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“Perfect Proposal Weekend” 5 of 5 bubbles
Review of Seascape Resort

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Seascape Resort
Ranked #3 of 6 Hotels in Aptos
Hollister, California
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Perfect Proposal Weekend”
5 of 5 bubbles Reviewed March 24, 2014

Perfectly nestled upon a bluff overlooking the Monterey Bay, this resort is perfect if you want to enjoy the beauty of the ocean without all of crowds. I spoke to Carol on the phone with the reservation department and she did an amazing job of setting me up in the room I wanted. My GF (now fiancee) and I stayed on the "bluffs" before and I tried to get the exact same room this time around for my wedding proposal. Carol couldn't guarantee any room, but she said that she would do the best she could. Well, when it came to check in time, I found out she had got us the room next door, with an even better view of the beaches. I love the privacy in the balconies, and the fact that you can leave the sliding glass doors open at night to hear the waves crashing beneath you. I was nervous about the proposal, but once again I was extremely happy to see that not only was the resort as amazing as usual, but the service provided by Carol (in reservations) and Ashleigh (front desk) was impeccable. I'm looking forward to the next step in my relationship, and I'm looking forward to having the ceremony there at seascape as well.

Room Tip: Ask for a room in the 400's on the bluff... Personally I think the best room in the place is th...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lorax1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

Traveler rating
    143
    159
    64
    47
    22
See reviews for
172
124
6
46
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Walnut Creek, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 23, 2014

The view was incredible when my family and I went. Right in the middle of the ocean view. But, it needed work. The stairs had hair on it, the garbage disposal smelled like rotting food, and the screen doors were broken. Fix these and I will most certainly come back again!

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank lcl32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed February 28, 2014

A wonderful location, nestled above a long quiet beach with outstanding views of the Monterey Bay. Well kept grounds and an above average dining facility, but once in the room we lost interest in ever returning: Paper thin walls allow noise of every quality to hold your attention, whether day or night. Exhaust fans intermittently ran throughout the night, causing a sleep deprived state of anxiety. Approached the front desk personnel in the late hours for an explanation & possible relocation but received a set of shrugged shoulders and a "we'll look into it". Due to the disturbing night's sleep & questionable service we left for home a day early and mentioned the noise issue at checkout. Uninterested desk clerk was not aware of the problem, nor concerned about resolving it for future guests. Followed up with a letter to the manager expressing our concerns, and to this date have not received a response. As a local residence we no longer will consider the resort for the lodging of out of town guests.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Charley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeascapeManagement, Manager at Seascape Resort, responded to this review, March 14, 2014
We were sorry to hear about your disappointing stay. Unfortunately we have not received the letter you refer to in your review. Please contact us directly so that we may get more specific information regarding your stay. Our contact information has been sent to you through the TripAdvisor site. We look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed February 20, 2014

The grounds are gorgeous and the view is amazing. The room was pretty bad. Furniture was outdated and uncomfortable. The couch was so worn out that the hide-a-bed was visible. When we sat on it the bar from the bed dug into our legs. The sink was clogged, the toilet seat was chipped, there was a huge gross stain on the chair in the master bedroom.

Customer service wasn't great either. We waited over an hour for room service, because 3 other people had also ordered room service (the property has over 100 suites, and three room service orders put them over capacity). I had also called the concierge 3 days before we checked in to try to arrange a massage. We left 2 messages, she never called back.

The manager at check out did comp our room service, but he wasn't pleasant and seemed a bit defensive. Told us that we were the only ones who have ever been unsatisfied and told us the concierge desk is often unstaffed...implying that we should have known I suppose. This is a great resort for the outdoors, but it certainly isn't a "resort" and I find it overpriced.

Room Tip: Each room is a condo/time share. Our room was further inland and not great. My guess is that if you...
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank danalu63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 12, 2014

This resort has the most stunning views of a beautiful beach and powerful ocean. The rooms are large and are great for families or couples sharing the condo. The King deluxe Oceanview has stupendous views and access directly to the beach below. The only reason I did not give this five stars was due to the renovations that are currently going on. However, the hotel is so large that the renovations are on the other side and hardly bother the traveler.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank debbyray6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, MT.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 8, 2013

The view and location are absolutely perfect. We had a two bedroom villa with ocean view and found that it was very quiet and relaxing. We even had deer feeding outside our sliding glass door. The décor was nice and had a beach feel but the sofa was very uncomfortable and needed to be updated. The bed was very comfortable but the furnishing had a very used feel. The staff was very friendly and service was fast/ Room service was fast and the food good. I would definitely return but would like a better ocean view which may not be possible because we do need a handicap access room.

Room Tip: Room on the north side are very quiet.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank pixpuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocklin, California
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 24, 2013 via mobile

Perfect resort for a breathtaking wedding. Romantic location amazing food, fantastic golfing, terrific staff. But and there always is one. A very rude housekeeper on two occasions tried to shove herself and duty cart into an elevator already full of our wedding guests. When we asked her if she could wait for next ride she said no. Hmmm nic sure if the management realizes that this is happening. I will be back though as this is such a romantic getaway.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank oceanbchbby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeascapeManagement, Manager at Seascape Resort, responded to this review, October 30, 2013
Congratulations on your Son's wedding! We are glad you enjoyed the wedding, location, view, and staff. We were deeply sorry to hear about your encounter with one of our staff members. Your experience is completely unacceptable and we will address this matter with all of our staff members. We appreciate you bringing this matter to our attention. Thank you for your review and we look forward to seeing you again for a romantic getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seascape Resort

Property: Seascape Resort
Address: 1 Seascape Resort Dr, Aptos, CA 95003-5854
Location: United States > California > Aptos
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Aptos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Seascape Resort 4*
Number of rooms: 284
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Seascape Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Seascape Resort Aptos

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