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“Good choice for families”

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Castle Inn and Suites
Ranked #16 of 118 Hotels in Anaheim
Certificate of Excellence
Arizona
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good choice for families”
3 of 5 bubbles Reviewed December 24, 2012

Stayed here in December going to Disneyland. Rooms were just average beds a little hard and rooms a little worn. The outside looks okay, the spa area was fine and the pool was clean. No breakfast which is usually nice. Reception was nice and the price was a good value. We had a two room suite with 1 king bed and 2 queens, very n ice for a large family. A bit of a walk to Disney but manageable.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silver54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
Hello….Merry Christmas and thank you for taking the time to post comments regarding your recent stay with us! We are so happy to see that you have stayed with us before and while it has been a little while, you chose to come back and enjoyed your stay!

Our family suites are an excellent value for guests with larger families or simply who just want more room so we are glad that you took advantage of one of those suites while you were here!

We are sorry to hear that you felt the walk to Disneyland and California Adventure was a “bit of a walk” but we are really only about a 7 – 10 minute walk, each direction.

Thank you again for your review! We look forward to having you return for a 3rd visit sometime in the future!!

The Castle Inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,590 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
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English first
az
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed December 22, 2012 via mobile

This is a very old and run down hotel. The outside looks so much better than inside. The beds are sooooo hard and uncomfortable. But it is a pretty short walk to Disneyland which is the only plus. The rate is pretty reasonable until you get hit with the 18% tax! No breakfast food either so it would probably be just as good to pay more for a nicer room with breakfast included.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sstryker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
Thank you so much for the review you posted on Trip Advisor regarding your stay with us earlier this month. We are disappointed to hear that the hotel did not live up to your expectations but wanted to reconfirm that the tax rate here in Anaheim, is 17%, which we have no control over and I also wanted to touch on the fact that we do not charge any other fees, such as a resort fee or a parking fee, as a lot of our neighbors do.

Thank you again for your comments. We do hope that sometime in the future you will give us another opportunity for a stay.

The Castle Inn & Suites Management
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Phoenix, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 21, 2012

We had a great experience with this location. The room was clean, sheets clean, and the room was large. The front desk employees were wonderful!!!! Would stay at this location again. offered free parking and within walking distance to Disneyland.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fundisneyfam9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
Fun Disney Family….Your name really says it all!! Thank you very much for the comments regarding your recent stay. We are pleased that you had a “great Experience” and that everything added positively to you stay!

We love hearing that our employees are doing a good job for our guests and we appreciate when they are mentioned. As I always do, I have made a copy of the review and posted it for them to look at.

We look forward to having you return for another visit sometime in the future! Thank you again for your time.

The Castle inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seremban District, Malaysia
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 20, 2012

excellent location , 10 minutes walk to Disney Theme Park. We stayed in a 2 room apartment which was very well cleaned. Some of the rooms comes with a view of the disney fire works display which is out of the world. Lots of restaurants around catering for all taste buds. If you love and miss Indian food ( we did !) there is an excellent Indian restaurant at the Ramada Hotel . All you can eat buffet lunch at $ 8.95 . They probably made a loss when a family of 5 Malaysian Indians starving for Indian food helped them clear the buffet spread. The hotel has an excellent reception, very helpful staff but more eye to eye contact and genuine smile with the customer will certainly improve their service. Book early . pay early and you get excellent rates on the rooms.Bring rain coat/ umbrella for the stroll to Disney park as the weather currently is wet.

Room Tip: 4 th floor in view of the fireworks display
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
Raj….we wanted to say thank you so much for your recent review!! Overall, it sounds like you enjoyed your stay with us!

We are happy to see that our location and proximity to many restaurants and the Disney Parks added to your experience! As you noted, we are located within a very close walk to numerous eating establishments, as well as on outdoor mall, and of course, more importantly, Disneyland and Disney’s California Adventure.

It sounds like your family was really pleased with the buffet you found at the Indian Restaurant close by!

Thank you once again for your time! We hope to see you when you return to Anaheim in the future!

