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“First Class in Avalon” 5 of 5 bubbles
Review of Pavilion Hotel

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Pavilion Hotel
Ranked #2 of 20 Hotels in Avalon
Certificate of Excellence
Newport Beach, California
Level Contributor
14 reviews
“First Class in Avalon”
5 of 5 bubbles Reviewed September 4, 2012

Just spent 3 glorious nights at Pavilion. From Check-in to check out, the hotel staff was top notch. Rooms were very clean, staff incredibly friendly. Just a short walk from the ferry, and in the heart of Avalon right off the boardwalk and directly across from the beach, the location was unbeatable. The grassy courtyard was quaint. I enjoyed the firepit nightly and also took advantage of the daily complimentary wine and cheese hour. Breakfast (also complimentary) consisted of fresh fruit, bagels, toast, soft-boiled eggs, cereal, assorted yogurts, fresh juices and DELICIOUS coffees and cappacinos. Despite the lack of hot items, it was more than enough and it was obvious that all of the guests enjoyed it. I never saw the cleaning service but they came twice a day, once to clean and refresh the linens and then again for turn-down service at night. Check-out is at 11am but the hotel allows guests to store their belongings in a very secure baggage area until your ferry arrives. They also allow guests to use their grounds and outside showers and restrooms. My ferry didn't leave until 7pm, and though I checked out at 11am, I was able to explore the city, lounge in the hotel courtyard, go swimming, come back and shower and change before collecting my baggage and departing. First class experience. I will be going back to Avalon for the jazz festival in October and will definitely stay at this hotel.

  • Stayed September 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NiseMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,043 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Escondido, California, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 30, 2012

Family of four with children 8 and 10. Our room was upstairs with two beds, clean and plenty of room for our needs. The hotel is steps from the beach and a block from the tour bus area. Took advantage of The Catalina Resort Unlimited Package and it was well worth the extra cost. Family enjoyed glass bottom boat tour, undersea tour, skyline tour, inland island tour, and the behind the scenes casino tour - all fantastic! HINT: If possible book a downstairs room as they come with a private sitting area outside not available on the second floor. They offered a free contential breakfast each morning and wine and cheese tasting in the afternoon. We plan to stay here again on our next visit to Catalina.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Don R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tustin, California
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed August 29, 2012

The common areas with its many comfortable sitting areas, the breakfast, the ice water on tap and the fire pit create an elegant and comfortable atmosphere. There are two changing rooms with showers to help you enjoy the beach after you checked out and before your boat leaves and storage of luggage for making that change is also easily accessible. The hotel rooms themselves look a little like an old apartment building, and some of them would have to be noisy by location to the common areas and people walking by talking. The beds are comfortable and the comforters and pillows were first class as well. The only real drawback is that, during busy times, the rooms are not ready when the boats arrive and check out is early at 11:00 am, so your time is the room is really pretty limited for an overnight.

Room Tip: Get one in the back on the second floor if you need quiet.
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  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gwen88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

Instead of just going for the cheapest rates I decided that I would go a bit upscale. Not too much just a bit more than the cheapest. We got on the last boat Friday evening and there was a porter to take our bags to the hotel. The hotel was closer than we thought but it was still very nice to walk casually past everyone else lugging their bags. The place is just gorgeous, no swimming pool, just a beautiful fire pit and the grounds were lush and relaxing. Our room had a semi-private patio that my girlfriend and I used to sit and relax during the evening. I could not have asked for a better room. It was beautiful, the iPod docking instead of the old clock radio was a nice touch. Aside from the tour of the Casino, we wanted nothing more than to relax at this hotel. No other tours were needed, nothing else was wanted. The Pavilion is great place to be, a destination onto itself.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WKDFIRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 27, 2012

The Pavillion hotel has been really wonderful to us. The wine and cheese at 5pm every day and the breakfast layout are lovely and the lounge area is great. I love that their packages can also include tickets to just about everything cool to do on the island.

The Pros: super friendly staff, comfy beds, amazing location, they receive your bags upon arrival of the ferry, wine and cheese, good breakfast, free entry to descanso beach, nice courtyard and inviting atmosphere.

The Cons: Staff is not very savvy about the island (ironic). They were unable to give us details or suggestions or even answer simple questions like wether or not you need a pass to go on the hiking trails (answer is yes, which we found out the hard way and a little too late). And they don't really ever go out of their way to answer the questions either (which is crazy for the price to stay here. At the rate being paid here, I would want the staff to be more knowledgeable and offer to be more of service, like making reservations or being able to say what a particular tour entails.)
On the side of lesser importance, the lighting in the bathroom's vanity area is wayyy too dim making it impossible for a lady to apply make up. Shower needs a good scrub to get rid of the scum and mildew.

I would recommend it overall, but I hope that next time the staff in the front is more prepared. Maybe the hotel should require them to take all the tours so that they can better advise.

Room Tip: stayed in 3 different rooms and all seem equally pleasant. Rooms toward the front of the hotel are s...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank L1ssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay Area
1 review
4 of 5 bubbles Reviewed August 27, 2012

We were part of a rather large wedding group. After getting off to a bad start in January with commitment, rates and booked rooms and lack of sales, the hotel was wonderful. We checked in early from the boat, and knowing the rooms wouldn't be ready, they offered to call us when the room did become available. The call never came, but the thought was there! They offered us breakfast while we waited, which was a nice gesture! The room was very clean and comfortable, although the amenities are way too skimpy for the price of the room! I would have expect better quality of soaps, shampoos and lotions...they looked like a motel set! Turn down was lovely and the waters and pillow chocolates a nice touch.
I would definately return to this property ~ staff was great and kudos to Justin at the front office.
They took great care of all our requests, like shuttles, goof off for my husband who stepped in tar on the beach....property maintained and loverly. Will be back!

  • Stayed August 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jaytjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina del Rey, California
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 24, 2012

I go to Catalina every summer and for the last 10-years I have been staying at the Pavilion. The location is great, especially since we always sit on the beach directly in front of the hotel. The continental breakfast and wine and cheese hour are first-class. I have two complaints - First there is not enough drawers/cabinet space, especially if you plan on staying more than 2 days (we stayed 7). My second complaint is the the maids sometimes didn't clean my room until after 3:30 p.m. and I actually had to request that it be cleaned. People complain that it's just a basic room, but unless you don't like water or sand, most of your time will be spent out of the room, so the basic quality of the room doesn't matter.

Room Tip: There is no elevator, so if you are traveling with someone who has trouble climbing stairs, pay a li...
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  • Stayed August 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marina del Rey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel

Property: Pavilion Hotel
Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Avalon
#1 Family Hotel in Avalon
#2 On the Beach Hotel in Avalon
#3 Romantic Hotel in Avalon
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pavilion Hotel 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: Complimentary baggage service from the ferry, concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille, priority reservations at Island Spa Catalina, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Pavilion Hotel Avalon
Catalina Island Lodge Pavilion
Pavilion Lodge Avalon
Pavilion Hotel Catalina Island/Avalon, CA

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