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“Average in Aptos”

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Best Western Seacliff Inn
Ranked #1 of 6 Hotels in Aptos
Certificate of Excellence
Oakdale, United States
1 review
“Average in Aptos”
Reviewed June 14, 2014

This hotel is in a great location but noise was a problem. The grounds are beautiful and there is a nice restaurant/bar on site. The beds were comfortable & the room was clean. However, we observed earwigs in our room (may have been from bushes outside), and our son was bitten/stung.

  • Stayed June 2014, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 16, 2014
Hello Lisa M,

First, let me please extend my sincerest apologies for your sons uncomfortable experience. We take the care and comfort of our guests seriously and thank you for your feedback. We appreciate your kind words regarding our location, grounds, cleanliness of our rooms and restaurant. However, we do apologize for the experience you had with the noise and earwigs. Due to the lush gardens surrounding the property and summer weather, insects are out and about and must have got in from the patio. We do try to prevent this from happening by spraying insect repellent around the exterior of the buildings twice a year.

We’re so sorry again for your inconvenience and discomfort. I hope that we’ll have the chance to see you here again, safe travels!

Best wishes,
Management
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831 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
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English first
Los Angeles, United States
1 review
Reviewed June 14, 2014

I have relaxed at this Inn several times in the last few years. The service inside and at the pool/spa is good. The evening entertainment is fun and varies nightly. Severinos restuarant serves a variety of dishes that are very good quality. Overall it is convenient, and close to the beach.

  • Stayed June 2014, traveled solo
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 16, 2014
Greetings Julie G,

We would like to thank you for being such a loyal guest at the Seacliff Inn! It’s nice to hear you had a fun time during your stay here. It was our pleasure to have you visit with us and we hope to welcome you back again very soon!

Sincerely,
Management
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Sanger, California
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 10, 2014

We came to Aptos California to stay for a car show in Capitola. It is a lovely, comfortable place to stay. Located for easy access to Highway 1 either going North or South. Would definitely stay here next time we are in the area. Very popular restaurant, that we were not able to experience because of time schedule.

  • Stayed June 2014, traveled with friends
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank prensesdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 16, 2014
Hello prensesdi,

Thank you so much for your wonderful comments. I’m so glad your stay with us was relaxing. Thank you for mentioning the restaurant -- I hope next time you are able to experience why so many locals love it here. We certainly hope to see you again on your next trip to Santa Cruz County. Wishing you safe travels!

Cordially
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 8, 2014

Great little place to stay. Some of the rooms on the highway side have some road noise, but they graciously supply ear plugs! The hotel staff is friendly and helpful. The hotel is clean and neat. I would stay here again. Eat at Burger in downtown Aptos! Go see the Mystery Spot. Love the area. Great getaway place.

  • Stayed June 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 214deniser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 10, 2014
Greetings 214deniser,

Thank you for your wonderful review! We are so happy you had a delightful time at the Seacliff Inn and enjoyed our hotel and location! We appreciate all the positive feedback and pleased know it will be shared with our staff and management team. We look forward to your next visit!

Sincerely,
Management
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San Rafael, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed June 8, 2014

We recently stayed at the Best Western Seacliff Inn in Aptos, Calfornia for two nights during a three-day get away vacation. This is a good central location for the Santa Cruz area. The facilities are very good with beautiful gardens. Food in the restaurant was very good and a very good value. We will definitely return.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 10, 2014
Hello Robert M,

Thank you for taking the time to share your experiences with us. I am so happy to hear that you enjoyed your stay at the BW Seacliff Inn! Thank you for appreciating our beautiful gardens, location and our delicious food in the restaurant. We look forward to welcoming you back!

Sincerely,

Management
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Paso Robles, United States
1 review
Reviewed June 6, 2014

Wonderful Hotel. Very clean and comfortable. Excellent staff. Great location. Good food. Would highly recommend this Hotel. Close to beach and freeway. Very nice grounds, clean and colorful. Well maintained property.

  • Stayed May 2014, traveled on business
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Review collected in partnership with Best Western

Helpful?
Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 10, 2014
Hello Joe T,

Thank you so much for your fabulous review! I am pleased to hear that your stay was a pleasant one. I am thrilled to see that our rooms, hotel grounds, location, restaurant and staff exceeded your expectations. Thank you for recommending our hotel and we look forward to seeing you soon!

Best Wishes,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2014

We have stayed here many times, whenever we are in the area. There is currently a summer promotion going on - stay 3 times and get one night free. While checking in and giving the attendant my Best Western Rewards card I asked about the promotion. She was clueless as to any of the details/requirements. When I checked back later I was told by a different attendant that you have to register for this summer promotion program BEFORE checking for the stay to count. That meant this 3 night stay wouldn't count. I called the number on the back of the rewards card and that person basically said the same thing, but she did register me for the summer promotion for future stays. I asked to speak to a supervisor and was finally told that the 1st night wouldn't count, but since I had now registered for the summer promotion the last 2 nights would count since I hadn't checked out yet. It's really too bad the original attendant wasn't trained to tell me how this works. What a hassle!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deidre V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, June 10, 2014
Dear Deidre V,

Thank you for your comments and for your continued loyalty staying at the Seacliff Inn when visiting the area. Please accept our sincere apology for the dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Please accept my assurances that I have already taken the matter up with Nadine (our Front Office manager) and we will be retraining the staff on the desk on these promotions as a matter of urgency. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Best regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Seacliff Inn

Property: Best Western Seacliff Inn
Address: 7500 Old Dominion Ct, Aptos, CA 95003
Phone Number:
Location: United States > California > Aptos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Aptos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Seacliff Inn 3*
Number of rooms: 148
Official Description (provided by the hotel):
Experience the beauty of northern California's beaches and lush natural landscape from the comfort of this luxurious Aptos hotel near the Santa Cruz Beach Boardwalk! Located just minutes from Seacliff Beach, this charming Aptos hotel offers easy access to the area's many attractions. The famed Santa Cruz Beach Boardwalk is just a short drive away, as is exciting whale watching, kayaking, sailing and more. Outdoor lovers delight in hiking through the majestic redwoods and other local flora at the nearby Wilder Ranch, Henry Cowell, and Nisene Marks State Parks. Go back in time on the historic Roaring Camp Railroads, sample some of California's finest wines at Santa Cruz wineries or get a glimpse of life under the sea at the world-famous Monterey Bay Aquarium, less than an hour away. ... more   less 
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Also Known As:
Best Western Plus Seacliff Hotel Aptos
Best Western Seacliff Hotel
Best Western Aptos
Aptos Best Western

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