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“Family Vacation”

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Best Western Seacliff Inn
Ranked #1 of 6 Hotels in Aptos
Certificate of Excellence
Vista, United States
Level 2 Contributor
5 reviews
5 hotel reviews
“Family Vacation”
Reviewed July 26, 2013

We had a nice experience at this hotel. The rooms are clean (although the bathroom was a bit musty), but a little small. The breakfast is great and we had a fun time in the pool. Don't let the dated exterior fool you, this hotel is quite nice.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 29, 2013
Dear Nicole H,

Thanks so much for being our guests and for your nice review. We're so happy to hear that everything went well with your stay and look forward to having you back another time soon!

Wishing you safe travels and fun experiences,

Management
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809 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Danish first
  • Dutch first
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English first
Aptos, United States
1 review
Reviewed July 26, 2013

If you are in the Santa Cruz area and you are looking for a wonderful and peaceful place to stay, consider the Best Western Seacliff Inn. You won't be disappointed. The staff are professional, the rooms are clean, the meals are fully satisfying. The hotel is close to the freeway, numerous stores and banks, clean beaches, restaurants and other entertainment. I give them an A+.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 29, 2013
Dear Bena A,

We're so glad to hear that you enjoyed your stay with us! Thanks so much for your compliments to our staff and facility, we really appreciate them. We really hope that you will be able to come and stay with us again next time you're in Santa Cruz.

Wishing you safe travels and fun experiences,

Management
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Denair, California
2 reviews
Reviewed July 25, 2013

This is our second summer in a row staying here. We LOVE it. It's a great place for our kids who always make friends at the pool. Rooms are always clean and both times we have stayed here, they have allowed for an early check in for us, which is convienient because we come from the HOT, HOT valley. We leave early in the morning to get to the cooler weather, so it's nice to be able to check into our room and unload all of our stuff before we HIT THE BEACH!!! It's a comfortable place to stay, although I personally think the beds could be a little more comfortable, but all in all it's pretty awesome. The grounds are beautiful and we frequently eat at Severino's because Aptos doesn't have much in the way of restaurants. We enjoy the free breakfast buffet. It beats most hotels that only offer a muffin and coffee. For people who COMPLAIN about the breakfast....really?!?! It's waffles and french toast....can't go wrong there. We plan on returning every summer. We love the location to the beach. So easy and close and we just RELAX when we get there. Very, very satisfied with this hotel!! :)

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TracieW3907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 26, 2013
TracieW3907,

Thank you for taking the time to share your experiences with us. I am so happy to hear that your stay with us was awesome! We of course agree with your sentiments completely that our grounds are beautiful and a great location. I will pass on your compliments to our staff.

Looking forward to welcoming you back!

Sincerely,

Management
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Westlake Village, California
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 25, 2013

We stayed here for 5 days when attending a family funeral in Santa Cruz. The room was clean and spacious. The grounds are lovely. We were on the ground floor so our room had a patio. Our patio did not face the pool, which we were glad about when the pool got very busy and loud. Breakfast in the morning was included and was very good food. The restaurant and lounge on premesis has a happy hour every day and live music on weekends. There happened to be four wedding parties and a 40th birthday that same weekend so everything was very busy, but the staff was friendly and efficient. We will stay there again, for sure. Shout out to DEBBIE the hotel manager who went out of her way for us. Thank you.

Room Tip: The patios facing the pool are not very quiet or private. They are convenient for families with kids...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 26, 2013
Shirley H,

Thank you so much for the wonderful review and for choosing to stay the Seacliff Inn. I am happy to know that you enjoyed your time with us. We appreciate Debbie also and I will pass on your kind words to her.

We hope to see you soon!

Sincerely,

Management
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Denair, California
2 reviews
Reviewed July 25, 2013

Great family friendly hotel. Wonderful location, close to the beach, great restaurant (we ate there frequently), very good FREE breakfast and reasonable rates. Beautiful grounds, with a pool and hot tub and garden area. We will definitely continue to come here.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank TracieW3907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 26, 2013
TracieW3907,

Thank you for your 5 star review! We are known for our beautiful grounds and top notch service and I am glad that you were able to experience the best we have to offer. We look forward to seeing you on your next vacation.

