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Courtyard by Marriott Anaheim Resort/Convention Center
Ranked #49 of 118 Hotels in Anaheim
Certificate of Excellence
GreenLeadersBronze level
Victoria, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good Value”
4 of 5 bubbles Reviewed June 5, 2013

Stayed at this hotel and was pretty impressed. Good resting place after a long day in the parks. You can easily walk to the parks from this hotel, takes about 15-20 mins. Very friendly and accommodating staff.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, June 9, 2013
Dear Kristy G,

It was our extreme pleasure to impress you! We truly enjoy our guests and being of service whenever possible. Thank you for your very kind remarks on our property and staff. We hope that you and your friends will choose to stay with us again on your next visit to the U.S.

Best,
Beckley Van Cleave, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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605 reviews from our community

Traveler rating
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    86
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    29
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Saint Augustine, FL
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 1, 2013

Was booking travel for an event at the Convention Center and had wanted to get into the Marriott. Unfortunately, the place was booked and this was my second choice. Since I paid in Marriott points, I have no complaints with the price :-). As for the hotel, it's conveniently located to most things. Since I didn't drive/rent a car, I didn't have to pay the ridiculous parking fee. And, since the event provided most meals, I didn't have to buy breakfast, either. My only complaint was being in room 207, which backs up to the elevator. Fortunately, the bedroom has a door, but even with the door closed, you can still hear it. Also, being a wheel chair accessible room, it took some time to get used to the open shower, and not flood the bathroom. Lastly, the shower took forever to get hot water. I'm sure that it was partly due to my staying on east coast time and being one of the first to shower in the morning, but it was a 5-10 minute wait to get hot water. Fortunately, I didn't mind (too much) starting off with a cool shower. Otherwise, I'd be wasting a ton of water. Otherwise, the rooms were clean and fairly modern. Wired internet in the room was deeply appreciated.

Room Tip: Avoid the '07' rooms (107, 207, 307, etc), as they back up to the elevator.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, June 9, 2013
Dear MKroehler,

Thank you for choosing to stay at our Anaheim hotel and taking the time to detail your experience. You are correct; our fantastic location is convenient to just about everything our exciting city has to offer! We appreciate you bringing to our attention the delay you experienced in getting a hot water shower so that we can immediately follow up not this. Thank you for sharing that you enjoyed our hotel and location. We do hope that your travels bring you back to Anaheim. We would love to have you as our guest again soon!

Best,
Beckley Van Cleave, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maroochydore, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 27, 2013

When looking for accommodation, i found there were many places that looked very outdated. Before i knew it, most had sold out and i managed to get a room here. I was very impressed with the service, facilities and service. The hotel exceeded my expectations. I would make the courtyard by Marriott in Anaheim my first choice when returning in future. Exceptionally friendly staff, only a 8 minute walk to Disneyland.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tyrone534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, May 28, 2013
Dear Tyrone534,

We are honored to be your first choice in Anaheim accommodations and look forward to having you as our loyal guest! It was our extreme pleasure to exceed your expectations with impressive service, rooms and amenities. Thank you for mentioning the short and convenient walk to the Disney Parks. We hope you will be back to visit the U.S. this year. Our staff can't wait to have you as our guests again.

Kindest Regards,
Beckley Van Cleave, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

I would rate this hotel at 3 1/2 stars. The rooms were nice, however, the walls are a little thin you can hear people talking in the hallways. The rooms themselves are nice and are pretty large. The parking fee for this hotel is $14 a night. The walk to Disney is a little over a mile.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chrisw03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, May 24, 2013
Dear chrisw03,

Thank you for choosing to stay with us and providing us with your valued feedback. We are glad you had an enjoyable stay, however, we apologize for any inconvenience caused from hearing other guests talk in the hallway. Thank you for sharing how nice and spacious you found our accommodations. We do hope to have the pleasure of having you as our guests again.

