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“why stay anywhere else .....”

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Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
Ranked #2 of 5 Hotels in Arroyo Grande
Certificate of Excellence
San Diego, California
Level 5 Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“why stay anywhere else .....”
Reviewed March 14, 2013

Okay, you are saying....'five stars! Wow' and it's not the Ritz? Hampton Inn is such a well run operation. Price, cleanliness, comfort, style.....it's one of the best deals in the business. This specific Hampton Inn looked very new and the price for my room was very fair.

Room Tip: did not come up on my GPS system in my car...spotted it from the highway.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bernardlaborie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, March 18, 2013
Dear Bernardlaborie,

Wow is right! Thank you for your wonderful comments! It's so nice to share with my hard working team! We are glad you felt welcome here with us! Hope to see you on your next visit! Warm Regards, Lee
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713 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
Oceanside, California
Level 6 Contributor
102 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 12, 2013 via mobile

I am a contract traveler, and when working stay in places best not reviewed. But I treat myself after a job and upgrade when I can. The Arroyo Grande Hampton is a good example of a well run property with one flaw. It's front rooms are too close to the freeway without enough noise insulation. Built on a hillside the lobby is the 3rd level, and some rooms are placed closer to US 101, a six lane freeway, than they should be. I had to use earplugs to sleep. This is unfortunate as the rest of the hotel is up to my expectations for a Hampton.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMcEwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, March 18, 2013
Dear Mr. McEwen,

Thank you for your review. I'm glad we we able to meet your expectations other than your room location. Unfortunately we do have some rooms located on the freeway side. Some guests are more sensitive to this and as I see you are please let us know the next time you come to visit us and we will be sure to assign a room away from the freeway for you! Thank you again for staying with us and sharing your views. Kind Regards, Lee
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Salinas, California
1 review
Reviewed March 7, 2013

Front staff was very helpful. They were able to check us in early and later in the day another staff member called a second cab company whose cab arrived within 10 minutes when the first company said it would be 30 minutes, room was noisy due to older heating system and proximity to the freeway, complimentary breakfast was adequate, really good waffles.

Room Tip: Ask for one facing away from freeway
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vickie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, March 8, 2013
Dear VickiC,

Thank you for staying with us and hope you'll return on your next visit. Sorry about the cab company delay glad we were able to find another company in a timely manor. I apologize for freeway noise and anytime you have trouble with the heating and ac unit we are happy to fix it for you just let us know. We will make very effort to find you a better location off the freeway next time. We look forard to you next visit! Warm Regards,Lee
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Long Beach, California, United States
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 6, 2013

Our first Hampton Inn stay. Very clean, spacious and staff is professional and well versed in customer service...which is pretty much a deal breaker for me.

Its location is surrounded by everything you can imagine as far as shopping, restaurants and activities.

Looking forward to staying here again

Room Tip: For business travelers the 2nd floor is perfect
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, March 8, 2013
Dear Shawn K,

So glad you enjoyed your stay with us here! I will pass on your nice comments to my team. We look forward to having you back with us! Warm Regards, Lee
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London, United Kingdom
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 28, 2013

We have stayed many times at Hampton Inn hotels and this was not one of the best! Comfortable beds but no fridge or in room safe and room not very well soundproofed. Hot breakfast was ok but seating layout not good and it was difficult to find somewhere to sit and eat. My partner and I eventually had to sit separately for breakfast. Nice pool, jacuzzi and fitness room. Quarterdeck restaurant nearby in easy walking distance is fairly reasonable.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackieRaymond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, March 8, 2013
Dear JackieRaymond,

thank you for sharing your experience. I apologize that the seating was a challenge to sit when you went for breakfast. I see that you booked one of our standard rooms. Unfortunately those rooms do not have refrigerators and microwaves. All of our suites do have them. there is a safety deposit availble at the front desk that is complimentery. Hopefully you'll give us another opprotunity and check into another room that would make you more comforatble with less noise. Thanks for staying with us and we hope to see you on your next visit to the area! Kind Regards, Lee
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Porterville, California
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 25, 2013

I have stayed at this hotel numerous times and have never been let down. Everyone here is very accomodating and they go out of their way to help you. The front desk clerks, the maintenance staff and the breakfast staff were all great. Speaking of the breakfast, Wow! Great selection and tasteful. My family and I have stayed at various hotels in this area and have not found a hotel that provides all that this one does for the value. Will definitely come back.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alfred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, February 27, 2013
Dear Alfred M,

Thank you so much for the great review! I will share it with the team. It's really good to hear back from our guests on their experience with us! We look forward to your next visit!
Warm regards to you and your family, Lee
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Santa Clarita
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 20, 2013

If all you care about is a clean room and facility, this Hampton Inn will work. It's a newer property and it is indeed very clean. Unfortunately, it falls short in other areas.

We were placed in a room directly adjacent to the elevators. We had to endure the noise of them all night long. We would have requested a room change, but by the time we realized this was going to be a problem, we were already unpacked and ready for bed. It did not help that we could also hear the guests on the other side of the room.

Breakfast was surprisingly bad. The eggs were hard, dry and tasteless. Also, there was not a pork-free alternative. We have noticed that the Hampton Inn and Hilton Garden Inn hotels never have non-pork meats for breakfast. Some of Hilton's competitors make turkey or chicken sausage available to guests. Since other chains do, we will consider other brands after using-up our remaining Hilton Honors credits -- especially after this 'mediocre at best' stay.

Lastly, this was the first stay at any Hilton property where we not asked how our stay was when checking-out. By the time I saw the 100% satisfaction notice, it was too late. We had already checked-out. Thankfully, we were only here for one night.

If you are considering staying here, insist on a room that is not adjacent to the elevators. Also, request the top floor if available. The hotel is built on a hill and you have to go down to get to the first floor.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GGandCG_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review, February 21, 2013
Dear GGandCG_1,

I am sorry we didn't realize you had a problem with the elevator noise. We are happy to update your profile for you to request 'away from elevators' for any future reservations you may book. As for the breakfast I understand you didn't like the eggs and wanted other than pork items of which we do offer. It is Brand standard to change the breakfast items daily to give our guest variety so we aren't serviing the same thing over and over day after day. Hopefully, you will give us another chance to give you a memorable experience and we can certainly make arrangements to provide a room in a more suitable location for you. Just let us know and we'll do our best! Kind Regards, Lee
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Additional Information about Hampton Inn & Suites Arroyo Grande/Pismo Beach Area

Property: Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
Address: 1400 W Branch St, Arroyo Grande, CA 93420-1826
Phone Number:
Location: United States > California > San Luis Obispo County > Arroyo Grande
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Arroyo Grande
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Arroyo Grande/Pismo Beach Area 2.5*
Number of rooms: 103
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Also Known As:
Hampton Inn & Suites Arroyo Grande Hotel Arroyo Grande
Hampton Inn And Suites Arroyo Grande

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