Thank you

Management
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Sacramento, California
Level 3 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 24, 2013

If you're looking for a peaceful place-forget it. If you've got young, noisy kids that love to run in the halls and stomp on the floor-you've got your hotel! We reserved a quiet room-the grounds looked lovely on-line-and truthfully-they were. But this is not a serene setting. I requested a "quiet room" as I have sleep issues. We arrived 10 minutes after check-in and were told all upper floor rooms were gone. I find that hard to believe, but arguing on a vacation isn't what I wanted to do. A quality hotel would have honored my request that was made in advance, paid for, and a Rewards member-even if it meant an upgrade. But, nope, we're on the bottom floor and got to enjoy the stomping while we tried to relax. While breakfast isn't awful, it's nothing special. Hopefully you'll like it-because you'll get the exact same thing the next day. And don't be late, because they don't replenish. In all fairness, the restaurant and lounge are decent, and there's a lovely small patio to sit on. But if you're a young, romantic couple or older without kids-do yourself a favor and go elsewhere.

Room Tip: Since they don't honor your request, don't bother requesting anything.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BSmith068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 26, 2013
Dear BSmith068,

Thank you for your honesty and the time you took to write your feelings. Although it distresses us to learn of any shortcoming at our hotel it gives us an opportunity to continually better serve our guests. We are very sorry to hear about the discomfort you experienced while staying with us. You happened to have been here during our very busy summer season and experienced us at our busiest. We try our best to accommodate all of our guests’ requests. However, in the busy summer season it is difficult to fulfill everyone’s request. I recommend visiting us in the off season when kids are back in school and our facility is more tranquil. I appreciate the feedback and I am sorry you did not have the typical Seacliff Inn experience.


Wishing you safe travels and fun experiences,

Management
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San Francisco, California
Level 5 Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed July 22, 2013

I recently stayed at this Best Western attending a wedding. There were over 25 of us staying at this hotel, there were several other weddings going on in the area so the hotel was completely packed. The staff at the hotel and restaurant provided good service at all times to our large group. The rooms are a good size, decent decoration, clean and comfortable. The hotel is built around a big garden and pool, several 2 story buildings are situated around the garden, so all rooms have a nice view of the garden. I would imagine the buildings near the restaurant and pool may hear the noise from the pool or the restaurant/bar area. Our rooms were at a good distance so no issues there. This is a family place so expect to see kids running around. Overall it was a very pleasant place to stay at.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mali2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seacliff7500, Manager at Best Western Seacliff Inn, responded to this review, July 24, 2013
Dear mali2007,

Thank you for your feedback in regards to your recent to stay with us! We are glad you enjoyed our friendly service and property grounds. We hope to see you again soon!

Cordially,
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Seacliff Inn

Property: Best Western Seacliff Inn
Address: 7500 Old Dominion Ct, Aptos, CA 95003
Phone Number:
Location: United States > California > Aptos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Aptos
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Best Western Seacliff Inn 3*
Number of rooms: 148
Official Description (provided by the hotel):
Experience the beauty of northern California's beaches and lush natural landscape from the comfort of this luxurious Aptos hotel near the Santa Cruz Beach Boardwalk! Located just minutes from Seacliff Beach, this charming Aptos hotel offers easy access to the area's many attractions. The famed Santa Cruz Beach Boardwalk is just a short drive away, as is exciting whale watching, kayaking, sailing and more. Outdoor lovers delight in hiking through the majestic redwoods and other local flora at the nearby Wilder Ranch, Henry Cowell, and Nisene Marks State Parks. Go back in time on the historic Roaring Camp Railroads, sample some of California's finest wines at Santa Cruz wineries or get a glimpse of life under the sea at the world-famous Monterey Bay Aquarium, less than an hour away. ... more   less 
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Also Known As:
Best Western Plus Seacliff Hotel Aptos
Best Western Seacliff Hotel
Best Western Aptos
Aptos Best Western

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