The room was fine, hotel was fine. Walking distance to Disneyland, which was great. That's where the "fine" ends.
- I had to call them FOUR TIMES to get them to push a pre-payment for my room through. HOW HARD IS IT TO TAKE MY MONEY? Every time they said they would "put it through today", I finally got an employee with half a brain the last time apparently
- I asked when I checked in if there would be a hold on my card for incidentals, was told "no". There ended up being a hold. Called Customer Service and they told me "There is a sign saying there will be a hold". I ASKED THE AGENT DIRECTLY and was told "no", am I to assume they are lying? Talking to my bank and another employee it seems there shouldn't have been a charge since the room was pre-paid.
- The holds get pushed through separately, and there is another mysterious charge on my card that only the Controller can identify, WHO CAN NEVER BE REACHED or DOESN'T CALL BACK.
- You have to pay for parking, which is ridiculous. I knew this coming in, so wasn't surprised, but you might as well pay the extra dollar and just park at Disney and stay somewhere cheaper and just as nice a little further away. Not sure why the charge for parking, there are plenty of spaces. It's not that close that it's a super convenience, still about a mile walk to the main gate which seems like 100 miles after a full day of walking Disney. Ramada right across the street from Disney doesn't charge for parking...
Here's the kicker, I stayed here on a free night voucher because ANOTHER Courtyard (Irvine) screwed up on my last hotel stay!
Never again at a Courtyard Marriott for me.
- Official Description (provided by the hotel):
- Courtyard by Marriott Anaheim Resort/Convention Center is a top choice among Disneyland resort hotels and hotels near Anaheim Convention Center. We provide a perfect backdrop and location for business or leisure travel in Anaheim, California, offering what guests need to have a comfortable and enjoyable stay. A great choice among hotels in Anaheim for meetings and affordable stays, Courtyard by Marriott Anaheim Resort/Convention Center offers terrific services and amenities including free high-speed Wi-FI, cozy bedding, a business center, meeting rooms, a fitness center, and an outdoor pool with children's pool area. ... more less
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- Also Known As:
- Courtyard By Marriott Anaheim At Disneyland Hotel Anaheim
- Courtyard Anaheim At Disneyland Hotel
- Anaheim Courtyard
- Anaheim Marriott