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“Awesome Staff”
Review of Pavilion Hotel

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Pavilion Hotel
Ranked #3 of 20 Hotels in Avalon
Certificate of Excellence
Reviewed September 20, 2013

I'll start with the one negative - no microwave in the room. For the good - the breakfast bar, especially when you don't want to pay $15/person at one of the restaurants. Now for the great - wine and cheese nightly; bed turndown and bottled water nightly; fire pit lit nightly; concierge service that bent over backwards to help. I saw a staff member run from the hotel to the dock (about 1/4 mile) with someone's shirts because they forgot them in the room. That is service! The grounds are immaculate, rooms are clean. Very quiet. I highly recommend and will stay here again.

Room Tip: No elevator to the second floor. Only first floor rooms have a semi-private patio.
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  • Stayed: September 2013, traveled as a couple
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Thank LostInSpace2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this reviewResponded September 23, 2013

Dear Guest,

Thank you so much for your comments on TripAdvisor. We appreciate you telling others about your experience at the Pavilion Hotel. I am happy to hear that you had wonderful stay with us and that you enjoyed the many things that we have to offer.

Again, thank you for staying with us while you were in Avalon. We hope to see you again on your next trip.

Sincerely,

Roberto Perico
General Manager

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652 - 658 of 1,131 reviews

Reviewed September 10, 2013

My husband and I took are family here for Spring break. It was a great hotel. The rooms were big and bright and very clean. My husband and I would go down to the outdoor patio for cheese and wine every night. Because of the close proximity to the beach we could allow the kids to go the beach and not worry about them because we could see them from our room. The staff was very friendly and helpful. We loved the decor of the hotel so much we went home and completely remodeled our house using the Pavilion Hotel as our inspiration.

  • Stayed: March 2013, traveled with family
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1  Thank Travelingmuch77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this reviewResponded September 13, 2013

Dear Guest,

Thank you so much for spending your Spring Break vacation with us! We very much enjoyed having you at the Pavilion Hotel.

We appreciate your positive comments about our hotel and are glad that you enjoyed the many different things that the Pavilion Hotel has to offer. We hope that you and your family come back to enjoy Avalon and Catalina Island soon.

Thank you again!

Best,
Roberto Perico
General Manager

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Reviewed September 6, 2013

My family and I stayed at the Hotel Pavilion for a couple of nights. Our room was located bottom floor with a private lanai. Our view was tropical. The hotel offers an upgraded continental breakfast every morning along with wine and cheese every night. The Pavilion is located steps away from the beach. There is an open and closed area for eating or just relaxing that faces the water. The rooms are clean. The bedding is fluffy, very comfortable including the mattresses. There is a courtyard surrounded by beautiful plants and flowers. Plenty of lounge chairs and tables. The hotel staff is friendly. Since checkout is at 11am and some of the boats depart at 4:30pm, the hotel will hold your luggage, this was really helpful before our check in and check out. The hotel has a tropical ambiance. We really enjoyed our stay. I would highly recommend it.

  • Stayed: September 2013, traveled with family
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2  Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this reviewResponded September 8, 2013

Dear Guest,

Thank you for staying at the Pavilion Hotel on your recent visit to Catalina Island. It was a pleasure to have you as our guest.

I am pleased to share your rave review to my entire team. Thank you again for taking the time to share your feedback on TripAdvisor and recommending our hotel. I look forward to welcoming you back to Pavilion Hotel on your next visit to Catalina Island.

Sincerely,

Roberto Perico
General Manager

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Reviewed September 5, 2013

We stayed at the Pavillion Labor day week. We loved the attention to detail. Kris left a great impression, his attentiveness to the guest was superb! He gave that personable experience, knew us by name. He definitely made our experience at the Pavillion a wonderful one. Thank you Kris for all your hard work and professionalism. It truly did not go unnoticed!

  • Stayed: September 2013
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1  Thank McClain200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this reviewResponded September 8, 2013

Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. Thank you for recognizing Kris with his exemplary service. We recognize our staff when they go out of their way to create exceptional experiences for our guests.

Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager

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Reviewed September 3, 2013

This hotel would disappoint in a major market -- the rooms are on the small side, and the services and amenities are sparse -- no bathrobes, no on premises restaurant, no view, BUT, for Avalon, very comfortable beds, nice garden, nice outdoor living areas, reasonably quiet, good included breakfast with oatmeal and a cold buffet. Put in context, it gets four stars, but set your expectations to the location.

Room Tip: We got the second most expensive room -- bottom floor which has a private-ish outdoor patio. Upstair...
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  • Stayed: August 2013, traveled as a couple
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1  Thank lazyretirementgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We have been coming to the island for years. This year, we have been there 2 times and have stayed at the Pavilion Hotel. This is the only hotel to stay at. The rooms are perfect, the staff is there whenever you need something, The grounds are beautiful. Sitting at the front of the hotel and looking out at the beach everyday it amazing!!! Breakfast and wine and cheese everyday, what more could you ask for.

Room Tip: All rooms are great!!!
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  • Stayed: August 2013, traveled as a couple
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Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this reviewResponded September 4, 2013

Dear Guest,

Thank you for choosing to stay at Pavilion Hotel and for taking the time to share your memorable experience of your recent stay on TripAdvisor.

It is my pleasure to share your feedback with my team. Thank you once again for recommending our hotel, and I do hope we will have the opportunity to welcome your return.


Sincerely,

Roberto Perico
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Just celebrated 17 year wedding anniversary and had an amazing stay and experience!
The Pavilion is the only location we stay because of the warm and welcoming staff. They treat each guest with a smile and warm welcome! The guest rooms have a nautical feel - light and bright! Mini Refrig in room for that special bottle of bubbly! You have to make the Pavilion your next stay on the island! We will be back! Cheers!

Room Tip: The Fitness Center is the Beach..... Bring walking shoes - sun screen and have a great time! Love t...
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  • Stayed: August 2013, traveled as a couple
    • Value
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Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this reviewResponded September 4, 2013

Dear Guest,

Thank you for staying at the Pavilion Hotel on your recent visit to Catalina Island. It was a pleasure to have you as our guest.

I am pleased to share your rave review to my entire team. Thank you again for taking the time to share your feedback on TripAdvisor and recommending our hotel. I look forward to welcoming you back to Pavilion Hotel on your next visit to Catalina Island.

Sincerely,

Roberto Perico
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Avalon
#1 Family Hotel in Avalon
#3 Romantic Hotel in Avalon
#3 On the Beach Hotel in Avalon
Price Range: $174 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pavilion Hotel 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: Complimentary baggage service from the ferry, concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille, priority reservations at Island Spa Catalina, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Catalina Island Lodge Pavilion
Pavilion Hotel Avalon
Pavilion Lodge Avalon
Pavilion Hotel Catalina Island/Avalon, CA

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