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Hotel Pepper Tree
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Reviews (3,137)
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All reviewsfull kitchenhotel peppertreeprivate patiospanish stylegrocery store across the streetcontinental breakfastfront deskhome away from homeknotts berryenjoyed our stayminute driveanaheim areaparking lotnice staydefinitely stay here againyogurtdisneyland trip
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2,540 - 2,545 of 3,137 reviews
Reviewed October 7, 2012

We stayed here for 4 nights in late September. We were travelling around the west coast and made this hotel our base to explore LA.

The hotel-
Firstly, this hotel is too far out if you want to explore Hollywood and the beaches. It is only around 33 miles to Hollywood but with LA traffic took us around an hour, although parking is not as expensive in Hollywood as you would expect and easy enough to find.
We arrived at the Pepper Tree around 8pm and were greeted by very friendly reception staff. The staff are a credit to this hotel. The hotel is a quaint rustic Spanish style that I loved.

The room-
We were given 301 which faced the car park on the back of the hotel. The room was large, kingsize bed, sofa, kitchen, fridge, large wardrobes, desk etc. I would stay that if you are using this hotel on holiday, it's a little too equipped. We didn't use the kitchen at all or the full size fridge. From talking to the staff on reception, the hotel is used a lot for extended stays, people in between houses, people who have moved to LA and don't have a place to live yet, they even have a few rooms occupied by retired people who live there! Condition of room was poor. Curtains had food on them. Kitchen had crumbs down side of cupboards. Pans and pots tired and well worn. Bed sheets very dirty, had yellow stains, had to get clean ones from reception. Large stain on sofa cover. Tv old and not very good. Air con very noisy. Fridge noisy. Large patio windows were thin glass, you could hear everything outside.

It depends on why your visiting this hotel. Extended stays, yes. Holidaying, probably no. It's cheap enough and the area is safe and has lots of shops and restaurants. However, if the rooms are being used on a long term basis, then they are bound to get worn and dirt ingrained in. Maybe it needs more of a deep clean after the room has been occupied for a few months and furniture covers and kitchen utensils need replacing when unable to get clean.

Overall, an ok stay. However, with bits and pieces changed and cleaned and updated, this hotel could be amazing! But then it wouldn't be as cheap!

  • Stayed: September 2012, traveled as a couple
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1  Thank MrsB170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark4464, Owner at Hotel Pepper Tree, responded to this reviewResponded October 9, 2012

Thank you for your review. We will investigate the condition of this room immediately. I am quite surprised as we are usually complimented on how clean our rooms are and the convenience of having a kitchen. Just for the record we are not mainly extended stay but a mix of leisure, business and a small number of extended stay guests, usually on work assignments or relocating to the area; probably very similar to most other hotels.

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Reviewed October 7, 2012

We stayed this week at the Pepper Tree for two nights. Staff was very friendly. We had the bottom floor, and I must say that I LOVED IT! the rooms were so very nice and cozy, the enclosed patio was also very nice. We payed a minimum fee for hot breakfast, which was not anything fancy but still delicious. They also left a little goody bag in the bathroom which was an addition to the already included shampoos and soaps there. There is a very nice grocery store across the street that sells delicious food, excellent if you are on a budget, the rooms have a small kitchenette that really does the job. I cannot say enough good things about this place except that I wish we would have stayed here the previous years we visited Disney. I think this is the place we will now stay at whenever we go to Anaheim. It was a close drive to Disneyland, took us less than 10 minutes. The price for the rooms were very fair! The motif of the hotel really made you feel at home. The negative reviews are unfortunate and few, believe the hype and stay here, I would recommend the bottom floors with the enclosed patio. Excellent! We had a lovely lovely time! Thank you!

Room Tip: Bottom floors with the enclosed patios are so cozy, you have your own little garden with a water fountain out there. It's getting cold outside, make some coffee or sip cappuccino outside at night, it's wonderful!
  • Stayed: October 2012, traveled with family
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1  Thank MacFamily_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

The value for the money here is unbeatable. The rooms are beautiful and spacious, basically a studio apartment. The furniture is all rustic, yet very clean and well maintained, which gives character to the hotel.
The staff is very friendly and helpful, and helped guide us around Anaheim and LA.
It's a 5-minute drive away from Disney and Knott's, with many services/shops/restaurants around. It's a 40-minute drive away from LA and the parking is free and spacious.
The hotel has a beautiful small restaurant with a tiny breakfast buffet and very friendly staff.
In summary, this is one of the cutest hotels we've ever been to, and would DEFINITELY stay here again and again.

  • Stayed: August 2012, traveled as a couple
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1  Thank Abie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

Unlike the Lemon Tree, the Pepper Tree was very nice. Clean, quiet and low prices. The pool also needs to be resealed. Large black spots on bottom. Not inviting to swim in. But other that that very nice. Very friendly staff. I will stay here again. Hard to believe both hotels owned by same person.

  • Stayed: September 2012, traveled as a couple
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1  Thank Eugenia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

We stayed at the Pepper Tree last month and I have been slow to report. We arrived late at night, having made a major booking error, a day early, the wonderful man at the desk couldn't book us into the room we were going into the next day as they were full, he gave us an upgraded room instead. We stayed for a weeks R & R on our way back to New Zealand, what a lovely base to have. We used the Mexican supermarket across the road for our supplies, we washed our clothes in the launderette across the other road, the cheapest in the world I think! We visited the beaches and shops, we avoided Disney, not our thing! We relaxed by the pool and on our verandah. When we had a late night flight we were kindly given a late checkout. These people were very kind and helpful to a pair of very tired Kiwis! The Pepper Tree is not a 4 star hotel, it is a comfortable and relaxing 3 star studio block with well kitted kitchens and decent sized rooms. Big thanks to those helpful staff who made our stay so enjoyable.

  • Stayed: September 2012, traveled as a couple
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Thank corronz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark4464, Owner at Hotel Pepper Tree, responded to this reviewResponded October 5, 2012

Thank you for your review. We are glad that you enjoyed your stay and look forward to seeing you again one day when you get back to California.

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