They had great customer service. We got there a little after 1:00pm, a little earlier than check in. They did check us into an available room which was very nice. Just so you know it IS near a scrap yard. We didn’t hear it, of course we were gone all day at Disneyland, and we were so exhausted when we did get back to our room that we could have slept through anything. They do have a free shuttle to Disneyland. It's about a 15 minute drive to Disneyland. There are no convenient stores, or restaurants near by or within walking distance, only one sports bar at the end of the parking lot. So if you want to be closer to Disneyland or near stores I would not recommend this hotel. Or you could purchase the ART (Anaheim Resort Transit) tickets which will pick you up at the entrance of Disneyland and take you to other hotel drop offs. You can get a map from any of the Art’s which has a schedule of pick up and drop off times. They will take you to a hotel near Target but you will have to walk their. But if you’re going to Disneyland anyway you should be used to the walking. They also had a drop off near or at the block at the orange which is a mall from what we were told. But we didn’t make it there because the pick up locations are different from the drop off locations. Definitely ask questions if using the ART. The rooms were clean; I do think they open the sliding glass doors when cleaning, because when we came back to our room one of the nights we had tiny bugs in our room gravitating towards the light. We had spent all day at Disneyland and were too tired to complain to the front desk. The walls are a little thin, and although our room was non-smoking the room next to our's was, so you could smell the smoke from the next room, so if you are sensitive make sure you get a non-smoking room away from the smoking rooms. They had a free breakfast which was nice because it saved us a lot of money. It was busy but the help kept the lines going. The breakfast sausage and bacon were greasy but it was free and they had other things to eat so you don’t just have to eat the bacon and sausage. They had omelets, pancakes, French toast, eggs, potatoes, cereal, hard boiled eggs w/the shell, fruit, and yogurt, a wide variety of foods. They also have a washer and dryer on every floor which was very nice. They have a pop machine, but my husband had to go up 3 flights to find one with pop in it, and then the pop was expired. They didn’t give us our money back but did give us warm pop from their bar. The beds were not that comfortable but it could have been much worse. And it was clean; we always had fresh towels and a new supply of shampoo, soap and conditioner. Also if you’re flying in from Orange County/John Wayne, it’s about a 15 minute drive from the airport.
- Official Description (provided by the hotel):
- Seven-story All-Suite Hotel located 4 miles from Anaheim Stadium, 6 miles from Disneyland & Anaheim Convention Center. Wake up every morning to a complimentary cooked-to-order breakfast and complete the day with complimentary Evening Reception featuring light snacks and refreshing drinks. ... more less
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- Also Known As:
- Embassy Suites Anaheim
- Anaheim Embassy Suites
- Embassy Suite North Anaheim