The Castle Inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rohnert Park, California
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 20, 2012

We thoroughly enjoyed our stay at Castle Inn and will definitely make it our 1st choice whenever we visit Disneyland!! The price was a great value and included parking and resort fee which most of the good neighbor hotels do not include. The room was very spacious, the beds were incredibly comfortable and the shower was excellent! Short walk to Disneyland and the Garden Walk.

Room Tip: in the future I would request the top floor so you don't hear people walking
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly_C_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
Hi Holly….thank you for saying that the Castle Inn & Suites will be your first choice when you return to Disneyland!! We are extremely glad to hear that you enjoyed your visit and that you will be returning!

We are pleased to be able to pass along complimentary parking and no resort fee to our guests and that you count that as a bonus to your stay!!

Please be sure to let us know when you are coming back! Thank you again!

The Castle Inn & Suites Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dawson Creek, Canada
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed December 20, 2012

My daughter and I stayed at the Castle in October 2012, for 5 nights. We really enjoyed our stay here. The staff were fabulous, all friendly and helpful and our rooms were cleaned spotless every day, while we were in the park. It took about 10 minutes to walk to the main entrance of the park. My daughter is 5 and I did bring a stroller for her though because by the end of the day she would fall asleep and I would do a bit of shopping and then walk back to the hotel. We only were in the hotel from 11pm or so until 730 every morning, so the outdated decor didn't really bother me as the only time I was in the room I was sleeping. The pool was not so great, small and a bit cold, but the only time we had to go in was the day we arrived, so it was not a big deal. The hot tub was really nice :) The beds were not bad but not great, but hey after walking all day I slept like a rock lol. My daughter loved the decor in the lobby (the big night and huge chair) and the front desk lady gave her a princess crown when we checked in that she loved, The store right at the hotel is convenient but overpriced, if you walk 1 minute down the road there is a 7/11 on the opposite corner with everything you need for breakfast and bottles of water for super cheap :) All in all we had a very good visit, the price was great and it was not too far from the park. We love the Castle!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kylie_jo85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
Hi Kylie....thank you, thank you, thank you for the glowing review regarding your stay with us in October. It sounds like, that as a whole, your trip was a blast and that your daughter enjoyed our castle atmosphere, as well as the crown that we were happy to give her to wear!

All the points you touched on: our friendly staff, the 10 minute walk to the Disney Parks, the cleanliness of our rooms and even our hot tub shows that you utilized all aspects of the hotel while you were here and that they just added to your experience!

We appreciate all of our guests and their comments and want to thank you again for the time you took to post yours! We hope you will come back and stay with us when you return to Anaheim in the future.

The Castle Inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed December 20, 2012 via mobile

I wasn't expecting much from this hotel as they are "tourist mills" for D'land. Nice location, good price, and close the the front gate when you have to carry kids back after a hard day! The room was average, but the was plenty of room for my family of six. I was disappointed with the wi-fi as i had to keep logging off and on. If that is the least of my complaints I shouldn't be to upset. The front desk has a great staff who takes the time to look up directions for you, as well as is very attentive to whatever you may need.

Stayed December 2012, traveled with family
Helpful?
Thank ilndhpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, December 25, 2012
We wanted to take a minute to say thank you for the comments you posted on Trip Advisor regarding your stay with us earlier this month! We certainly are glad that our close proximity to Disneyland and California Adventure was a bonus at the end of your busy days!

We are always on the lookout for comments regarding our staff, in particular about our front desk staff, and as we always do, we have notified them that they have been mentioned! We are pleased that they lived up to not only our expectations but yours as well and that they were as attentive as we know they can be!

Thank you once again for your review! We look forward your family returning to stay with us on your next trip to Anaheim and Disneyland.

The Castle Inn & Suites Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castle Inn and Suites

Property: Castle Inn and Suites
Address: 1734 South Harbor Blvd., Anaheim, CA 92802-2374
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Anaheim
#12 Family Hotel in Anaheim
#13 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Castle Inn and Suites 2*
Number of rooms: 199
Official Description (provided by the hotel):
Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more   less 
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Also Known As:
Castle Hotel Anaheim

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