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“A great location and nice staff”

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Ramada Plaza Anaheim
Ranked #27 of 118 Hotels in Anaheim
Certificate of Excellence
Sunderland, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A great location and nice staff”
Reviewed August 25, 2012

We stayed at the Ramada Plaza for seven nights on 24th – 31st August 2012 and found it to be a good choice. The room was nice with two large beds. It was equipped with a large fridge and a microwave. There was good coffee making facilities in the room. The room was very clean and the beds were clean and comfortable but the décor was starting to look a little dated. Staff were helpful and friendly especially the breakfast staff. Complimentary breakfast was included. This was a cooked breakfast where you could help yourself. The hotel main areas were nice and well kept. We used the outdoor pool on one afternoon. The pool was really nice, raised over part of the car park with a hot tub and seating but a little small. Our children enjoyed their dip and the really hot hot-tub was welcome. The good bits were: 15 minutes walk to Disney parks; free parking; nice staff; reasonable rooms; 5 minutes off highway; breakfast included; free wi-fi; 2x hotel computers to use. Bad points: our second floor room overlooked the yards of the adjacent fast food outlets; noise from adjoining room; noisy air-con. Overall it suited our needs really well as it was located just where we wanted with no hidden costs. The hotel was really good value for money. All in all, a good hotel.

Room Tip: Ask for a Katella Ave facing room not a room overlooking fast food outlets.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anth0nygill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:

Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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English first
Eugene, Oregon
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 22, 2012

My family stayed in this property last fall while visiting the area for both work and play. The location is very convenient to both the convention center and the Disney Resort area. We were able to walk to both locations, however a shuttle stop is available nearby. I liked the underground parking for keeping the car cooler in the hot part of the day.

The room was larger than anything I expected, with two queen beds plus a fold out couch/sitting area with full desk. There was a small fridge and microwave as well. I found it extremely clean and comfortable for the 5 night stay. The hotel has internal hallways that we found relatively quiet and very safe.

Our rate included a daily breakfast buffet. There was hot food buffet style every morning with friendly service. It was a nice convenience. However, we loved the fact that the hotel was right next to a small strip mall that included other inexpensive dining option (Alertos burritos were our favorite). Just a short walk East and there are more options for nicer dining and shopping.

Overall, I found this hotel welcoming, convenient and comfortable.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FanofFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:
Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 19, 2012

We stayed here for 6 nights in July. Overall, we enjoyed our stay. The reception staff were welcoming, polite and very helpful. Our room had 2 queen beds with sofa bed and was plenty roomy enough for our family of 4. The room and bathroom were spotlessly clean. The main reasons we chose to stay here were free parking, free wi-fi, free breakfast and the room had a fridge and safe. The parking was underground and this proved a blessing when the weather was hot. We didn't use the pool but it looked rather small. The free breakfast was very basic with little choice, juices were not fresh but reconstituted but it was included and filled us up for a day in the parks.
The Ramada is a 10 minute walk to Disney's main gates. There are plenty of restaurants and shops nearby. The Garden Walk area has a nice selection of restaurants.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Worrypenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:

Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 18, 2012

The good: 15 min walk to Disney parks, free parking, good price, clean rooms, helpful staff.
The bad:
1. Internet access was really bad, even after requesting help from the reception desk. Even after being provided a private vpn connection, nothing worked. I guess this wouldn't bother most people coming exclusively for a Disney vacation, but this wasn't our case.
2. Breakfast was of questionable quality and two of our kids got food poisoning during our stay. The breakfast is dubbed "All American buffet," but it's fat and cholesterol laden. The apple juice is watered down and tastes bad; the pancakes are the package variety and overcooked; the scrambled eggs, sausages and bacon looked greasy; there was no fresh fruit and the coffee had a questionable taste. The breakfast area was dirty, with tables left unclean after guests left - if you were not the first, you had to eat over other people's mess. We ate our breakfast most of the time elsewhere.
3. During our stay, the hallways and 1st floor restroom seemed to have no air conditioning. The restroom was missing toilet paper and smelled really bad. The fact that outside temps were in the upper 90s didn't make things easier.

Verdict: if 1-3 don't bother you, this hotel can be a bargain. Otherwise, you may find yourself happier elsewhere.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank di68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, General Manager at Ramada Plaza Anaheim, responded to this review, August 30, 2012
Thank you so much for letting us know about your experience at our hotel. We value your opinion and appreciate the time our guests take to write reviews about our facility as it helps us improve.
It is unfortunate to hear about your experiences with the internet, breakfast and the uncomfortable temperature on the first floor. Shortcomings are inexcusable however during the summer with such high occupancy the facility suffered some wear and tear.
We hope to have the opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waipahu
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 17, 2012

We recently spent eight days here while doing Disney and found it ideal for our needs. We had two adjoining rooms that each had two beds and a sleeper sofa. Both rooms were clean and the beds were firm but comfortable. My college age boys report that the sleeper sofa beds were ok. The staff was polite and helpful at all times. It was very convenient to start each day with an adequate free breakfast before heading over to the parks. It's not plush, but a buffet line of scrambled eggs, bacon, sausage links,hash browns, pancakes, cereal,toast, fresh fruit, juices, coffee and milk really helped our budget since we were traveling with five teens/college students. Free parking was also nice. It's a short ten-minute walk over to the Disney parks, and there are also several eating establishments within easy walking distance. The hotel has a small pool and hot tub, but we only used it once as we spent most of our time at the parks. We were not looking for a resort experience; we just wanted a safe, decent, economical place to stay while spending most of our time at Disney, and the Ramada was perfect for us.

