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Reviewed August 13, 2018 via mobile

The lobby is immaculate and huge, but the rooms are a little worn. Close to the Disney parks but a far walk in the summer heat. My main complaint would be the pool. The pool area is great, but there’s no lifeguards and it’s basically an unsupervised madhouse of children. All day long we watched kids diving in the shallow end, throwing things, running, I really think even having 1 lifeguard out there would make a world of difference.

Stayed: August 2018, traveled with family
Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy_Hilton, Executive Office at Hilton Anaheim, responded to this reviewResponded August 15, 2018

Hi Lindsay,

Thank you for taking time to share your review. We are in the midst of our busy summer season, and the hot weather has definitely impacted our pool area. We appreciate your suggestion regarding the lifeguard, and our management team will take that into consideration. We have an exciting guest room renovation planned for next year, and we hope you will have an opportunity to visit us again once it's completed.

All the Best,
The Hilton Anaheim Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2018

I was in town on business, and the proximity to the ACC was great, but expect a good amount of kid traffic in the pool/hot tubs. Bar service was slow, as well as cocktail service. Food was good, but a bit overpriced IMO.

  • Stayed: August 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank JoeTeders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy_Hilton, Executive Office at Hilton Anaheim, responded to this reviewResponded August 14, 2018

Hi Joe,

Thank you for sharing your feedback. We are in the midst of a very busy summer season, and the hot weather is driving our guests to the pool deck for some relief. Sorry you were inconvenienced by the crowds. We hope to have an opportunity to welcome you back again soon!

All the Best,
The Hilton Anaheim Team

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Reviewed August 11, 2018 via mobile

I recently stayed at the Hilton in Anaheim for a business conference. Hotel rooms were very nice and clean. Staff was very friendly. Close proximity to Disneyland, restaurants and other attractions! Only negative was pool area (number of chairs and tables) was small compared to the amount of guest that the hotel serviced.

Stayed: July 2018, traveled on business
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy_Hilton, Executive Office at Hilton Anaheim, responded to this reviewResponded August 13, 2018

Thank you for sharing your review, and for all of the nice comments regarding our hotel services and staff friendliness. We are in the midst of our busy summer season, and our pool has been at full capacity each day due to the hot weather. Your feedback if valuable to us, and we hope you will visit us again soon!

All the Best,
The Hilton Anaheim Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2018 via mobile

Firstly this hotel is next to a convention centre, we were there whilst a convention was on which meant the hotel was full of convention participants meaning we as tourists felt a little out of place.
Room was tired, furniture worn although beds very comfortable . Hair found all over the bathroom , house keeping could be better.
Staff all very friendly and helpful and a credit to the hotel.
Walk to Disneyland is approx 20 mins, be warned you will walk past a number of homeless individuals . We did the walk at various times of the day with no issues.
Pool is small and quite crowded . Self parking has recently increased to $21, hotel did honour the $16 fee quoted at time of booking.
Overall disappointed with our stay , I’m a Hilton Honors member and expect more from Hilton

Stayed: August 2018, traveled with family
1  Thank CBpd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy_Hilton, Executive Office at Hilton Anaheim, responded to this reviewResponded August 13, 2018

Thank you for taking time to share your review, and for the nice comments regarding the friendly guest service you received from our team members. We do our best to ensure that each and every guest has a stay that exceeds their expectations, and we are disappointed to hear that the condition of your guest room was less than satisfactory. Hope you will have an opportunity to visit us again once our guest room renovation project is completed next year. Again, thank you for your valuable feedback.

All the Best,
The Hilton Anaheim Team

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Reviewed August 10, 2018 via mobile

Visited for 9 nights, lovely hotel and as a family of 5 booked a 2 queen suite and this was a fantastic size for us all. Breakfast was great every day, buffet including full cooked and continental plus other items some really cheerful staff too. Cleaned early daily and any requests such as extra soaps or sheets changed were done really quick. This was our 2nd visit and we will be back. Great hotel! Walking to Disney is easy and there are also cvs/walgreens close by. was very busy with conventions the 2nd week but we always received great service from staff and didn’t wait long for reception/bar.

Special thanks to Sarah M for helping organise this trip again and we hope to be back soon :-)

Stayed: August 2018, traveled with family
Thank gordoclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy_Hilton, Executive Office at Hilton Anaheim, responded to this reviewResponded August 13, 2018

We are so thrilled to hear that you enjoyed your stay with us, and we thank you for your loyalty to Hilton Anaheim! We appreciate all of the nice comments regarding our products and guest services, and look forward to welcoming you back again very soon.

All the Best,
The Hilton Anaheim Team

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