Best,
Beckley Van Cleave, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed May 21, 2013

Nice quiet rooms since it sits back from Harbor Blvd. Fits 4 people no problem.
Don't like paying $14 to park,when most of the other similar hotels on Harbor are free parking, but you are getting a little more quality room than the others, so it works out.
Nice little bistro in the lobby for breakfast and dinner.
Super nice front desk staff!

Small pool, but adequate for a refreshing dip!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cruzrmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, May 24, 2013
Dear cruzmomma,

It's great to hear that you enjoyed our nice and quiet accommodations, friendly customer service and newly remodeled restaurant. Thank you for taking the time to give us your feedback by completing the TripAdvisor review. You are absolutely correct; other properties in our area that do not have a parking fee will most likely have higher room rates and certainly won't have the Marriott brand quality. We do hope the that you and your family plan to return Anaheim again. We would love to have you all as our guests again soon!

Best,
Beckley Van Cleave, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victorville, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 15, 2013

I did not get the room that I booked. The room I booked online had bunk beds for my kids. My kids were really excited and then we didn't even get that room. I was over charged, if I knew I was get a basic room for 150$ I would of stayed somewhere else. I don't mind spending the money. I would of spent more for better staff and a room with a bunk bed for my kids because it was a family vacation. They charge 14 $ for parking so it made our room 150 for a basic room. The staff was very rude and unwelcoming! I will never stay there again!

Room Tip: Don't book this room, it's a waste of money.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tigerdaizy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, May 20, 2013
Dear tigerdaizy,

We are very sorry for the miscommunication that occurred and that, unfortunately, we were unable to provide you with your preferred room type. We have immediately followed up with our staff on your comments, and apologize for the unacceptable level of service described in your review, as this is not the typical experience. Please know that you will find our rates are quite competitive in the our area. We appreciate you taking the time to bring the details of your stay to our attention and hope that we are given the opportunity to deliver the improved and impressive stay that you deserve.

Best Regards,
Beckley Van Cleave, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2013

Amazing Value located near Convention center and Disneyland. Had convention with Gourmet Foods Convention and brought family to go to Disney. Staff, Cleanliness and Service exceeded our expectations. My son had a slight problem with a cut toe, his own fault, and the staff was amazing how they handled the situation. They truly care at this hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Duke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Courtyard by Marriott Anaheim Resort/Convention Center, responded to this review, May 8, 2013
Dear Duke S,

We can't thank you enough for our 5 star rating and review! It's wonderful to learn of your comfort and enjoyment, as we never tire of hearing that we have exceeded our guests' expectations. Our staff is carefully chosen and all have a genuine passion for customer service. You are spot on; we do, indeed, care and hope that your son's toe is well and healed. Thank you for choosing to stay with us on your recent business visit and for bringing your family along. We are honored to be your hidden Anaheim treasure and look forward to earning another 5 star review from you and your family.

Kindest Regards,
Beckley Van Cleave, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Anaheim Resort/Convention Center

Property: Courtyard by Marriott Anaheim Resort/Convention Center
Address: 2045 S Harbor Blvd, Anaheim, CA 92802-3513 (Formerly Courtyard Anaheim at Disneyland Resort)
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Green Hotel in Anaheim
#7 Business Hotel in Anaheim
#19 Romantic Hotel in Anaheim
#40 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Anaheim Resort/Convention Center 3*
Number of rooms: 153
Official Description (provided by the hotel):
Courtyard by Marriott Anaheim Resort/Convention Center is a top choice among Disneyland resort hotels and hotels near Anaheim Convention Center. We provide a perfect backdrop and location for business or leisure travel in Anaheim, California, offering what guests need to have a comfortable and enjoyable stay. A great choice among hotels in Anaheim for meetings and affordable stays, Courtyard by Marriott Anaheim Resort/Convention Center offers terrific services and amenities including free high-speed Wi-FI, cozy bedding, a business center, meeting rooms, a fitness center, and an outdoor pool with children's pool area. ... more   less 
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Also Known As:
Courtyard By Marriott Anaheim At Disneyland Hotel Anaheim
Courtyard Anaheim At Disneyland Hotel
Anaheim Courtyard
Anaheim Marriott

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