Stayed July 2012, traveled with family
Helpful?
2 Thank missmuumuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, October 3, 2013
Dear Valued Guest:
Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2012

Ramada Plaza Hotel really has everything you need. We stayed for 6 days and loved it. They have - Free parking! Free excellent full All-American breakfast! The room has a refrigerator,  coffee maker and a microwave! And the Internet is FREE! The shower curtain is also very special. It is curved and gives you a lot more room when standing taking a shower!!!  
The Ramada Plaza is in a great location just a few blocks from Disneyland and the convention center, so we just walked back and forth to Disneyland the two days that we went there....
 Not only was the service great at the front counter but also with the person who made up our room each day. They fold all the towels so cute and make everything very neat and tidy every day! Not only do they clean very well but even when I left my razor, toothbrush, toothpaste etc. all over the bathroom, the house keeper folded a towel and put everything neatly on that towel.  I was very impressed....
 The first day we arrived, the bed sheet felt a little bumpy. It  had a few small knots on it so we asked if they could change the sheet for us and they changed it quickly. 
My wife and I were both very very happy with our 6 day stay here.... The only thing that I would say to be careful of is making any long distance phone calls. It is very expensive! A little too expensive.
 But everything else was quite wonderful. We have stayed in many hotels all over the world and this is one of the best we have stayed at. And if you book early you can find some really great prices. My wife and I both think the Ramada Plaza by far is the best hotel in Anaheim.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grauers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Front Office Manager at Ramada Plaza Anaheim, responded to this review, September 12, 2012
Thank you so much for choosing to stay at Ramada Plaza and for your detail comments. We look forward to hosting you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 12, 2012

We've chosen this hotel due to the proximity to the Disney Parks and to the good reviews here on TA.
Our experience was terrible. The toilet flush of our room (419) didn't work and although we complained for 2 consecutive days (of the 3 we'd stay in the hotel) by phone, directly at front desk, to the manager and etc, the problem was not solved. So for two days our family (with 2 kids) had to use the restroom of the lobby!!!! (OMG).
On the 3rd night they decided to change our room (to the 402, a larger one with a sofa). But we found a little surprise in the toilet (again!! see the photo attached).
At check-out we had to ask for a discount at the front desk and they gave a 30%off in the first 2 nights.
The breakfast area is disgusting and poor quality of food.
A room without a TV is bad, but a room without a toilet is impossible to stay in!!
Terrible overall experience. Choose another one in the Disney area. There are lots of average hotels.

Room Tip: A lot of choices nearby. Stay away from Ramada Plaza. You're going to find out that you paid a f...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank BrazilianLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada14252, Front Office Manager at Ramada Plaza Anaheim, responded to this review, August 30, 2012
Thank you for taking the time to write a review and for letting us know about your recent visit to our hotel. We regret to hear that our facilities failed to meet your expectations and we have taken the steps necessary to correct the problems you encountered.
We greatly appreciate the feedback and take our guests suggestions and concerns seriously. Guest satisfaction is always our number one priority
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Anaheim

Property: Ramada Plaza Anaheim
Address: 515 W Katella Ave, Anaheim, CA 92802-3609
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Anaheim
#29 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Anaheim 3*
Number of rooms: 105
Official Description (provided by the hotel):
Conveniently located in the heart of Anaheim, just a short walking distance from the Disneyland Resort and the Anaheim Convention Center, the "Ramada Plaza Anaheim" is the best kept secret in the Southern California hotel industry. Honored for quality and excellence,the "Ramada Plaza Anaheim" was awarded the "Best of Ramada" for 2013, an honor only given to five Ramada properties throughout California. We pride ourselves on quality and service so let us be your home away from home. Drive on up and park your car in one of the few Anaheim hotels that still offers Complimentary Parking. Dine onsite at the Gandhi Palace or take a short stroll to the Garden Walk where you can shop until you drop, catch a movie, strike out at the bowling alley, work out at 24 Hour Fitness, or grab a bite at the numerous restaurants that include the Cheesecake Factory, California Pizza Kitchen, Bubba Gump Shrimp Co., PF Chang's, and Roy's Hawaiian Fusion Cuisine. Come home and take a dip in our Outdoor Heated Pool, relax in our Steam Sauna or stay in shape in our Guest Exercise Room. For your convenience, all rooms are equipped with free WiFi, a Refrigerator, Coffee Maker, In-Room Safe and Iron & Board. Guest Laundry is conveniently located onsite. Further, hotel boasts of five Meeting Rooms from 324 sq. Ft. To 1944 sq. Ft. Whether you are traveling on business or pleasure, book your stay today at the Ramada Plaza Anaheim so we may welcome you home tomorrow. ... more   less 
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Also Known As:
Ramada Plaza Anaheim Hotel Anaheim
Ramada Anaheim
Anaheim Ramada

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