The Howard Johnson is nothing special. Being close to Disney and having a water park was the only plus. However we didn't get a lot of use of the water park for we spent most of our day at Disney Land and it was to cold to go in at night. The outdoor pool was not beside the water park and this posed a challenge for we had one kid that wanted to play in the pool and the other in the water park. Would have been nice if the two were connected. The hotel is old and could use some upgrades starting with the main floor. Could use a breakfast buffet room and larger gift shop. Laundry facilities should also be on the main floor and not in the corner of the basement. In our room not all the electrical outlets worked and switches for the lamps over the bed did not work properly either. This was concerning.
I wouldn't stay at this hotel again. It is overpriced and the rooms are nothing special.
Dear Nick B,
I am very disheartened to hear that you were not completely satisfied with your recent stay with us, but I am glad that our close location to Disneyland and our Castaway Cove water playground were a plus for you and your family. As part of our “Strive for 5” Guest Service commitment, we really do expect for our Guests to let us know if something isn’t just right during their stay. A problem with the electrical outlets and switches in a room is an easy and quick fix for our maintenance staff. While our laundry facility in building one is in the basement, we do have a second laundry facility on the main floor in building two for Guest use. We recently added all new machines and doubled our dryer capacity.
Although we do not serve breakfast, all of our rooms do have a small fridge in them, and our Main Street Market carries a variety of breakfast items. There is also our partner restaurant, Mimi’s Café, right across the street from our lobby, and they serve an amazing breakfast with a kids’ menu! I am very sorry to hear that the two separate pool areas became a complication for you and your family. We do have a small wading pool and hot tub spa located in our Castaway Cove water playground area for kids and adults that do not wish to use the water playground features, while our Garden Pool is just a short walk away.
Thank you very much for this review, and we really hope you decide to give us another try during your next Disneyland vacation.
HoJo Anaheim Guest Care Team