Our family of 4 stayed 11/20 to 11/22/11. The front desk was extrememly helpful upon check in. The gentleman explained the ART shuttle system and how to pick up the Disney tickets included in our package. Super friendly.
Our room was on the 4th floor facing Harbor Blvd. There was no road noise issue. The room was updated and very clean. The fridge and microwave were helpful. The room was about average size.
The breakfast buffet was okay. They could have used more fruit and better eggs. But, it was fast and we all found something to get us going. We did pay for parking, but there was never an issue finding a space. Its close to Disneyland, but not that close....You will need a shuttle,especially on the way back from Disneyland after a long day of walking in the parks.
On the last day, upon check out, they stored our luggage in a secured luggage locker and let us leave the car in their parking lot until 10pm, without an additional parking charge.
I would definitely stay here again.More