We stayed at this establishment over a year ago, and were promised the $69 rate at the time I booked on the phone. I even had a confirmation number. However, upon my arrival, they wanted to charge $110.00. This was a huge difference! I was upset and complained to the manager, who said that there were only so many rooms at the promotional rate, and that once they ran out, we were out of luck. My room smelled of urine, and the beds were filthy.
Even though the location proved to be the best, the room was horrible. Upon further inspection, we found urine on the bathroom floor, and the air conditioner was broken.
I complained to the BBB. Apparently their record is less than satisfactory.
Save your money and book next door at the Desert Suites.More
- Free Wifi
- Breakfast included