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Trek01365475607

Review

4.0 of 5 bubblesReviewed Jul 4, 2019
The property is located in a great location, easy access to the freeways, restaurants gas stations and shopping. The rooms include all your needs and the property includes a pool. Thanks for the complimentary breakfast!
Date of stay: June 2019
Trip type: Traveled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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HotelPepperTree, Guest Relations Manager at Hotel Pepper Tree Boutique Kitchen Studios - Anaheim, responded to this review
Responded Jul 5, 2019
Thanks for the helpful tips and feedback. We are so happy that you found the location convenient. We hope you can come back soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,162)
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Traveler rating
1,837
1,512
524
194
95
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All reviews private patio hotel peppertree spanish style grocery store across the street full kitchen continental breakfast home away from home enjoyed our stay parking lot definitely stay here again disneyland trip free parking kitchenette stove knotts tiles hallway
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Reviewed July 3, 2019

The service was great...just wish the pool was a bit more heated but other than that it was a very pleasant experience . The location was perfect and the staff was friendly . The room was comfy and spacious

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Trek51239471239
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPepperTree, Guest Relations Manager at Hotel Pepper Tree Boutique Kitchen Studios - Anaheim, responded to this reviewResponded July 5, 2019

Thank you so much for the review! We are so happy that you enjoyed our great staff and convenient location. We hope you come back!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 2, 2019

Great Hotel for your family if you need a kitchen. Beds are the one and only issue with this hotel. Sure it's an older hotel, but it is more like staying at your own home in a way. Rooms are on the older side and seem smaller in size than the picture, but the staff keeps them clean and well stocked with clean towels. The beds we had were old and if you are sleeping with two people in the same bed you rolled into the middle of the beds. Wanted to get a roll away being we had 3 people in the room, but was told it was an additional 13.00 for toe roll away bed. Toilets are older and could use a change to the Elongated style since people are ever larger and larger these days. Would stay again if they replaced the beds. Very close to Knotts Barry Farms and overall a nice place to stay. Free Breakfast and parking is a plus.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Venture639839
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPepperTree, Guest Relations Manager at Hotel Pepper Tree Boutique Kitchen Studios - Anaheim, responded to this reviewResponded July 3, 2019

Thanks for the review. We are so glad that you enjoyed our home away from home feel. We appreciate your feedback and have looked into the beds immediately. Thank you again for your helpful feedback and tips.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 1, 2019

My family and I just enjoyed a wonderful stay here at Pepper Tree Hotel! The staff was very professional and helpful. The room was clean and spacious and we loved the the Spanish style! We would for sure stay here again!

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Robert B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPepperTree, Guest Relations Manager at Hotel Pepper Tree Boutique Kitchen Studios - Anaheim, responded to this reviewResponded July 3, 2019

We are so happy that you will be back! Thanks so much for the great review.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 1, 2019

Despite having some age, the property is well maintained. Located among restaurants and a grocery store within walking distance. Kitchen was sparsely appointed but anything requested was provided almost immediately. Front desk staff was phenomenal. Regardless of who was working or whatever time of day or evening, they were friendly, attentive and engaging.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank lance g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPepperTree, Guest Relations Manager at Hotel Pepper Tree Boutique Kitchen Studios - Anaheim, responded to this reviewResponded July 3, 2019

Thank you so much for your review! We are so happy that you enjoyed your stay and our friendly staff. We will make sure they see your very kind words.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 29, 2019

This was the filthiest room I have ever stayed in. I don't think the places had been dusted in a yr. Good thing we brought our own pillows and blankets. We were so tired when we got there or we would have gone elsewhere. I took pictures of greasy grime on walls. I'm totally disgusted by the filth.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Freedom09208344635
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPepperTree, Guest Relations Manager at Hotel Pepper Tree Boutique Kitchen Studios - Anaheim, responded to this reviewResponded July 3, 2019

Thank you for taking the time to review our hotel. We are sorry that your stay did not meet your expectations. We inspected your room immediately but could not find any of the issues you mentioned. Again, we are sorry that you felt this way and that you did not enjoy your stay. Please call us direct so we can help you further.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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