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“Fine for a night or two”

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SpringHill Suites Pasadena Arcadia
Ranked #5 of 8 Hotels in Arcadia
Certificate of Excellence
Reviewed October 20, 2013

This hotel got a 4 rating as opposed to the 3 because of the great staff and not the property itself. The front desk staff made us feel very welcome and were efficient. The breakfast selection and quality was better than at most Springhill Suites but the area was very small.The breakfast food was well tended and the food was kept fresh.They had a nice selection of teas and fruit available throughout the day.It was small touches such as this that gave this property a boost. The hotel was clean but the rooms are very tired. The rooms and hallways are in need of new carpets,wallpaper, and curtains as they are showing definate wear. One hint for a better night's sleep - make sure your lamp is shut off at the unit since the lights have a motion detector. Our light turned on every time we rolled over in bed and kept waking us up.The pool area was also clean but very small. Parking was easy and plentiful.

  • Stayed: October 2013, traveled as a couple
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Thank JAR59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded November 13, 2013

Thank you for choosing SpringHill Suites Arcadia / Pasadena, and for your review. I am so glad to hear that our friendly welcoming staff made a significant difference in your stay. We strive to make our guest feel at home and too offer extra touches at the Complimentary Breakfast and throughout your stay to give you a great experience. Thank you again!

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122 - 128 of 209 reviews

Reviewed October 7, 2013

Attended a surprise birthday party in Arcadia and decided to spend the night instead of driving back to the Antelope Valley. Made reservations on monday night for saturday night. Got to hotel a little after 5 p.m and was greeted nicely by a young man. I actually had a Marriott Reward card and he put on the account. The bed was soft and uncomfortable, Towels were hard and smelly, the couch and sofa were awful and had stains (they didn't even match). no closet, not bathroom mat and the shampoo and conditioner wasn't even enough for one person. $135+ later, room on the first floor room 120. across from conference rooms and the back door next to the pool that slammed all night long. NEVER AGAIN!!!! I discovered the Embassy Suites across the street and this is where our family and friends will be staying in November for another birthday party. Horrible Experience, don't chance it unless the surrounding area hotels are completely booked and you are desperate.

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  • Stayed: October 2013, traveled with family
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Thank Dee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded November 13, 2013

Thank you for your review. I am so glad to hear that your interaction with our staff was so positive and your where greeted warmly. At the SpringHill Suites Arcadia we strive to offer a great stay and value, and I am saddened to hear that we did not achieve that for you. We continue to update our facilities and amenities and hope that in the future we will have the oppurtunity to serve you.

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Reviewed September 25, 2013

This hotel is located in an area with a bunch of other hotels. Of those, I've also stayed at the Courtyard Marriott. Compared to that hotel, this hotel is fine, but just needs a significant face-lift in the rooms.

Water pressure was strong, rooms were clean, towels were plush, beds were comfortable. Breakfast wasn't anything to write home about, though. All in all, there were few hassles during the stay here (we had connecting rooms, which made it very easy to feel like we had more space -- and the staff was nice about accommodating that request). If the rooms only looked like they weren't designed in the 80s, then I'd give it a higher rating.

  • Stayed: September 2013, traveled with family
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Thank dagongster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded October 22, 2013

Thank you for your candid review. I am glad that you found our staff to be accommodating and friendly and the rooms to be spacious and clean, but I am disappointed that we were not able to WOW you. Please consider the SpringHill Suites next time you overnight in Arcadia / Pasadena, and I would be happy to make your reservation and advise as to any recent updates at the property. Thank you again!

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Reviewed September 17, 2013

This is my first stop ( 4 nights ) of my West coast vacation in August. I picked this hotel because the reward points and price. We landed at lAX after 10 Pm and my wife immediately called the hotel to confirm our reservation and requested a quiet room . We arrived after midnight and front desk staff Anthony had saved a quiet room on the top floor, and down the hall for us. Great customer service. The morning staffs ( Sean and another female ) were also great, I even saw them helping to clean up the breakfast area. What a muti task staffs.


The hotel room was little dated, but clean and comfortable. The breakfast area was small, but we always find seats. This hotel is actual located few blocks from the Monrovia's border, and Pasadena is not that close. Plenty of restaurants, shops, and other hotels are close by ( Hilton garden inn is right next door and Embassy Suite across).

