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All reviews free parking minute walk cheesecake factory garden walk within walking distance pf changs front desk staff near disneyland the general manager would definitely stay here again disney parks small pool convention center mini fridge sofa bed after a long day rooms were very clean
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Reviewed September 27, 2016 via mobile

This has to be the most outstanding hotel I've been to so far . The location is great . It is near Disneyland And the garden walk which is a plus because the traffic is hectic sometimes so it's not far of a walk . The service was a 10 and the house keeping was helpful and polite . I asked a housekeeper (Margot ) to bring me extra towels. She had a positive attitude and was friendly 😁 . Will stay here again .

Date of stay: September 2016
Trip type: Traveled with family
3  Thank jeantte_G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management T, Front Office Manager at Hotel Indigo Anaheim, an IHG Hotel, responded to this reviewResponded September 30, 2016

Dear jeantte_G,

Thank you so much for your exceptional review! We are happy to know that you find us the "most outstanding hotel", this most certainly motivates us more to deliver the best service around. We are proud to have staff members like Margot, she always has a positive attitude and always inspired to make our guests feel welcome. We will most definitely let her know about your compliments about her. We are looking forward to having you at our property soon!

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Reviewed September 26, 2016

I stayed here recently while going for Disney, and stayed for 3 nights. My room wasn't ready, which I expected over a holiday weekend, but the stay said they would let me know as soon as it was. 90 minutes later they rang me.

The room is a decent size, and the bed was firm, and comfortable. The room is clean, well maintained, and a sensible layout, and it was great to have a decent sized bathroom. I couldn't really fault anything.

Then as I was trying to sleep, as I was jet-lagged, the running up and down the hallway started, and then the room above me sounded like a small trike or toy being run up and down the floor. Finally at midnight there was peace, and quiet, only for it to start all over again at 6am.

If you want a peaceful stay, this is probably not the place. I get there will be kids, but the wooden floors, and lack of soundproofing in general makes it a very noisy place to stay.

Room tip: Top floor would be good so you don't have the noise from the wooden floors so much.
Date of stay: September 2016
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
8  Thank wanderingaussie-adam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management T, Front Office Manager at Hotel Indigo Anaheim, an IHG Hotel, responded to this reviewResponded September 30, 2016

Dear wanderingaussie-adam,

Thank you for taking the time to leave us a feedback about your recent stay! We value your feedback greatly! We are thrilled to know that you found the room comfortable and convenient for your needs. Our sincerest apologies regarding the noise issues you encountered. Our front desk staff are trained to handle these situations pretty well and we are always just one call away. We hope that you can still give us another opportunity to turn things around for you. On your next stay, don't hesitate to let us know and we will find you a quieter location. Thank you so much and we hope to welcome you back in the future!

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Reviewed September 26, 2016

We booked this hotel in the last minute as we decided it would be smart to have a hotel close to Disneyland to take a break. Check in was a breeze. We got the parking pass and it was a challenge to park our 15 seater van in the basement parking, but I think the parking was adequate for most situations. We had booked 2 rooms and one of the room was upgraded to a suite which was a good bonus. We were 8 people between 2 rooms and all of us slept comfortably. The rooms were swanky. We had requested a late check out on the last day and the hotel was gracious to accommodate us with a small fee.

Date of stay: June 2016
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
6  Thank Traveler777_boston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management T, Front Office Manager at Hotel Indigo Anaheim, an IHG Hotel, responded to this reviewResponded September 30, 2016

Dear Traveler777_boston,

Thank you so much for your terrific review! It was our pleasure being able to accommodate your early check in and late check out during your visit. We apologize for the difficulty you encountered your 15 passenger van. We do have a ground level parking. On your next visit, please feel free to swing by our front desk to ask for assistance, and we will happily assist you with easier parking. We are looking forward to your next stay at Hotel Indigo Anaheim!

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Reviewed September 25, 2016

Pros
Staff is awesome
bar and restaurant
many places to walk to
Comfortable rooms

COns
Parking was not ample

_______________________________________
Stayed for 3 nights. You can do a lot worse in that part of Anaheim. THe exterior and interior was a real treat for the eyes.

Date of stay: July 2016
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
2  Thank Baldie_Pauldie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management T, Front Office Manager at Hotel Indigo Anaheim, an IHG Hotel, responded to this reviewResponded September 30, 2016

Dear Baldie_Pauldie,

Thank you so much for your superb compliments about our property, and most specially our staff! We take pride in having staff that are always inspired to deliver the best service. We apologize for the tight parking you encountered. We are one of the very few hotel in Anaheim that offer complimentary parking. Know that we always guarantee one parking spot for each room when you stay with us, so no worries! It was a pleasure having you here and we hope to see you back soon!

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Reviewed September 24, 2016 via mobile

Stayed 3 days here and couldn't have asked for better service, rooms were clean and staff on point also the parking garage is secure great location short walk to parks and restaurants. Will stay here every time we come back no doubt

Date of stay: July 2016
Trip type: Traveled with family
4  Thank Alonz M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management T, Front Office Manager at Hotel Indigo Anaheim, an IHG Hotel, responded to this reviewResponded September 30, 2016

Dear Alonz M,

What a wonderful feedback! Thank you so much and we are glad that you had a lovely stay at Hotel Indigo Anaheim. We are looking forward to welcoming you back very soon!

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