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“Can't Wait to Return!”

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Castle Inn and Suites
Ranked #16 of 118 Hotels in Anaheim
Certificate of Excellence
Flint Hill, MO
Level Contributor
5 reviews
5 hotel reviews
“Can't Wait to Return!”
5 of 5 bubbles Reviewed September 26, 2013

The Castle Inn & Suites is like a fairytale hotel structured like a Medieval castle. Great atmosphere from the moment you enter the lobby like the times of King Arthur and the Knights of the Round Table. The front office staff (day and night), as well as the service staff, are very friendly and always accommodating. The rooms have all been completely renovated/updated and are bright, colorful, and beautiful. We stayed in a King Suite which was so roomy and private for 3 people. Beds/Pillows are wonderfully comfortable. Large bathroom. Family loved the towels/cloths shaped like swans. Can't say enough good things about this hotel/staff. Very reasonably priced. Plus it is right across the street from Disneyland, and there are plenty of great restaurants just down the sidewalk like Denny's, IHOP, etc. What more can you ask for? Have stayed here twice and can't wait to return. Would definitely recommend. Thank you Castle Inn & Suites. Best wishes for continued success.
Chuck J.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
Thank you very much for your recent review of the Castle Inn & Suites. We loved reading how you appreciated our Castle themed property. We really appreciate the time our guests take to write their review, and especially when the feedback regarding our staff, location, new rooms and more are highlighted.

We do hope you will keep the Castle Inn & Suites in mind when your travel plans bring you back to the Anaheim Resort.

Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,589 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (304)
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English first
Buffalo, New York, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

I booked this hotel strictly from internet closenes to Disney.It was fantastic. all the new make overs are done and the place is great.Staff was wonderful.we got there at 8 am and was able to get in our room.How perfect for our first day at Disneyland.!! would reccomend to everyone.!

Room Tip: In the front !! if possible.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
We appreciate your recent review on your stay at the Castle Inn & Suites. We were happy to read our front desk staff was able to accommodate you for an early check in. We pride ourselves on our Customer Service, so thank you for pointing this out.

We hope to see you again at the Castle Inn & Suites.

Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

Now we literally just booked this room for somewhere to sleep for the night after a day at Disney and a bit of fun being themed as a castle and all.

However everything about this place was perfect, the staff were very friendly and managed to get us checked in rite away even though we had arrived a little early. The rooms were large and spacious more than enough room for a family and very clean.

Parking rite outside the room was also a bonus, in addition there is a little shop and plenty of places around to get some food, inc. IHOP, & 7/11 over the road.

With regard to location from Disney, I'm pretty sure that some of the Disney car parks are further away. Literally just a 5-10 minute walk - depending on how excited you are, to the parks.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
Thank you so very much for your feedback on your stay with us in September. It was so nice to read that you were pleasantly surprised about our rooms, parking, and location. Thank you also for mentioning how close several restaurants and stores are nearby, this is truly an asset to our property.

We do hope to see you again in the near future if your travel plans bring you back to the Disneyland Resort in the near future.

Warmest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bluff, California
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

I was able to stay at the Castle Inn and Suites this past August and I found the property to be clean, the room was beyond what I was expecting. There were two queen size beds in the bedroom with a nice size hide a bed in the living room. There was a microwave, refrigerator as well. The bathroom was far beyond what I had expected. It had been updated with lighting that beat out 4 star resorts and granite counter top. Fixtures were updated as was the carpet and bedding.
Would I recommend this property to others? Yes, indeed I would. It is located across the street from Disneyland's main entrance, about one block down. (A very short walk, worth it). Parking is secure and well lite also.
There is an elevator as well.

Room Tip: If you are traveling with more than a couple of friends then choose the suite. This is where you wi...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ibCookie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
We would like to thank you for taking the time to provide your feedback on your stay with us this past August. It was nice to read that our location worked well for you, and that you appreciated our lighting in our bathroom, as well as our newly renovated Parlor Suite.

We hope if your travel plans bring you back to the Anaheim Resort, you will keep the Castle Inn & Suites in mind as your home away from home.

Warmest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 21, 2013 via mobile

Its only a 5-7 minute walk to Disney land, clean rooms and plenty of parking. They were renovating some of the rooms so most of the rooms are modern and comfortable. I would recommend it if you're are looking for location and reasonable prices

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank itsozzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, October 3, 2013
Thank you so much for writing a review on your stay with us last month. We appreciate your feedback, and hope to see you again at the Castle Inn & Suites.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vicenza, Italy
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed September 20, 2013

Its location makes it go from "good enough" to "good." It wasn't fancy, but it was affordable and exactly what we needed for our trip to Disneyland/California Adventure. There is a shop right there that sells, gifts, snacks, food, sodas, and alcohol.

I would go back.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, September 21, 2013
Thank you for writing your recent review from your stay with us this month. We appreciate our guests feedback, and look forward to welcoming you back to the Castle Inn & Suites in the near future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed September 19, 2013

The location is great, just a couple of blocks from the entrance to Disneyland. The rooms have been updated and are nice, but the bathroom in ours needed renovations as well. The knobs in the shower were rusted and not very pleasant to look at. It appears they put in new flooring and a new toilet, however the bathtub and surrounding tile looked older, as did the ceiling. It kind of looked like they painted over the imperfections. The shower was awful, it got hot and cold throughout our showers and had very low pressure.

Upon arrival we did not feel we were greeted with a friendly tone, and that was quite disappointing considering we were staying at a hotel close to the happiest place on Earth. Eric, who checked us out was very friendly, so he redeemed the hotel a bit.

My husband left his favorite shirt in the wardrobe and we called several times to find out if they found it. They finally got back to us and said no, they did not have it. That leaves me to believe one of two things. Either housekeeping does not look in or clean the wardrobe, which I find not to be a good thing. Or housekeeping decided to keep it. That's worse. The hotel does not do anything about lost items so make sure you don't leave anything there. It makes your budget hotel quite a bit more expensive.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ttslaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1734, Guest Relations Manager at Castle Inn and Suites, responded to this review, September 28, 2013
We would like to thank you for taking the time to provide us feedback on your stay with us recently. We were sorry to read of your concerns you experienced during your stay. We have completely renovated our guest rooms from floor to ceiling, so hopefully you let the front desk know of your concerns with the bathroom on your check out as we are not provided this information via trip advisor.

In closing, we wanted you to know that we have a process in place whereas all items left behind by our guests are returned when located. We return Iphones, IPads, Computers, Bedding, and even clothing. It is not the practice of any of our employees to keep any lost and found item. We are sorry you did not locate your item, as I do know you made several attempts by phone to see if your item had been found.

Again, thank you very much for our feedback, this is very much appreciated.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castle Inn and Suites

Property: Castle Inn and Suites
Address: 1734 South Harbor Blvd., Anaheim, CA 92802-2374
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Anaheim
#12 Family Hotel in Anaheim
#13 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Castle Inn and Suites 2*
Number of rooms: 199
Official Description (provided by the hotel):
Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more   less 
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Also Known As:
Castle Hotel Anaheim

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