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Reviewed January 20, 2020

We had a wonderful stay at Hyatt Place Anaheim. The rooms were clean, spacious, and well organized. The was complimentary coffee and tea every morning and for members complimentary breakfast. The breakfast had a great variety of items from scrambled eggs and delicious bacon to hot and cold cereal. They replenish the items consistently with fresh. It was a great start to our day.

Everyone was customer focus with a “yes” every time I made a request. We have to give a special thank you to Ken at the front desk. He greeted us with a warm good morning and asked it he could help in any way. We asked him about our day at Disney and asked if we could see everything in one day. He took a lot of time and with us asked us some questions about what we like and don’t care for. He basically planned our entire day for us. He acted as if he had all the time in the world to help us. We found out from another employee he was actually already off the clock. Ken you made our day at Disney, THANK YOU!

We also want to mention John the Director of Sales. We had a wonderful conversation with him and we quickly understood that the customer interaction starts from the top. Everyone was helpful and kind.

We will be back!

Thanks for making us feel at home,

Sue and Dave

Date of stay: January 2020
Thank 487suee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieG1166, General Manager at Hyatt Place at Anaheim Resort/Convention Center, responded to this reviewResponded 5 weeks ago

We want to thank you for leaving us such kind and detailed feedback, Sue and David. One of our absolute favorite things about Hospitality is having the opportunity to receive detailed feedback that lets us know how our valued guests felt about their stay with us. We will definitely let Ken and John know what an exceptional job they did creating a memorable experience for you and your family! Thank you again, Sue and David, we hope to be able to accommodate you again in the future!

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Reviewed January 20, 2020

A great Hotel if you have any business at the Convention Center. It's a bit of a walk to Disneyland but it's doable. Very nice staff. Room was clean. Had a refrigerator. No safe. Used the fitness room, excellent machines: towels, water and headphones are supplied. I did not use the outside pool or spa but it's available. Breakfast is superior. Hot and cold items for you to choose. Expresso is available (24 hours) as well as some pastries but at an additional fee.Nice menu for lunch/dinner/late-night, wine and beer are available too, I plan to return.

Date of stay: January 2020
  • Trip type: Traveled on business
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Review collected in partnership with Hyatt Hotels
Thank MacnQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieG1166, General Manager at Hyatt Place at Anaheim Resort/Convention Center, responded to this reviewResponded 5 weeks ago

Thank you for staying with us and leaving us feedback, MacnQ. We are very happy to see you were able to enjoy our amenities such as breakfast and the fitness center. We look forward to accommodating you in the near future, MacnQ. Thank you again for your loyalty to Hyatt!

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Reviewed January 19, 2020

A wonderful experience at the Anaheim Hyatt Place. Warm, welcoming staff that went out of their way to make my staff a fantastic experience. This was a business trip and the location of the hotel was more than walkable and convenient the the Anaheim Convention center .... plus the facilities were as good as they get!.

Date of stay: January 2020
  • Trip type: Traveled on business
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Review collected in partnership with Hyatt Hotels
Thank bkolstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieG1166, General Manager at Hyatt Place at Anaheim Resort/Convention Center, responded to this reviewResponded January 20, 2020

Thank you for sharing your experience with us, bkolstein. It is always so rewarding for us to hear back from our guests about their experiences with our team and the complimentary amenities we have to offer here at Hyatt Place. Moreover, it is always nice to see a smile on our convention center bound guests when we show them the shortcut to get there! We hope you will consider us for your next visit to the convention center!

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Reviewed January 13, 2020

Very close to Disneyland, about 1-2 blocks from their tram .Very clean, spacious room , hot water! I mentioned to the check in staff it was my birthday. After coming back from Disneyland there was a surprise treat for me and my hubby. Cookies, brownie, blueberries and strawberries along with a card and some balloons, This was a nice treat for me. The buffet was pretty good, eggs, bacon, a sausage dish, fresh fruit, and cereal.

Date of stay: January 2020
  • Trip type: Traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Diana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieG1166, General Manager at Hyatt Place at Anaheim Resort/Convention Center, responded to this reviewResponded January 14, 2020

Thank you for staying with us, Diana D, and taking the time to leave us a review. We hope you had a great birthday! Thank you for spending the time with us! One of our favorite things about hospitality is, of course, being able to accommodate our guests and their families, but also to hear about their experience with us after their stay. So our team would like to thank you again for sharing your experience. We hope to see you again soon!

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Reviewed January 8, 2020

Exceeded my expectations in every respect. If you need anything talk to Joey at the front desk... he's awesome! The space is fantastic and the location if perfect for Disney. The breakfast is a step up from the usual hotel breakfast.

Date of stay: January 2020
  • Trip type: Traveled with family
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Review collected in partnership with Hyatt Hotels
Thank DonHigdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnieG1166, General Manager at Hyatt Place at Anaheim Resort/Convention Center, responded to this reviewResponded January 11, 2020

Well, DonHigdon, it was a pleasure to accommodate you and your lovely family during your visit to Disneyland. We will definitely let Joey know how highly you thought of his service, thank you! We hope you will come stay with us soon, DonHigdon, it is always nice to see familiar faces!

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