  • Stayed: August 2013, traveled with family
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Thank Castle88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded September 19, 2013

Hello Castle88,

Thank you for choosing the SpringHill Suites Pasadena / Arcadia and for your review! I am delighted to hear that team made a positive difference in your stay, and I will share your review with them.

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Reviewed September 5, 2013

We stayed one night at this property. They have free parking, Internet, breakfast and a microwave and fridge in the room. The hotel is very close to many great restaurants and shopping. The suite was very large and comfortable. I would definitely stay here again.

Stayed: September 2013, traveled with family
Thank btworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded September 19, 2013

Thank you for the great review of your stay at the SpringHill Suites Pasadena/ Arcadia. I am so glad to hear that you enjoyed our great location close to the area's best restaurants, shopping, and Santa Anita Race Track. SpringHill Suites by Marriott offers true value with the free parking, complimentary internet, spacious suites, and free hot breakfast! We hope to see you next time you are in town, and thank you again for choosing our hotel!

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Reviewed September 1, 2013

Friendly and helpful staff. Very nice, large, comfortable room. Breakfast was included, decent spread with eggs and waffles. Comfy beds, with lots of pillows. Only downside--get rid of the palm trees growing right near the building!! Santa Anna winds + palm fronds brushing against the walls all night = not a great night of sleep. Otherwise though, decent stay, good location in relation to the interstate (or should I say, freeway).

  • Stayed: April 2013, traveled as a couple
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Thank easnyder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded September 19, 2013

Thank you for the review! Since your review we have trimmed back the Palm Fronds so they no longer brush the window. Thank you again for bringing that to our attention and I am glad to hear that you found the other aspects of your stay including friendly staff, spacious suite, the free hot breakfast, and great location enjoyable. Please visit us again next time you require a hotel in the Arcadia / Pasadena area!

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Reviewed August 29, 2013

The first time we stayed here was 9 years ago, and I didn't write a review. Our experience then and now is similar.

We stayed for one night at the SpringHill Suites after a visit to the Huntington Gardens. The hotel is 15 minutes from the garden and easy to drive to. We were checked in quickly. There was refreshing cold water at the check-in desk that we appreciated.

Room was clean. We had a view of the mountains. Room has a wet bar and mini fridge. The pool is small but the size didn't matter since no one else was there. Friendly staff. We requested a few items from housekeeping and they promptly brought it to our room. Breakfast was good. Wifi worked well. The hotel is within walking distance of restaurants. Westfield Mall and Santa Anita Park is nearby. Nice quiet area.

  • Stayed: July 2013, traveled with family
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Thank AsianVista2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this reviewResponded September 3, 2013

Hello AsianVista2.

Thank you for the review of your recent stay! and for making the SpringHill Suites Arcadia your preferred hotel when visiting the Huntington Gardens. I am glad that you enjoyed our central location, spacious rooms, free Wi-FI, and free hot breakfast. Thank you again for your loyal patronage.

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Additional Information about SpringHill Suites Pasadena Arcadia

Address: 99 N 2nd Ave, Arcadia, CA 91006-7080
Phone Number:
Location: United States > California > Arcadia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Arcadia
Price Range: $141 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pasadena Arcadia 3*
Number of rooms: 130
Official Description (provided by the hotel):
The SpringHill Suites Pasadena hotel in Arcadia located at the corner of Huntington Drive and N 2nd Avenue. Enjoy free hotel-wide WiFi, a daily breakfast buffet, parking, and a convenient location just a short walk from the Arcadia Shopping Center, Bonita Park, and the Santa Anita Race Track. Our spacious king and double-queen suites offer plush Marriott bedding, a separate living space with a pull out sofa, a wet-bar with microwave and mini-fridge, 32" TV with 14 HD channels, a work space, and suites featuring beautiful views of the Angeles National Forest. Take a dip in the pool, unwind in the hot tub, or keep up your health in the 24-hour fitness center. ... more   less 
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Also Known As:
Springhill Suites Pasadena Arcadia Hotel Arcadia
Springhill Suites Arcadia
Arcadia Springhill Suites

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