Anybody reading this- CHOOSE ANOTHER HOTEL! Me and my fiance stayed at this den of thieves in late September. Upon check in they request a deposit for room incidentials. No problem, all hotels do this. Checked out and were informed there were no issues so we would recieve all our deposit back within 3 days. Great. 3 days pass... don't have out money. Call and ask where it is and are told 5 days. They shouldn't have told us 3 but ok, no big deal. 5 days pass... still no money. We call again, where is our money? They claim they don't have it or have any record of it. This is where the horror begins. Call the accounting department clerk and she claims the hotel never took our money. WE HAVE A BANK STATEMENT WHICH CLEARLY STATES RED LION. She claims it must be from an ATM. 2 days of argueing provides nothing but a head ach and loss of time. Call head office, who are even less helpful then the crooked hotel. They tell me they gave us our money back. See the trend? Diferent story every time. Still unwilling to give us our money back. Fortunatly we deal with a very good bank, CIBC, and they are currently in the process of getting our money back. We were told this is not the first time this has happened and I will bet you it won't be the last.
Learn from our mistake and don't stay with these crooks!
About the hotel:
Paid for breakfast buffet, had no meat or hashbrowns available... only eggs and cereal.
Bed felt like I was sleeping on a carpeted floor.
Shower didn't work.
A/C was from the 60's.
One good note? Cleaning staff were very friendly... I hope they find better jobs than Red Thieves.
Again... DO NOT STAY.
- Official Description (provided by the hotel):
- A Good Neighbor Disneyland Resort Hotel, the Red Lion Hotel Anaheim Resort is renovated with a contemporary, timeless design, vibrant decor, and state-of-the-art facilities. Enjoy our modern getaway in Anaheim, California. Our sleek, sophisticated interiors, rich color palette, and luxurious finishes create an inspired atmosphere for playing and working. Our innovative hotel is a playful retreat for vacationing families, corporate travelers, and meeting groups. The inviting ambiance and friendly personal service guarantee that you will enjoy your stay! We are a Disneyland Resort Good Neighbor Anaheim Hotel, one block from Disneyland Resort, Anaheim Convention Center, and Anaheim GardenWalk. Our convenient Anaheim hotel is a haven of hospitality in Anaheim. Mere minutes from House of Blues Anaheim, Honda Center, Angel Stadium of Anaheim, The Grove of Anaheim, MUZEO, and the Outlets at Orange. Take a scenic drive to Long Beach, Newport Beach, Los Angeles and Universal Studios Hollywood. Red Lion Hotel Anaheim Resort's Rooms are Smart, Sleek, and Stylish. Relax in beautifully decorated rooms with progressive design and cool Southern California style. Featuring the only ELSA technology among hotels in the United States, Red Lion Hotel Anaheim Resort has translation capabilities that make interactions with international travelers much more efficient. The rooms at this Anaheim family friendly and business friendly hotel feature spacious work areas, free high-speed wireless Internet access, Keurig Coffee makers, refrigerators, microwaves, iPod alarm clocks, granite bathrooms, and 37" flat-screen TVs. We are an are ideal location for Anaheim family vacations and corporate retreats. Wired with intelligent technology and entertainment, you'll stay connected and comfortable at this Anaheim hotel. ... more less
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- Also Known As:
- Red Lion Anaheim
- Anaheim Red Lion
- Anaheim Maingate Hotel