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Reviews (1,448)
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All reviewsfull kitchenthe penthouseloft roomgrocery shopping servicewafflesdisney deskbasketball courtfree breakfastopen hourssofa bedminute walkfree parkingown bathroomliving areacheesecake factorygarden walkseparate bedroom
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624 - 629 of 1,448 reviews
Reviewed April 15, 2013

This place is an amazing place to stay while in Anaheim! We loved it here. The rooms are huge. Our room had a queen bed with a pull out couch and a full kitchen. Our room was absolutely spotless. It was a very nicely decorated room. Internet was speedy. Pillows were very very comfortable. The beds were comfortable too.

The hotel has a pool and a hot tub. The pool is heated. The hot tub was extremely nice for the feet and body after a full day at Disneyland. The pool and hot tub is open 24 hours a day.

The staff is incredible! When they found out we were travelling with family, they put us in a room right next door to our family. Also, one of the staff overheard that it was a family member's birthday and they ordered a cake and had it delivered the family's room, no charge. There also was a pad of paper in the room that you could write down any groceries that you needed and the staff would go grocery shopping for you and bring it back to the room. They would charge the groceries to your room. It was a wonderful service that was used while we were staying there. There was also social nights for anyone who stays here. Monday night was nacho night and Wednesday night was BBQ night. All for free.

The breakfast was great! So many choices. There was eggs, ham, bacon, fresh waffles, french toast, yogurt, fruit, toast, bagels, cereal, juice, coffee, tea, and milk.

The hotel is close to the Anaheim Garden Walk, a mall with some great stores and restaurants. We loved Bubba Gumps restaurant, based from the movie Forest Gump. There is also a P.F. Changs, Cheesecake Factory and a California Pizza Kitchen.

There is a bus stop (ART) right on hotel property that takes you straight to the Disneyland gates. For $5.00 a day (for an adult) you can get a ART one day pass. The bus (Route 7) comes every 20 minutes. You can buy the bus passes right in the lobby of the hotel.

We absolutely loved this hotel! We highly recommend it to everyone! We will definitely be staying here the next time we go to Disneyland!

  • Stayed: March 2013, traveled with family
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2  Thank cf_travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel S, Manager at Residence Inn Anaheim Maingate, responded to this reviewResponded May 3, 2013

Dear cf_travellers,

Thank you for your exceptional review! What an excellent job you did in giving such accurate details of advantages that come with staying at our hotel, as well as mentioning some of the many great amenities our hotel has to offer. You made my job that much easier!

As you mentioned, our hotel offers many complimentary amenities; breakfast every morning, evening social hours twice a week, parking, wireless internet, and a grocery shopping service. We also have our fully heated pool and hot tub open 24 hours, and an on-site coin operated laundry facility.

For any guest who would like more information on any of our services feel free to contact me directly at rsmith@rimhospitality.com, or call the front desk at 714-533-3555.
Thank you again for your incredible review. I am glad that our hotel and staff have exceeded your expectations, and that we were able to celebrate your family member’s birthday with you! See you next time!

Rachel Smith
Guest Service Specialist

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Reviewed April 14, 2013

Location was spot on for Disneyland - close enough to it and also restaurannts meant that we never once needed the shuttle (kids aged 10 and 12).
Room was functioanl but could hear everything above .... Would recommend an upstairs room. Breakfast was average, as mentioned here get in quick as it gets very busy.
Staff were really good and helpful in all ways.

Stayed: April 2013, traveled with family
Thank Davejlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel S, Manager at Residence Inn Anaheim Maingate, responded to this reviewResponded May 3, 2013

Dear Davejlewis,

Thank you for your review of our hotel! We are located ½ a mile from the main gate of Disneyland, which takes most guests about 10-15 minutes to walk from our property. There is also the option of the ART shuttle as you mentioned, for guests who choose not to walk. The ART shuttle which is provided by the city is $5 for adults and $2 for children for an all day pass. The shuttle picks up directly on our property about every 20 minutes and will take you right to the main gate.

We know that each of our guests have different preferences when it comes to room location. Some prefer an upper level room to have a more quiet experience, while others prefer a lower level room for ease of access to the grounds outdoors. We are happy to note any special requests from our guests regarding room location. Feel free to contact me directly at rsmith@rimhospitality.com, or call the front desk, and we are more than happy to see how we can best assist you.

Thank you for choosing to stay with us and I hope to see you on your next Disneyland trip!

Rachel Smith
Guest Service Specialist

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Reviewed April 14, 2013

When we first drove up, we were pleasantly surprised by the property. It looked to be cozy and relatively close to Disneyland. The staff at check in was pleasant. When we got to the room, we were a bit apprehensive. The rooms are definitely dated. While everything was very clean, it just looked tired. We were there over Easter/spring break, so the hotel was packed. We were also concerned about the noise from the neighbors and the traffic. However, that turned out to not be too bad. Given how busy the property was, breakfast was a ZOO! Kudos to the staff to always keep calm and pleasant. They worked really hard to keep up with waves and waves of guests. The walk to Disneyland was about three blocks. We thought of using the Anaheim Resort Transit, but decided to walk to the park. My seven year old needed a piggy back ride at the end of the day which was manageable. Overall, good property in terms of location and staff. The rooms need some updating.

