I normally do not write reviews for anything but I feel like I have to for this hotel. It is absolutely terrible. We had five people altogether in our party and my boyfriend had a separate room. First impressions: old, musty smell. The two lamps in our room next to our beds didn't work so we had little light. The bathroom door didn't even close all the way cause the lock wouldn't match up to the hole. The pool sucked. It was freezing cold and it's halfway indoor/outdoor so you can't even sit out in the sun. The hot tub was the only thing comfortable enough to relax in. The internet was super slow and parking is a mess.
And the room keys. They give you this flimsy little card that we had to change at least 5 times during our stay and we only stayed 4 nights. It not only happened to us but to my boyfriends key as well. So it wasn't just our lock. Apparently the card would demagnetize if rubbed next to your credit cards or cell phone so they would totally stop working. I went down to get breakfast one day and went back up to the room with my sister. Cause people want to get back into their rooms without hassle. Simple. The key stopped working and we had just changed it. I go downstairs to the lobby and my sister tells the lady (I believe it was Patricia) that we need to change it. Supposedly we need the person whom the room is under with us in order to change the key. So she immediately gives us attitude and says "Who's Anna?" in a really smart alecky tone and I just snap at her, informing her that we have been down here 5 times changing these stupid keys. So she gives me some excuse like well the locks are old blah blah. She starts barking at me telling me to be quiet. She didn't even so much as apologize for the inconvenience right off the bat. She was just plain rude to begin with. There was nothing nice to say about her. Lack of customer service skills right there.
Housekeeping was nice though. And the waffles at breakfast were good. But overall, do not stay here. I would have rather paid more for a nicer hotel closer to Disneyland. The walk is about 20 minutes by the way.
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- Also Known As:
- Ramada Limited Suites Anaheim Hotel Anaheim
- Ramada Limited Hotel Anaheim
- Ramada Anaheim
- Anaheim Ramada