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“excellent service” 5 of 5 stars
Review of BEST WESTERN Golden Key

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BEST WESTERN Golden Key
Ranked #1 of 7 Hotels in Auburn
Certificate of Excellence
United States
1 review
“excellent service”
5 of 5 stars Reviewed October 11, 2013

The hotel is not much to look at, although it was clean and the pool area was nice. But the people who work here are wonderful. They are friendly, helpful, and polite. Qualities that are uncommon these days. It was a great experience and I would definitely come back the next time I'm in the area.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    247
    156
    41
    7
    7
See reviews for
178
129
39
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Any
English first
No. CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 7, 2013

This was OK for a quick sleep over but the street noise was high for me. It's an older building but upgraded and kept clean. Standard BW free breakfast. It's a bit far from downtown Auburn and not in a nice area of town. If you called early they might put you in the back building which should be quieter. They said they were booked up but I checked in early and there weren't many cars around.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, October 9, 2013
Thank you for taking the time to complete one of our surveys when you stayed with us last. We do have double pane glass on the front windows of our rooms. We have been considering replacing the bathroom windows with double pane to cut down on the traffic noise. The rear building you are referring to is our Double Queen Rooms. Since they are in higher demand they have the higher rate and are the most popular of our room types. When we are sold out, the reservations for the guests are guaranteed until 7 am the next morning with a credit card to hold the room. It is hard to estimate how full we are by the cars in the parking lot when checking in early as the majority of our guests check in between 3-8 pm. I am sorry that we were not able to honor your room preference. We try our best to accommodate all room requests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgan Hill, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

Great for all folks business, pleasure, passing through. Top notch high speed internet service with plenty of outlets for all equipment with comfortable desk. Everything worked. Very clean with good parking. Nest to freeway, however rooms are quiet. Lots of good places to eat near by. Hotel is what a Best Western should be.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank 791BobG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco, United States
1 review
5 of 5 stars Reviewed October 5, 2013

I have a bad back and the woman who checked me in came to the room to help me get my things in. This was a lovely thing to do and was unnecessary. That kind of service deserves rewards. The room was nice. It had a clean remote which is a good idea but it needs more buttons. There was no info button so you couldn't get information about a show or movie. Also one of the regular network channels didn't come up. So good staff, nice room but not great tv.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, October 9, 2013
Thank you for taking the time to reply to this survey. I am so glad my staff were able to assist you. We have recently been channel mapping with all of our flat screen T.V.s and had to download the setup on a thumb drive that had to be downloaded to each individual T.V. Our channel 10 was not included and we had to reinstate that channel to each room and I apologize for the inconvenience during this transition. The high occupancy levels did not allow us to proceed as quickly as we expected to be able to complete this endevor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, California
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

I stayed here this summer. My room was very clean and quiet and cool! I was glad about the cool part because it was very hot outside. The beds were very comfortable and the room's decor was cheery. When I asked for extra pillows the staff were quick to deliver them to my room. The staff was very friendly and helpful. When I needed suggestions for places to eat at, I was given many great ideas. Really enjoyed the pool and hot tub.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Abbylizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sac
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 30, 2013

We stayed for one night. Nice employees. Breakfast had yogurt, Make your own waffles, fruit, eggs, Oatmeal ,toast, juice . Clean comfortable bed and pillows. Swimming pool outside. They have picnic tables to eat outside.I would stay again. It is close to Old town Auburn.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank SacTinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 30, 2013

My wife and I have stayed here no less than 6 times and the staff here is always very pleasant and professional. The hotel is very nicely landscaped, pool and Jacuzzi are always very clean. Rooms are nice size and the hotel is very nicely located with many Restaurants nearby and easy on/off for interstate 80

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Golden Key

Property: BEST WESTERN Golden Key
Address: 13450 Lincoln Way, Auburn, CA 95603-3238
Phone Number:
Location: United States > California > Auburn
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Auburn
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Golden Key 2*
Number of rooms: 68
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Golden Key, located in the heart of Auburn, California. Stay at this pet-friendly Auburn, California hotel located near Historic Old Town Auburn, the American River Nature Recreation Area and the Marshall Gold Discovery State Park. Guests will be close to a variety of outdoor activities including the Raspberry Hill Black Oaks golf course, Turkey Creek golf course, the American River Nature Recreation Area and Squaw Valley Ski Resort. The BEST WESTERN Golden Key features 68 spaciously-appointed guest rooms each complete with a microwave, mini fridge, cable television and high-speed Internet access. Guests will wake each morning to a complimentary continental breakfast featuring freshly made waffles. Additional amenities include an outdoor swimming pool (heated from May-October)and hot tub, a beautiful garden and lawn area perfect for barbeques. Pets are welcome but must be registered with nominal pet fee. This Auburn hotel is close to a variety of area attractions including wine tasting, local museums, the American River, the Empire Mine and Sacramento, the state's capital. Guests will find great white water rafting, horseback riding and biking trails nearby. The BEST WESTERN Golden Key is also close to local events such as antique street fairs, the Mandarin Orange Festival and the Christmas Festival of Lights Parade. For superior customer service and a convenient Auburn, California location make a reservation at the BEST WESTERN Golden Key today! ... more   less 
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Also Known As:
Best Western Golden Key Hotel Auburn
Best Western Auburn
Best Western Hotel Auburn
Auburn Best Western

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