I booked a C1 Family suite about 4 months ago (I stayed in Sept 19/22 2013) which has 2 rooms(interconnections), 2 x 2 double beds and 1 and a half baths - I have had this room twice before. When I got there to check in at approx 2pm I was asked if I wanted an upgrade, they said they could give us two rooms with a king bed in each (there was only 2 of us travelling - sisters), I asked if it was interconnecting and he said no, so I said no I booked a C1 I would like a C1, the then asked if we wanted 2 interconnecting rooms (2 x 2 double beds), again I said no, now I am getting worried - are they trying to sell my C1 room to someone else for more than I paid? The person at the front went away, spoke to someone in another room, came back and said okay come back after 3 for the keys....We came back and this time another person served us, he told us that the C1 rooms were being renovated and he could put us in a 'family suite' and how it was better cause it had 2 full bathrooms (who cares). I wasn't happy. I could see the rooms were being renovated but why wasn't I informed earlier by email? And if it was a so-called 'famlly suite' we were in how come we ended up with 2 seperate bills at the end of the stay? I did like the Desert Inn and that was my third and final stay there. I will also now be telling everyone not to stay there. All it would have taken was a email before my stay, they must have been too scared that I would have gone elsewhere, well I will be now.
- Official Description (provided by the hotel):
- When you want to stay at one of the close to the magic of Disney, you can't do any better than the Anaheim Desert Inn & Suites hotel in Anaheim, CA. Located directly across the street from the Disneyland(R) Park, Disney's California Adventure(R) Park, and the Downtown Disney(R), District, the Anaheim Desert Inn & Suites offers you the best value for family accommodations as well as the business traveler. Choose from a variety of rooms and suites to accommodate the needs of travelers from our Deluxe King room to our spacious 10 person suites. Our hotel offers all of the benefits of friendly service and comfortable rooms at an affordable rate! The Anaheim Desert Inn & Suites guarantees an exciting and comfortable stay for you and your family. ... more less
- Reservation Options:
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- Also Known As:
- Anaheim Desert Hotel Anaheim
- Anaheim Desert Motel
- Desert Inn Suites
- Desert Inn And Suites