Our family of five (3 adults, 2 kids aged 8 & 4) stayed for 10 nights in a penthouse suite. The room was clean, very roomy and the two full bathrooms and full kitchen are a big plus. While all the amenities were great, what we remember most from our stay is how friendly and helpful the staff are here. Particular thanks to Kimberly & Roger for accommodating all our requests during our stay, nothing was ever too much trouble! The breakfast is super yummy and plentiful and the pool area is surprisingly quiet most of the time. Kiddie pool is a nice bonus too. The grocery service is so useful, we sent a list ahead of our chek-in date and had everything waiting in the room when we arrived.
On our last day my 4 year old daughter still had a Disneyland ballooon that we couldn't take with us on our flight to our next destination. She was very upset about leaving it behind, but the front office staff really made her day by offering to keep it at reception and look after it for her.
Thank you so much everyone at Residence Inn, you really made our vacation even better than we had expected :)More
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