Room Tip: I think if you get a room facing Disney Way & Clementine, you'd be able to see the nightly fireworks from the park. However, be warned that there is a fire station across the hotel on Clementine. We had a room that faced the inner courtyard, so there were not traffic noise at all.
  • Stayed: April 2013, traveled with family
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Thank Calvynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel S, Manager at Residence Inn Anaheim Maingate, responded to this reviewResponded May 3, 2013

Dear Calvynz,

Thank you for your review. It is great to hear that our staff was a pleasant aspect of your stay. As you experienced, spring break is a very busy time for us. For your convenience, we allow guests to enjoy the sunshine and have their breakfast out in our patio area, poolside, or even take breakfast back to your room. Thank you for your recognition of our breakfast staff doing an excellent and speedy job in getting tables cleaned and ready for the next guests.

Since we are one of the more popular hotels in the area we do our best to keep our rooms in great shape as we see waves of guests come in and out. We have preventative maintenance procedures that our engineering staff takes on to avoid any potential problems that could occur anywhere on our property while we await our upcoming renovation. We appreciate your patience in this area.

Thank you again for your review and we hope to see you on your next trip to Anaheim!

Rachel Smith
Guest Service Specialist

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Reviewed April 14, 2013

Grounds are attractive and nicely maintained. Rooms lived up to what I normally expect from the Residence Inn. Nicely decorated, good lighting in all the rooms, room insulated from noise and really clean. Bed was very comfortable. Pull out sofa bed was even reasonably comfortable. Internet worked at a decent speed so I could work in the evenings. Breakfast buffet had a large spread with hot food items including three waffle makers. Property had a pool. Items in the on site store were normal prices. So close to Disneyland there are a lot of families. Hotel offers an handy service of making a grocery run for you.

  • Stayed: April 2013, traveled on business
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1  Thank christineo_sd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Residence Inn Anaheim Maingate, responded to this reviewResponded April 30, 2013

Dear christineo_sd,

Thank you for your review of our hotel. I am glad that you found our hotel to be a great place to stay whether your trip to Anaheim is for work or for pleasure.

It is great that you were able to get work done in your suite in the evenings by using our complimentary wireless internet. We also have a business center in the lobby of our hotel which is open 24 hours for guests who need to use a desktop computer, or need to print any documents. We also have a photocopy machine, fax machine, stamp machine and scanner located in our back office if you need any work of that sort to be done.

Thank you for doing such a wonderful job of stating some of the many amenities our hotel has to offer such as the complementary breakfast buffet every morning, our outdoor pool open 24 hours, our on-site market, and our complimentary grocery shopping service. Thank you for choosing to stay with us, and I hope to see you on your next visit to Anaheim!


Rachel Smith
Guest Service Specialist

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Reviewed April 5, 2013

We pulled a U-turn, seems everyone does, and pulled into a handy parking stall. There was lots of parking, though later we ended up just a wee walk away, < 1 min. Open lobby with a large dining area. Staff very helpful, some of the best on our trip. We had twin Queen beds, separated from the living/kitchen area. Nice size for both. All appliances, showers, etc worked fine. Phone retrieval for messages was a bit convoluted but it was sorted out. We were assigned a bottom unit just off the main driveway in. No traffic noise, though I would request a top floor unit next time.
Pool was OK, but a bit small, and they did have a hot tub.
Breakfasts were very good, excellent assortment of items, hot and cold. I grabbed a paper and sat outside which was a little more quite, as lots of kids.
They have a small market, no a lot of items, but do in a pinch, and not expensive.
A bit pricey but we decided our last few days would be in a little more luxury.

Room Tip: Take an upper floor.
  • Stayed: March 2013, traveled with family
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5  Thank Britishcanadianeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Residence Inn Anaheim Maingate, responded to this reviewResponded April 11, 2013

Dear Britishcanadianeh,

Thank you for your detailed review. It sounds like you stayed in our One-Bedroom Suite, and I am glad you found it to be spacious enough for your family. There were a few issues you have encountered during your stay that I would like to address.

To keep up with technology and guest privacy, we have features established to assure messages are saved for our registered guests, and are cleared upon checkout. Please know if there are any challenges in retrieving voicemails, our trained staff is happy to be of assistance.

We know that everyone is different, and has special preferences when it comes to the location of their room. Some guests prefer the convenience of the ground floor room since it provides quick and easy access to our onsite playground, sports court, pool, and lobby, while others guests are lighter sleepers and prefer a second-floor room. Give us a call the morning of your arrival and we will do our best to coordinate your preferences with what we have available.

Please feel free to contact me directly at rsmith@rimhospitality.com for any special requests you may have for your future stay with us. Thank you again for your feedback, and we look forward to seeing you on your next trip to Anaheim!

Rachel Smith
Guest Service Specialist

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