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“Very helpful and friendly people”

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Cortona Inn & Suites Anaheim Resort
Ranked #38 of 118 Hotels in Anaheim
Reviewed May 11, 2013

We have stayed at this property two times in the last year. Both experiences have been excellent. Esmeralda handled our reservations both times. She is very helpful and remembers names of guests. When I called this year she greeted me warmly and seemed genuinely pleased to have us as return guests. The staff went beyond the normal to provide excellent customer service. The beds were a bit hard for our condition so they readily provided padding that helped. We will no doubt stay with these nice folks again. The rooms were clean and fresh.

Room Tip: We were provided a ground floor room with easy access to the parking lot and our car.
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  • Stayed: May 2013, traveled as a couple
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Thank EdLucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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823 - 829 of 1,246 reviews

Reviewed May 10, 2013

Yes, the photos need updating. The large work on a new hotel in front have changed the charm shown in the pictures. We did not have a car, but could see the issues those that did encountered. Buses could not come in, so had to drag cases right up the drive. Early noise from building site.

The room was great. Very large and we had some separation from the kids who were up the other end where they had their own TV and sofa. The breakfast was very disappointing. Is polystyrene plates and plastic cutlery the norm in US hotels? Much lower quality than we were expecting. Carbs and sugar .

About a 10 minute walk to Disney and we had a 7-eleven stop on the way which was good to grab water and snacks to avoid Disney prices. Felt safe walking back even after dark.

All we needed, but probably better along the strip.

  • Stayed: April 2013, traveled with family
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Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2013

The outside is a bit of a mess with construction going on but was pleasantly surprised by the quality and cleanliness of the room. I was attending a conference at the Convention center and it was perfect location. It was also walking (long walk) distance to the Disney Parks and Downtown Disney. For the price I was pleased, breakfast was decent and the staff was friendly.

  • Stayed: May 2013, traveled on business
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Thank Shawna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

Brought my robotics team.. 20 kids with 5 rooms.. plenty of opportunities for Cortona Inn to dissappoint but they did NOT. Everything was great. Clean Rooms, friendly staff, nice B-fast, Free Valet parking because of the construction.

As for the previous review.. in the case of a fire or an earthquake, you're gonna drive your CAR away??? WHAT??!!! Some people just need every opportunity to complain.

This is a great location with super reasonable rates. Enjoy your stay!

Room Tip: No fitness center.
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  • Stayed: April 2013, traveled on business
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1  Thank kinnikinik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

There is major construction going on and we were not advised at booking time. There is no parking. They block your car in the middle of the night without notifying you. I wouldn't want to know what could happen if there was a fire or earthquake and we had to get out quickly. The carpet in the rooms is dirty and disgusting. It is noisy. The "free" breakfast was so nasty that I refused to let my kids eat or touch anything. We paid over $100 for this room. I don't often write reviews but I feel I need to warn others!

  • Stayed: April 2013, traveled with family
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4  Thank Ostergin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cortona_Cares, Director of Sales at Cortona Inn & Suites Anaheim Resort, responded to this reviewResponded August 22, 2013

Dear Ostergin,
Thank you for offering your review regarding your recent stay at the Cortona Inn. We regret that your stay was not up to your expectations. With respect to the hotel that is being built in front of our hotel, there is an update on our main landing page mentioning this new hotel. Parking issues have been relieved with the return of additional parking being installed along our entrance. In addition, we offer complimentary Valet Parking for all of our guests to assist with the parking demands. As for breakfast, unfortunately its not stated what in specific was not to your liking as we serve the basic Continental Breakfast items such as Danish, donuts, toast, orange juice and coffee, but in addition we also feature hot items such as sausage, eggs, waffles and hard boiled eggs. Also, two fresh fruit choices, coffee, milk, and apple juice are always offered. We try to do our very best, and 99% of the time we succeed. In your case, we failed and for that we offer our apologies and ask that you allow us another opportunity to show you a more satisfactory stay next time.
Thanks again!!

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Reviewed April 8, 2013

Hotel is clean, normal continental breakfast. Be sure to ask what room you're in...some rooms are hidden in a dead end hallway with poor ventilation, no air circulation and next to noisy maintenance rooms. If you get one of those few rooms then you won't have a great experience. Also beware that there are about 20 fewer parking stalls than cars so you'll be slightly inconvenienced if you need to get in and out quickly because of all the double parking.

Room Tip: Don't get pinned in one of the corner dead end rooms, they are muggy and feel like you're in...
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  • Stayed: April 2013, traveled with family
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Thank 1pablohoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

I read ALL the reviews of many of the hotels before I booked this one. Some people even put this hotel down. Apparently it had been under renovation and is no longer BUT, and I DON'T fault the hotel for this but there is another hotel being built right in front of this one. This makes for a difficult parking experience. I stayed there for one night because the other hotel I wanted was full for this night. I had a lot of expensive equipment in the car and the valets were excellent. Ian made sure to take great care watching my car. He was perfect. It can be a downer to go there and see the parking but if you get past that, they have an excellent breakfast with hot food, they have some great rooms with nice bedding, attractively remodeled. Because of the design of the hotel, it's not as quiet as one might like but is that the hotel's fault or because people are having a good time and being loud or kids are screaming. That didn't happen but it can and does. Not the hotel's fault. They were friendly, check-in was easy (we got in at 12:30 a.m.) and it was comfortable. I would definitely stay there again. There was no smell. No big problems. I had the AC on and it wasn't a problem. It was not in a bad location. Water pressure was good. Hot water was good. There were elevators. Even had amenities. I am someone who stays in a lot of hotels. No matter the previous reviews, this was a good place to stay and wish I could have stayed longer.

Room Tip: Because of the design of the hotel, getting one in the back or corner would be better to try to avoi...
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  • Stayed: March 2013, traveled on business
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2  Thank ghostly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cortona Inn & Suites Anaheim Resort

Address: 2029 S Harbor Blvd, Anaheim, CA 92802-3513
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 118 Hotels in Anaheim
Price Range: $124 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cortona Inn & Suites Anaheim Resort 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
BEAUTIFULLY REMODELED ROOMS!! Welcome to the Cortona Inn & Suites Anaheim Resort and proudly serving guests from around the world since 2004. Located just a block and a half away from the Disneyland(R) Resort and adjacent to the Anaheim Convention Center. Thoughtfully set-back off Harbor Boulevard, the Cortona Inn & Suites allows you to enjoy our peaceful and quiet surroundings yet still be within footsteps of everything the Anaheim Resort has to offer. The Cortona Inn & Suites offers a choice of all non-smoking deluxe rooms with king bed or two queen beds as well as one-bedroom Siena Executive Suites and one-bedroom Toscana Kids' Suites. For larger families, we also offer a spacious Two-Room Family Suite. All rooms and suites feature faster free wireless internet access, refrigerator & microwave oven, 39 inch flat panel HDTV with cable, iron/ironing board and more. Enjoy our free hot continental breakfast each morning and parking at no additional charge. Relax, unwind and enjoy your visit to the Anaheim Resort and Disneyland(R) Resort Parks at the Cortona Inn & Suites Anaheim Resort ... more   less 
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Also Known As:
Cortona Inn And Suites Anaheim Resort
Cortona Inn & Suites Anaheim Hotel Anaheim
Cortona Hotel Anaheim

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