Catalina, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Pavilion Lodge Avalon
Pavilion Hotel Avalon
Catalina Island Lodge Pavilion
Pavilion Hotel Catalina Island/Avalon, CA

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