Old & needs updating is not the only downside, but deferred maintenance...The cleanliness factor also lacked.
We stayed in room 502, and the sink was damaged about the size of a softball.
The bathrooms are small.
The sofa bed was mushy & not comfortable, there weren't any additional bedding, like another comforter or pillows.
The heating & cooling is totally budget, not having individual thermostats in the room. The hotel controls whether they allow you to use a/c or heat depending on the weather. Strange.
The indoor pool & jacuzzi were nice, but the location is odd..right next to housekeeping carts & the housekeeping laundry area. Even though housekeeping was so close they still failed to keep the towels in the pool stocked.
Yeah, the evening reception with pretzels & free alcohol is ok, and the cooked breakfast filled our bellies, but overall mediocre quality and we would have opted for a nicer room.
We will not stay here again.
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- Also Known As:
- Embassy Suites Hotel Arcadia
- Embassy Suites Arcadia
- Arcadia Embassy Suites