We had had a long day flying from Washington DC to Anaheim and had a 7 hour delay inbetween stuck at the airport, we arrived after picking up the rental car at 11.30pm and could not believe that the sign saying Service Desk here was stuck on the wall with masking tape, there is another sign outside saying "you do not need a hard hat to enter", we go in and there is another customer at the front desk screaming his head off and saying he wants his money back. We are all over tired and look around and there is dust everywhere and construction all over the place, the place looks horrible. We say to the front desk people what is going on here. They say "it is written all over our website that we are under construction" - as if we are idiots for not knowing. I said "we booked and paid for this in full 6 months ago, you couldn't have contacted us and let us know?", they don't answer me. It is so late and we are so tired we decide to stay one night and get back to the front desk in the morning. The room is quite nice and a great size, bathroom ok. We talk amongst ourselves and decide to stay. I went back down to the desk and they offered us either our money back or we could have late check out (our flight to Melbourne was at midnight), we had already figured where else could we stay at such late notice. We are still annoyed not to have been advised earlier so we could have changed our accomodation sooner and it is such grand construction we did not want to have stayed there if we had of known. Very annoying.
- Official Description (provided by the hotel):
- Courtyard by Marriott Anaheim Resort/Convention Center is a top choice among Disneyland resort hotels and hotels near Anaheim Convention Center. We provide a perfect backdrop and location for business or leisure travel in Anaheim, California, offering what guests need to have a comfortable and enjoyable stay. A great choice among hotels in Anaheim for meetings and affordable stays, Courtyard by Marriott Anaheim Resort/Convention Center offers terrific services and amenities including free high-speed Wi-FI, cozy bedding, a business center, meeting rooms, a fitness center, and an outdoor pool with children's pool area. ... more less
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- Also Known As:
- Courtyard By Marriott Anaheim At Disneyland Hotel Anaheim
- Courtyard Anaheim At Disneyland Hotel
- Anaheim Courtyard
- Anaheim Marriott