The hotel has the feel of a makeover in a day... everything i think was spray painted even the bath tub which was already peeling.. that aside most staff were excellent that is those who worked in the bar and restaurant... on two separate occassion' s on our 4 day stay christmas time the maid entered the room when there was a DO NOT disturb sign....who ever choses to stay there confirm confirm and reconfirm your booking.. we still had one night to stay and while we were in disneyland and my brother was coming later thankfully.. he was bombarded with a maid entering the room after he had just come out of the shower note a do not disturb sign on door.. he thankfully had it on lock due to the previous day and she advs we check out today.. he advs NO we still had one more night.. this was 11am at 11.40am he recd a call from front desk telling him that we had 20minutes before check out and or be charged to my credit card the $145.. for another night.. my brother tracked us down in disneyland.. day ruined and then confronted by a female day supervisor who smirked and found the situation quite amusing.. i demanded to seek higher management.. and finally after becoming loud and irrate he exited his office... blah blah learning experience and an apology.. PLEASE it was pathetic i paid good money to stay there ... but do they normally nag people to be out of there room before check out... have they never thought of the saying that the customer is always right and a simple " I apologise there may be some confusion but our computer shows that you are checking out today can you come down etc"" not demand that a credit card be charged a new amount...or be told have your stuff out in 20 minutes..
and am i left to ponder that had someone not been in the room what would have happened to my things..????
after all that the next day check out was midday and my room key was deativated at 9am..when i approached front desk i was told that i must hv had it near my credit cards two card keys on two different people not working yet the pool gate and side door could be activated... Pathetic...would i stay here again for under $60 sure its a 10 minute walk over the bridge...there are so many business's around there that after speaking to others was unreal and what happened to me wasnt a simply forgot to fill up the toilet paper.. this was actually quite serious.. NO body should have to face the predicament we went through....
- Official Description (provided by the hotel):
- Experience the beauty of California in the freshest and most unique boutique hotel in the Anaheim and Disneyland resort district. Conveniently located (block away from Disneyland and 2 miles from the Convention Center), Hotel Menage is the place to see and be seen in Orange County. Enjoy our newly renovated 244 perfectly appointed guest rooms and suites, with 42" plasmas, 24 hr pool, fitness center, business center, and complimentary hi-speed wireless internet, award winning American Tavern restaurant..."Create Your Experience..." ... more less
- Reservation Options:
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- Also Known As:
- Menage Hotel Anaheim
- Hotel Menage Anaheim