We are SVC owners, and after our trip to this place, have a very sour taste in our mouths. I don't know how they ever expect to sell someone a timeshare using this place as an example!
Checkin later in the evening...I called a week prior to request that the 2 rooms we booked be adjoining or at least close to each other....they ended up on the same floor in opposite sides of the building...not good for a large family gathering to say the least. On the way to our rooms we were called back and told that those rooms were no longer available, so had to substitute...so much for being Shell owners with reservations...we were told that they were sold out that nite and would have to move the next day to another room! NOT ! I was told when I called that they had an internet terminal in the lobby, so I didn't bother to take my laptop, as I depend on email for day to day business...(we were there Friday to Tuesday)...turned out it was broken and no one made much of an effort to try and have someone come in and fix it. It was out of service the whole time we were there. They offered to give me a map to where I could use the interent...six blocks away. The hotel next door wouldn't let me use theirs (even if I paid) as it was for their guests only...so much for good will!
The rooms were very tiny, and old and musty....didn't get towel service the first day after arriving, but did get a real quick call to come to a timeshare presentation.
The shuttles to Disneyland were not always on time, and the cost was 3 bucks each per day to ride, which wasn't that bad, but next time I would pick a place across the street from the main gate...they looked very nice and attractive.
The promotional material with our Shell reservation said that Peacodk Suites was the "most beautiful property in Anaheim "....don't know who voted that in, but it certainly was not.
Overall....very disappointed, plan to complain to Shell. This place is NOT your normal Shell property and I've staying in a number of them.
- Official Description (provided by the hotel):
- The Peacock Suites located walking distance from Disneyland(R) Park and the Anaheim Convention Center. Featuring spacious one bedroom accommodations which offer first class amenities and the utmost in comfort while staying in Anaheim. The property offers two whirlpool spas, a sparkling pool and a rooftop sundeck, perfect for working on your tan. In each of the suites you will find a refrigerator, a microwave oven, a coffee maker, iron and ironing board, hair dryer, CD/DVD player, and queen sleeper sofas in every living room. For guests convenience you can purchase attraction tickets from the front desk. Modern amenities, a great location, and first class services ensure a wonderful Anaheim vacation experience. Come experience the magic. ... more less
- Reservation Options:
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- Also Known As:
- Peacock Hotel Anaheim
- Peacock Suites Anaheim