We booked this Hotel because it looked clean and close to Disneyland. Since we only planned to sleep amenties were not something we were looking for in a Hotel.
I checked in at 9:30pm with my husband and our 2 daughters after a 4 hour drive we were so tired and so ready for bed. The man at the counter asked if we were checking in I stated yes he found my reservation and started to check me in and he stated 2 adults to the room and I stated 2 kids. He stated my room was only reserved for 2 adults and I must pay right now $15.00 a day for each child or he will not let us check in. Since I knew all along I was bringing my children I was sure there was a mistake and can we chat with the manager in the morning he stated no charge the card now.
So I handed him my card and he charged me the additional monies. I could never find a manager to discuss my concerns with since we were there on the weekend and spend the entire time in the Parks.
I still do not understand why and additional charge for 2 small girls for a room we were never in, the beds were the same we did not request additional anything.
When booking please note who is in your room or you might be held hostage as we were with no where else to turn.
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- Also Known As:
- Abby`s Anaheimer Hotel Anaheim