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“Great getaway” 5 of 5 stars
Review of Pavilion Hotel

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Pavilion Hotel
Ranked #2 of 20 Hotels in Avalon
Certificate of Excellence
Redondo Beach, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great getaway”
5 of 5 stars Reviewed July 29, 2014

Beautiful property right in the heart of Avalon. If you let them know, staff will meet you at the Catalina Express for your luggage. They offer a wonderful breakfast and wine/ cheese. Nice tables, chairs , love seats etc to sit for both the happy hour and or breakfast. They also have a fire pit with about 8 chairs. The lower level room have a patio. The staff was all extremely helpful, totally there to make it an enjoyable stay. Super pleased with the service and the property.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, July 31, 2014
Dear Guest,

My team and I are happy to hear that you enjoyed your stay with us at the Pavilion Hotel. I am glad that you were able to sit and enjoy our courtyard and all that we have to offer. I will also be sure to pass along to my staff that they helped to make your stay memorable. We hope to see you again soon!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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944 reviews from our community

Traveler rating
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    209
    30
    14
    9
See reviews for
243
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Huntington Beach, California
1 review
5 of 5 stars Reviewed July 29, 2014

I loved this hotel! it may look small and simple but when you get a room and are around the property you will see how great it is. Everything around it is beautiful and relaxing. The rooms are super cozy and roomy it was so easy to get a great nights sleep. They have a great breakfast in the morning. When you walk out the front the beach is right there along with all the shops, bars, restaurants, and things to do. I definitely recommend staying at the Pavilion.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Breana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, July 31, 2014
Dear Guest,

Thank you for writing about your recent stay at the Pavilion Hotel on TripAdvisor. My team and I are very happy to hear that you enjoyed your time with us. We cannot wait to welcome you back to Avalon to enjoy some more breakfasts with us soon!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, California, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

This hotel was absolutely gorgeous! Inside and out. Hotel staff were extremely accommodating and very friendly. Wine and cheese tasting in the afternoon. Continental breakfast was very good as well .Roberto was hands down the best!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kelly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, July 30, 2014
Dear Guest,

Thank you for choosing to stay with us on your recent trip to Catalina Island. I also very much appreciate your comments on TripAdvisor. I am happy to hear that my team and I helped to make your stay memorable. Please come back and see us at the Pavilion again soon!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fallbrook, California
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 26, 2014

I'm sure the money you pay to stay at the Pavilion is because of the location, being at the end of the Green Pier. The room doesn't look like the advertised photo, the toilet got backed up, and it just didn't measure up. It's nice to have the wine and cheese tasting every day and the continental breakfast, but there were other hotels with the same breakfast. We found another hotel just down the road, the Metropol, and it was a lot nicer and still in the center of town, for a lot less. For what we paid at the Pavilion, we could have had a suite at the Metropol. We'll stay there next time.
Guess you can't always judge a book by it's cover, or rather internet description.

Room Tip: Make sure you don't get a room bordering the back street. We were in room 209 and it wasn't...
See more room tips
  • Stayed July 2014, traveled with family
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
5 Thank duntechn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, July 28, 2014
Dear Guest,

My staff and I appreciate the feedback that you provided on TripAdvisor about your recent stay at the Pavilion Hotel. I am sorry to read that you did not enjoy your stay with us, but again thank you for your response. I will be sure to address the concerns that you mentioned right away with my team. I hope that in the near future we have the chance to restore your confidence in the Pavilion Hotel. If there is anything else that you would like to address with us, please do not hesitate to contact me at social@scico.com.

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed here in Feb. 2012 and had the best room with a balcony. We could see the beach and water. The staff is friendly. There are wine and cheese receptions in the evenings. The fire pits are lit at night for cozy conversations with other guests.

Stayed February 2014, traveled as a couple
Helpful?
Thank cmsmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 26, 2014

A short stroll from the Catalina Express, a quaint entry gate invites you past the under cover community lounge area into the check-in desk. The staff were friendly and happy to talk about whatever subject arose. The bed was deep and comfy, turn down service rewarded us with a small but tasty pillow chocolate. The wine and cheese afternoon was a great way to meet other travellers, and the breakfast was decent and plentiful. A great base to explore the rest of the island from.

Room Tip: The Bed, side tables and other furniture, made the room a little small for the luggage we were carry...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank overtemp927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 25, 2014

We stayed at this lovely hotel this past week. It was wonderful. The cutomer service and location are first rate. You get a light breakfast in the morning and wine and cheese in the afternoon. They have fresh cold water out all day, it was very warm this week, so this was very refreshing to come back to. The rooms are clean and spacious, they have a safe for your valuables and a refrigerator for leftovers and cold drinks. The beach is right out front of the hotel. There is always someone around to help you with anything you may need. If I had to mention a 1 con, it would be to maybe update their bathrooms, but they are very clean. We will for sure stay here again next year. For the price and location, this hotel can't be beat.

Room Tip: Book early, this hotel fills up quickly in the summer months.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank JMNap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, July 28, 2014
Dear Guest,

Thank you for choosing to stay with us at the Pavilion Hotel on your recent trip to Catalina Island. My staff and I appreciate the feedback that you provided for us on TripAdvisor- thank you! We are also glad to hear that you enjoyed all that we have to offer on your stay. We cannot wait to welcome you back again next year!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Property: Pavilion Hotel
Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Avalon
#1 Family Hotel in Avalon
#2 On the Beach Hotel in Avalon
#3 Romantic Hotel in Avalon
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pavilion Hotel 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: Complimentary baggage service from the ferry, concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille, priority reservations at Island Spa Catalina, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Pavilion Hotel Avalon
Pavilion Lodge Avalon
Catalina Island Lodge Pavilion
Pavilion Hotel Catalina Island/Avalon, CA

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