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“Bring Your Noseplugs” 2 of 5 bubbles
Review of Cortona Inn & Suites Anaheim Resort

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Cortona Inn & Suites Anaheim Resort
Ranked #40 of 117 Hotels in Anaheim
Cedar City, Utah
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Bring Your Noseplugs”
2 of 5 bubbles Reviewed March 18, 2013

We stayed at this property because I loved the idea of bunkbeds. Upon arriving, the room smelled very strongly of urine and mold. We asked to be moved and the front desk gave us the key to another room which had the same odor. They explained that the rooms just smell like that when the AC has been off and it would dissipate. The AC made no difference. Also, we found a sweatshirt from a previous guest on the floor. When we took it to the front desk, they gave it back to us explained that they were not responsible for lost items. I don't think they understood that we were concerned that the room hadn't been cleaned. Anyhow, our kids were excited about the bunk beds, so we powered through it, but strongly considered checking out due to the smell. I slept with coffee grounds on my nightstand to deaden the odor and ran to Target the next morning to buy air freshener.

The continental breakfast was sufficient and the floorplan was great. These are the only two things that I would say that are positive. The hotel rooms were not as impressive as the photos. It is not within walking distance if you have small children. The beds were hard and the pillows were lumpy. I would not stay here again. I have stayed in much nicer places near Disneyland for the same price.

  • Stayed September 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank funone35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,022 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

My family of three stayed here a few weeks ago... It was very clean, tucked back away from the main street and conveniently located at the end of the driveway is the bus stop providing transportation to Disneyland. We found that if you cross to the bus stop on the other side of the street it's a straight shot to the park with minimal stops. The park is also a short 15 min walk if you decide to do so, which we did for the Magic Morning at Disneyland. There is no restraunt on site but they do provide (minimal) free breakfast in the morning and there's a coffee stand all day in the lobby. The staff was friendly.. They do have a pool and hot tub. There is a small store in the lobby for those little forgotten items and souveniers. Great for the price!

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Allison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ukiah, California, United States
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed March 5, 2013

Booked at the Cortona based on a sale price on Expedia.

+: Good price. Exterior is nice and clean. Rooms are back away from the street and traffic noise. Pool is shallow, but heated. Hot tub was great after a long day on our feet.

-: Our room smelled strongly of urine and the windows are bolted closed, so we couldn't get rid of the smell. We were placed 2 doors down from housekeeping, so we were woken at 8:00 am every day by the sound of them talking loudly outside of our door. Rooms were overall not well insulated, so you heard every person walking by, elevator, and ice machine all night long.

Overall would probably pay a little more next time to avoid the noise and the smell.

Room Tip: Request a room AWAY from Housekeeping and the Ice machine!!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank KarlaVH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed February 26, 2013

We booked a room at the Cortona Inn through Disneyland.com. When we arrived to check in at the Cortona Inn they had our reservation, but no available room! The hotel admitted that they oversold the rooms. After a very long day at Disneyland with two children, this was NOT the news we wanted to hear! They sent us across the street to a very noisy Best Western. The manager was not available to resolve or discuss the matter until Monday and only offered us 50% off our room rate. The Best Western was priced less than the Cortona anyhow. This was my children's first visit to Disneyland. I am dissatisfied with the lack of service that we received here and I will NEVER book a room here again.

  • Stayed February 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank withbeautyandgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

Stayed there for only couple of nights. Staff was great, breakfast was lovely and the area the hotel is in is great, close to everything. the hotel has limited amount of elevators but this really did not ruin my stay as I pack quite light but if you have alots of cases then just ask for the room close to the elevators. Rooms were clean and specious. Would definitely stay there again.

Room Tip: if you have alots of cases then just ask for the room close to the elevators
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daga H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

Entire place was clean, staff were friendly, breakfast was great they changed the menu daily and front desk staff were very helpful. It was a 25 minute walk to Disneyland but there was a shuttle available if you wanted.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Saskman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Bay, CA
Level Contributor
60 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

We stayed here in 2 adjoining Queen rooms for a trip to Disneyland. At check in the clerk was on the phone and he motioned me over and checked us in without saying a single word to me. It seemed rude to me at the time, but I guess at least it got me into the room faster than waiting until he was done with his call (It was a business call, not a personal call)

Good:
Close to the Disney parking lot, so we just rode the free shuttle in every day.
Free Parking
Beds were fine.
Housekeeping arrived daily.
Friendly Service

Bad:
The room smelled musty. The bathroom and closet smelled like urine.

Many items didnt work, like the clock, TV remote, the light next to the bathroom, and the heat sometimes.

We tried breakfast the first day and didnt consider it edible.

Our kids nap mid day but the maids had their kids running around in the parking lot and up and down the stairs screeching.

We arrived at our room mid day and discovered the door open and the maid cart outside- but the maid was not there, she was at lunch. I didnt like that our room had been left open.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Sillymeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cortona Inn & Suites Anaheim Resort

Property: Cortona Inn & Suites Anaheim Resort
Address: 2029 S Harbor Blvd, Anaheim, CA 92802-3513
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 117 Hotels in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cortona Inn & Suites Anaheim Resort 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
BEAUTIFULLY REMODELED ROOMS!! Welcome to the Cortona Inn & Suites Anaheim Resort and proudly serving guests from around the world since 2004. Located just a block and a half away from the Disneyland(R) Resort and adjacent to the Anaheim Convention Center. Thoughtfully set-back off Harbor Boulevard, the Cortona Inn & Suites allows you to enjoy our peaceful and quiet surroundings yet still be within footsteps of everything the Anaheim Resort has to offer. The Cortona Inn & Suites offers a choice of all non-smoking deluxe rooms with king bed or two queen beds as well as one-bedroom Siena Executive Suites and one-bedroom Toscana Kids' Suites. For larger families, we also offer a spacious Two-Room Family Suite. All rooms and suites feature faster free wireless internet access, refrigerator & microwave oven, 39 inch flat panel HDTV with cable, iron/ironing board and more. Enjoy our free hot continental breakfast each morning and parking at no additional charge. Relax, unwind and enjoy your visit to the Anaheim Resort and Disneyland(R) Resort Parks at the Cortona Inn & Suites Anaheim Resort ... more   less 
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Also Known As:
Cortona Inn And Suites Anaheim Resort
Cortona Inn & Suites Anaheim Hotel Anaheim
Cortona Hotel Anaheim

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