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All reviewskoi pondsanta cruzsea cliffstate beachseacliff beachwestern hotelsbest westernshot tubpool viewnice poolfree breakfast ison site restaurantgreat place to stayclean roomsvery nice hotelshort driveyogurt
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Reviewed August 20, 2012

I had read so many positive reviews about the BW in Aptos that I now realize my expectations were a bit unrealistic.

I would first like to point out that the hotel certainly had a few highlights which are worthy of mentioning. For instance, The Koi pond and its surrounding landscape was very pleasing to the eye. The restaurant and lounge area were adjacent; therefore, providing a great view while dining or drinking. Additionally, the staff in the lounge were very friendly.

The downside (The Room): The first set of key cards provided did not work. We had to request key replacements and did not so much as receive an apology. We were stuck in a smoking room which stench was beyond bearable. I did request a non-smoking room; however, I was informed the room I had was the only one left. The room décor was very dated. The room faced the parking lot which faced the freeway.

I often enjoy a quick weekend getaway to the Santa Cruz County area with my family and have been fortunate enough to find hotels which we have truly enjoyed, this was just not one of them.

  • Stayed: August 2012, traveled with family
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2  Thank Califcoastlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

We stayed at the Best Western Plus in Aptos for a wedding the first weekend of August. While the hotel could not do anything about the gloomy weather they certainly provided a great place to stay and celebrate at. I have to admit that I am not typically a Best Western guest. In fact, we were originally booked at the SeaScape resort just a little further south. The wedding party was staying at the BW and so, when a room opened up we decided to stay where the group was booked. We are so glad we did!
Check in was very friendly and they accomodated us by hurrying to get a room ready for us so we could shower and get to the wedding on time. We did have a bit of a glitch with our first room being occupied but the reception desk was extremely apologetic and very professional. Our second room was fine. Our room was dated in the lay-out and decor but it suited our needs perfectly and was clean and well supplied. We actually liked that the shower and toilet area was seperate from the sink area and there was also a vanity desk that allowed us to get showered dressed and make-up on without getting in each others way.
The hotel is spread out inmultiple buildings similar to an apartment complex with two floors and a hallway running down the center. We had a garden/pool view which was very nice and we were in site of the pool but not close enough to hear the noise. The grounds are beautifully maintained as was the pool area. We came back from the wedding and had drinks at the patio bar and had a great time. Breakfast was included in our room rate and it was served buffet style with a decent selection.They also have a full service restaurant where you can order off the menu.
We would definitely stay at this property again if we are in the Aptos/Santa Cruz area. Here are a few tips:
The hotel was fully booked while we were there and it is family oriented so lots of kids/adults in the pool area. If that is a concern book a room away from the pool area.
We had a great time at the patio bar late into the night but I would imagine that we were heard by any light sleepers. Again, if you object to noise ask for a room away from the restaurant area. (this probably wouldn't be an issue during cool weather months).

Room Tip: Here are a few tips: Rooms facing the gardens are lovely. Rooms near the pool would be great if you have kids but you will hear noise Rooms near the restaurant during warm months could get noise from the patio bar
  • Stayed: August 2012, traveled as a couple
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Thank gettygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

Just stayed two days, and have been here many times in ten years, the proximity to the ocean beach is awesome just a walk away (why drive when walking is health), the pool is full of family energy and the hot tub is great! Only thing between the beach and the hot tub is the bar, sporting great bartender and awesome mojitos and apps! The bed is fine, accomodations pretty standard, door opens to gardens, pool, hot tub and, the bar! Wifi is free and in 48 hours stinks, intermittent and wouldn't load my smart in the bar..hence another mojito please. The wifi needs sorely to be upgraded if they care about the customer, -fortunately I have a wireless hotspot.

Room Tip: room inside ground level
  • Stayed: August 2012, traveled on business
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Thank bapstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2012

Three blocks from beautiful Seacliff Beach, this very artfully appointed hotel offers a family an opportunity to really relax and enjoy themselves. We were five, three teenagers ... in a room but because of the things availabe to do for the kids, it wasn't a crowded feeling at all. The staff was very friendly and helpful; the restaurant offered a variety of meals that filled us all to the brim without breaking the bank; the pool and hot tub were perfect to entertain not just the kids but the grandparents as well; and just to stroll the grounds and watch the koi fish in the pond with the waterfall was wonderful.They also offer a nice selection of vending machines. All this and the buffet breakfast was included in the price.

Room Tip: Since you can't see the ocean from the hotel, a room facing the pool is best.
  • Stayed: July 2012, traveled with family
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Thank ladykat000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

Built in 1985 and looking exactly like it, the BW Aptos is set right next to the Interstate and would make one think that it would be terribly noisy. Amazingly, this is one of the quietest hotels I've stayed in - no guest noise, no traffic noise, virtually nothing, which was fantastic.

The breakfast is terribly average, sweet cereals, dicey eggs, frozen pastries and waffles. The coffee was awful. Get breakfast elsewhere and enjoy an otherwise reasonable hotel in a very good location.

  • Stayed: July 2012, traveled on business
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2  Thank Pierremonami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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