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“Would not stay here again”

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Castle Inn and Suites
Ranked #18 of 118 Hotels in Anaheim
Certificate of Excellence
Reviewed December 1, 2013

This hotel worked for our needs because it had two separate sleeping areas and a fridge and microwave. The rooms are pretty small though and the bathroom tiny. Our room had a bad smell of mold in the bathroom but was otherwise clean and served it's purpose. The walls and floors are thin though and the parking is not sufficient so get there early if you want a space. Next time I will look for somewhere closer to the entrance as it was the maximum of what you want to walk after all day at Disneyland, or go somewhere further and catch a shuttle. The pictures are not particularly accurate. This is a motel with not a whole lot going for it other than fairly cheap and the family suites.

Room Tip: Get a family suite
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  • Stayed: November 2013, traveled with family
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1  Thank TravelJunky_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded December 13, 2013

Thank you for providing your feedback on your stay at the Castle Inn & Suites in November. We appreciate the feedback and realize we can not fulfill every guest's needs, however, we do appreciate all feedback, as it's always helpful to share this with our team and look to improve where we can.

Thank you again,

Sincerely,

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1,017 - 1,023 of 1,696 reviews

Reviewed December 1, 2013

We stayed at the Castle Inn during the Thanksgiving weekend and it was a great stay. The staff was very friendly, the room spacious and clean. And the location was great, just across from the theme parks entrance! We never had to move the car!
We even received a coupon for a future stay which we hope to use soon.

  • Stayed: November 2013
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2  Thank Goldninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded December 13, 2013

We appreciate you staying at the Castle Inn & Suites in Anaheim last month. It was nice to read that our staff was friendly, and our property worked well for you and your family. We look forward to welcoming you back in the near future.

Warmest Regards,

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Reviewed November 30, 2013

We found this hotel on a last minute trip. We booked on the same night we arrived in town. We were given a great rate on the executive suite. It was a large room, clean, good wifi access, oh so close to disney and local attractions. Claudia and Marc are top notch!

  • Stayed: November 2013, traveled with family
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Thank augiedogusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded December 13, 2013

Thank you very much for posting your feedback on your stay with us last month. We appreciate your comments about our property and staff, and will certainly pass that along.

We look forward to welcoming you back to the Castle Inn & Suites in the Anaheim Resort in the near future.

Kind Regards,

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Reviewed November 28, 2013

Rooms so clean family suites are wonderful! Pool area is very clean. The staff is also friendly great place to stay! I accidentally booked wrong type of room and they quickly accommodated us.
Very close to disneyland park
We were able to walk there

  • Stayed: November 2013
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1  Thank Lisalala2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded November 29, 2013

We wanted to say thank you for your recent review you posted. We appreciate our guest's feedback and it was nice to read our rooms worked well for you, and that you found our staff friendly.

We look forward to welcoming you back to the Castle Inn & Suites in the near future.

Warmest Regards,

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Reviewed November 27, 2013

Well , what can I say about the Castle Inn & Suites for this review . I can say the renovations look great , our room was the best and so comfortable , the staff was so good , but then again they are always the greatest . Donna , Kelley and the rest of the staff are better than a world class hotel . I give them 10 stars not just 5 . The wife and I stayed there again in Sept , for her birthday and my god the reception we got , and the smiles and the ALWAYS willing to help attitude . I am a retired and combat disabled Vietnam Veteran stuck in a wheel chair and our room was PERFECT and it was everything that we have expected form the Castle as always .
We had visit number 6 all set up for my birthday on November 9th , but unfortunately I was having severe cancer related problems and I was hospitalized for 2 1/2 weeks . "BUT" we will be back for Christmas and again New Years Eve .
The Castle In & Suites is our home away from home and it definitely feels like home and has all the comforts of home . So , for your visit to Disneyland , or for business or what ever special occasion definitely make the Castle Inn & Suites your hotel and home away from home like the wife and I do .
Not only will the room be reasonably priced , but you will get the feel of a top quality 5 star PLUS rated hotel and the wife and I have made the Castle Inn & Suites our home away from home and the staff is just like family .
Don't forget for the family and especially for the kiddies , Disneyland is a very short 5 minute walk from the hotel .
I do need to apologise to the staff folr not giving them proper notification of our last minute notice of cancellation in November but my medical condition was an emergency and I was admitted to the hospital 15 minutes after my arrival to the VAMC Hosp. here at home .
We will see you all for Christmas and new years and please as always make room number 115 available to us .

Happy Thanks Giving and in hopes for a great holiday season

Bob & Joyce down in San Diego

Room Tip: What Tip ? All the rooms are PERFECT !!!!!
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  • Stayed: September 2013, traveled as a couple
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2  Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded November 29, 2013

Thank you so much for the lovely review of your stay with us this past September. We were sad to hear of your illness and hope you are recovering at home. We look forward to seeing you in December and again, thank you for being a loyal guest of the Castle Inn & Suites.

Warmest Regards,

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Reviewed November 25, 2013 via mobile

This is our second time that we've stayed here. We had the suite for 4 adults. Plenty of room. Ground floor which suits me just fine. Quiet and room was clean. Check-in was quick. About a block from Disneyland and a stone throw to a couple of 24 eateries. Denny's and IHOP.
car rental close by as well. Will definitely return on our next visit to Anaheim.

  • Stayed: November 2013
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1  Thank ChristineandMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded November 29, 2013

Thank you very much for being a guest at our Castle Inn & Suites. We appreciate your review and look forward to welcoming you back in the near future.

Warmest Regards,

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Reviewed November 25, 2013

My husband, 10 yr old daughter and I stayed Nov 19-23 and were very pleased. This is a no frills hotel but that does not mean it isn't clean or the staff isn't friendly! The rooms were large, the beds comfortable and plenty of pillows. It is about a 15 min walk to the parks so is not bad. The Tower of Terror is almost right across the street. Fireworks can be seen if you have a room at the front of the hotel. Room service did a terrific job in keeping us supplied with towels, shampoo, etc and the room was always made up nicely. There are several restaraunts to eat at along the same block varying in choice and price. There is a Scooter Villiage very close to the hotel as well if you need to rent an ECV for your stay at very reasonable prices. We will definitely stay there when we return!

  • Stayed: November 2013, traveled with family
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Thank Raisaeire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this reviewResponded November 29, 2013

We thank you for choosing the Castle Inn & Suites for your Disneyland Vacation. We appreciate your review and look forward to welcoming you back when your vacation plans bring you back to the Disneyland Resort.

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castle Inn and Suites

Address: 1734 South Harbor Blvd., Anaheim, CA 92802-2374
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Anaheim
#12 Family Hotel in Anaheim
#13 Romantic Hotel in Anaheim
Price Range: $153 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Castle Inn and Suites 2*
Number of rooms: 199
Official Description (provided by the hotel):
Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more   less 
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Also Known As:
Castle Hotel Anaheim

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