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“Great Location, Excellent Value, Great Staff”

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Hotel Indigo Anaheim
Ranked #4 of 118 Hotels in Anaheim
Certificate of Excellence
Kailua-Kona, Hawaii
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Location, Excellent Value, Great Staff”
5 of 5 bubbles Reviewed January 10, 2014

This hotel is part of IHG, was a HIE but renovated and re-branded as Hotel Indigo. We loved the decor'e and feel. Location is 2 blocks from Disneyland, easy walk. The staff at the front desk was genuine, kind and friendly, the rooms were good size and very well appointed. Clean hardwood floors, queen beds, hide a bed couch, and plenty of space for the 5 of us, Breakfast was served rather than buffet, as they are honoring the complimentary breakfast offer from HIE, There were all the top name brand restaurants within walking distance too. We enjoyed the heated pool and hot tub as well. We'd definitely stay here again, no doubt. Only thing I did want to mention, was the elevator was a tad slow as there was only one, but no big deal not a deal breaker by any means. Plenty of free parking in the basement. Loved the stay, staff in the dining room, front desk and housekeeping was excellent.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DofSales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. I do regret that you had an issue with our elevator during your stay. Our goal is to provide our guest with the best guest experience possible. We will use your comments to refine our operation. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,092 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
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English first
Byron Center, Michigan
1 review
5 of 5 bubbles Reviewed January 10, 2014

I just returned from a Business trip to Anaheim and had reservations at Hotel Anaheim in California,
I need to thank the entire staff for a really great experience. The Hotel was first class and the staff was extremely helpful. My thanks go to Noe A. Gutierrez in charge of the restaurant for fixing my broken glasses, and to Veronica for the great service. Thomas Lons, General Manager for checking to see if everything was to my liking. The front desk run by Arthur Alonso for making sure my ride back to the airport was reserved in time. This staff really cares about making it a great stay. You can go wrong with a stay here.
Ken Duncan, Grand Rapids, Michigan

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Angeles, Washington
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed January 9, 2014

We have FINALLY found our "go-to" location in Anaheim! We visit Anaheim & Disneyland annually, and our search for the perfect hotel has come to an end! The Hotel Indigo is absolutely wonderful!
The rooms are spacious and the beds are comfortable. The picture windows to view the Disneyland fireworks are fantastic!
The rooms, bathrooms, floors, windows are all sparkling clean!
The staff is outstanding, willing to help with whatever we needed.
We will be back next year!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cgrsar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sahuarita, Arizona
1 review
5 of 5 bubbles Reviewed January 6, 2014

The front desk staff (Alex and Arthur) are courteous, professional, helpful, and show a level of excellence that made our stay memorable. The hotel is convenient (walking distance) to nearby attractions and a variety of places to eat (from economical to higher end). The spacious rooms have modern/retro styled furniture, superb beds/bedding, and classy wood floors. Behind the frosted glass door you will find a bathroom with beautiful fixtures, a roomy shower stall with mosaic stone walls and high quality (Aveda) toiletries. Housekeeping/cleanliness standards are superior in every area of the room. I will choose the Hotel Indigo, without a doubt, for future stays.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members like Arthur and Alex that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tualatin, Oregon
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

This hotel is newly renovated. Accommodations were wonderful. The room was large, as was the bathroom and shower. Staff was very helpful. The pool & hot tub were small, but clean. This hotel is walking distance from Disneyland front gate. We were able to park at the hotel all day on check out day at no cost. Whenever we need a hotel in this area again, we'll choose Hotel Indigo without doubt. The only down side was that breakfast is not included and does not begin until 7 am on weekends, so we had to skip it.

Room Tip: we were on the main floor just across from the pool. That seemed to work well for us.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emilie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. I do regret that you had an issue with our breakfast times during your stay. I am glad to inform you that breakfast now starts at 6:30 am daily. Also, there are packages that you can purchase when booking your room that include breakfast. Our goal is to provide our guest with the best guest experience possible. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

We stayed for three nights during Christmas. I'd looked at various options but Indigo has a very good combination of being walking distance of Disney, free parking, free Wi Fi and included breakfast all at a very resonable price.
The hotel has recently been refurbished and has nice, fresh contemporary styled rooms. The room we had was a good size (two doubles and a sofa) and with lots of natural light. Parking was very convenient (which was good as we could leave the car and walk to Disney). There are a number of good restaurants down the road (including Cheesecake Factory) which was also useful.
All the staff were very friendly and helpful and any issues were quickly dealt with (e.g. we had to change room due to noise). The included breakfast was only a single option however they kindly allowed us to vary this (as we are vegetarian) and the food was freshly cooked to order.

There was a very small pool and hottub but didnt have much chance to try out.

More than happy to recommend the hotel and to visit again if we go to Disney.

Room Tip: Rooms at the front are directly on the main road so may get some road noise especially at lower floo...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zenflow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. I do regret that you had an issue with noise during your stay. Our goal is to provide our guest with the best guest experience possible. We will use your comments to refine our operation. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sachse, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 2, 2014

The staff was excellent at Hotel Indigo we will be staying there again on our next Disneyland Trip!!! We had a wonderful fireworks view from our room. The rooms were very clean, but the customer service from the staff is 2nd to none.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JJ O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this review, January 27, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Anaheim

Property: Hotel Indigo Anaheim
Address: 435 West Katella Avenue, Anaheim, CA 92802-3607 (Formerly Holiday Inn Express Anaheim Maingate)
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Anaheim
#3 Family Hotel in Anaheim
#3 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Anaheim 3.5*
Number of rooms: 104
Official Description (provided by the hotel):
Anaheim’s first upscale boutique hotel....the new Hotel Indigo Anaheim delivers a vibrant and refreshing guest experience. You are welcomed by agricultural murals and a stunning California themed garden enhanced in the evening by electrifying dancing waters. Enter the hotel and feel a contemporary neighborhood story of years past when Anaheim was a flourishing farming community.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Feel the warmth of hardwood floors to a plush over-sized duvet and pillows with spa-inspired showers...you'll feel right at home. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Whether your visiting the major attractions or looking for that hidden gastronomical gem Hotel Indigo Anaheim is your ideal choice. Families can be steps away from the maingate of the Disneyland Resort or if your visit brings you to Anaheim for a convention the Hotel Indigo Anaheim provides convenient walking access to the Anaheim Convention Center.Relax and enjoy a bite in our Chambers Bar & Bistro where you can savor locally inspired recipes and sip on specialty cocktails created by our mixologist. ... more   less 
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Also Known As:
Holiday Inn Express Anaheim Maingate Hotel Anaheim

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