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“Very close, neat and clean, but a bit lacking...”

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Best Western Plus Pavilions
Ranked #28 of 118 Hotels in Anaheim
Certificate of Excellence
San Diego, California, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very close, neat and clean, but a bit lacking...”
Reviewed March 18, 2012

My friends and I were staying at this particular hotel during WonderCon and it is wonderfully close to the convention center (and for those going to Disney Land, it's super close as well). We found the hotel neat and clean with comfortable beds and lots of space. The coffee maker is a nice one-cup model and the microwave and fridge were big enough for us to use. There is also loads of space to store stuff such as under the sink, the large wardrobe and the dresser. The cleaning staff was also really friendly and helpful - we asked one of the ladies passing us for some extra towels, and she handed us a large handful which was great.

And now the bad.... the internet was *terrible* and the air conditioning was so loud I couldn't sleep and it didn't cool anything. All of us were pretty uncomfortable.

So all in all I think this is a great hotel room for folks who are just here to sleep and can sleep through anything.

Room Tip: Rooms on the top are a bit quieter and you're going to want to open the windows since the air co...
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ihungerforbrains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, April 3, 2012
On behalf of staff and management we would like to thank you for your patronage. I would like to thank you for your comments, as it is though guest comments that we are able to attain knowledge in the overall guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
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English first
Staffordshire, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 8, 2012

Stayed at the Best Western Plus as a base for a holiday for Disney, universal and southern California. Very close to Disney without being affected by the disruption and congestion. The interstate 5 to LA and Hollywood is very slow at rush hour but if you intend to spend much of your stay at Disney this is the place to stay. Others are closer but always looked busy

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, April 3, 2012
We would like to thank you for your patronage at the Best Western Plus Pavilions Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 5, 2012

We recently stayed here February 24-26, 2012 for a family trip to Disneyland. The front desk was nice at checkin but didn't seem to know what they were talking about. I booked the room at a 21 day advanced pay and it wa supposed to bill me immediately, my email confirmation even stated this and said $0 due at checkin. The front desk said they book at the advanced pay rate but don't actually take the payment until check out. If this is the case, they need to change the website and email confirmation. The room was decent. You can tell it is old. The bathroom window was broken and they had a tiny clip to keep it closed. Upon arival the window was open. It was frustrating trying to get it back on and not very safe because I had to balance on the sides of the bathtub to see where it goes on. The AC unit was loud so we kept it off. The free wifi was spoty at best and you had to enter the password everytime you got back on, it would never remember your devices. The bed was the best part, so firm and comfy! We had a king bed and the pillows were large, but my family had 2 doubles and they had tiny square pillows. We were happy with the room until bed time. After a long day at Disneyland we got back to our room at 12:30am and the people upstairs were running around, back and forth across the floor until 2 am! We finally called the front desk and they said we should move rooms. We had adjoining rooms with family members and 2 small children. It would be inconvenient to move all of us at 2 am. They have some poor excuse saying the AC unit in the room above us was being worked on. Ok that's fine, but that does not make it ok for the kids to be running back and forth. They wouldn't do anything so we tried to deal with the noise and get some sleep. You can hear every little noise in this hotel. You can hear the people next to you and above you and everything outside. Don't stay here if you are a light sleeper. You will not be happy.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MrsDre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2012

Easy to find on Katella Avenue, we able to get a spotless room with comfy beds, big fluffy pillows and easy access to a heated pool and jacuzzi. A Denny's is next door so food was always available (24 hrs).
The staff is really friendly, they have tickets for the parks available .A shuttle picked us up at the front door for $ 3 bucks and we were dropped off at the front door of Disneyland.
pick this one.

Room Tip: connecting rooms are available, great for families.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ibdanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, March 6, 2012
We would like to thank you for your patronage and hope that you will be our guest again when your traveles bring you back to the Anaheim Resort Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA.
Level Contributor
126 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed February 14, 2012

Its my third time at this hotel and each time I am pleased with its value, cleanliness, friendly staff and proximaty to Disneyland. It's about a good 15 minute walk to the main gate. Walk down Katella to the shuttle drop its quicker than going through Downtown Disney. The shuttle that stops infront of the hotel charges $4.00 a person. We took a cab back (which we picked up at the Grand Californian, easy to do if California Adventure is your evening park) and it cost less than $10.00
If you go to Color of Disney show in California Adventure, there is an easy access to the Grand Californian, right opposite the Grizzly River Run or close to it is a park enterance, its kind of hidden but it takes your right to the Grand Californian. So when your feet hurt and its late at night ...the quickest way out is through the Grand Californian, to a taxi and then home....

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rassors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, March 6, 2012
We are pleased to read you enjoyed your stay with us, we would like to thank you for your patronage and hope to have you as our guest again when your travels bring you to the Resort Area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 30, 2012

We flew in on Wednesday, and left on Sunday, and only had to share the pool a couple of times. Rooms were cleaned very well, every day. We ate at Denny's a lot, but wouldn't recommend the pizza and taco joints nearby. 3 days at the parks, and medieval times, and we were ready to go home. Definately go to the parks during the week, because on the weekend the line ups don't make the rides worth it. Our only real beef with the hotel was that the bathroom was small, and needed an update. We would consider staying here again.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CPawloski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 30, 2012

Great location for Disney, only a 15 minute walk to downtown Disney and many restaurants. The rooms we're very clean and updated. My only complaint was to out of date A/C widow units. They are VERY loud, and trash pick up for Denny's next door was around 6am!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephanieloner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Pavilions

Property: Best Western Plus Pavilions
Address: 1176 W. Katella Ave, Anaheim, CA 92802-2833 (Formerly BEST WESTERN PLUS Pavilions)
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Anaheim
#27 Business Hotel in Anaheim
#33 Family Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Pavilions 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus Pavilions Hotel Anaheim
Best Western Hotel Pavilions
Best Western Anaheim
Best Western Pavilions Anaheim
Anaheim Best Western

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