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“Great service but wont return.”
Review of Hotel 414 Anaheim

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Hotel 414 Anaheim
Ranked #2 of 118 Hotels in Anaheim
Certificate of Excellence
Vancouver, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great service but wont return.”
Reviewed December 3, 2011

The service here was great. I cant complain about the kindness and the helpfulness of the front desk. The location was great too. Close to convenient stores and restaurants and walking distance to Disneyland. I cant complain about the price either. We did not wake up early enough for the complimentary breakfast, but regardless of the quality, we believe its hard to complain about any type of FREE breakfast. We loved that there was free wifi and the rooms were decent size and the washroom was quite clean. However, there were some problems we encountered which, unless it changes, we probably wont return.

First, the walls were thin. We could hear everything that went on outside so it was very hard to sleep in when people are talking outside. We heard a lot from the room next to us, we heard them snoring. Either they were snoring THAT loud, or the walls were just that thin. But this isnt what's stopping us from returning.

The heater, altho heats up for the first 30 seconds, turns cold afterwards. So we were cold, plus the heater would make it colder. the dials didnt all work, and we tried to blast it on the hottest side, the air still came out cold. However, this also isnt whats stopping us from returning.

After the 2nd day of staying here both of us developed a rash along the sides of our legs. We stayed at another hotel before and our legs were fine. But after staying here, both of us got itchy spotted rashes on our legs. We also noticed after they changed our pillow covers, there was still hair on them. even on the pillows we didnt use, and that scared us. This is the only reason we will probably not come back to this property anytime soon. And its a shame, because everything else was fine, it wasnt perfect, but it was a great deal with great customer service. But rashes... that took a long time to go away? sorry.

Room Tip: 2nd level you wont hear traffic as much. But theres no elevator, so you gotta carry your luggage up...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Candizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABInn, Public Relations Manager at Hotel 414 Anaheim, responded to this review, December 8, 2011
Dear Candizz,

Thank you so much for taking time to review the property. I am happy to hear that you enjoyed some of the complimentary amenities we offer. We try hard to make guests' experience at the property a positive and a memorable one. I was very concerned to hear about the rash you developed. Please be assured that I will immediately address your concerns so that future guests will also have a good experience.
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473 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Santa Barbara, Calif
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 29, 2011

Comfortable & clean rooms. Staff is very helpful & accommodating. Room prices are very good, esp if you book in advance. I had some physical issues at one time and they were concerned and helpful. Close to the Disney parks with the city bus directly outside. I have stayed here several times & will continue to do so as I have no complaints and do enjoy my stays here. I would recommend ABI Anaheim to anyone who enjoys a smaller hotel, with plenty of parking, great location, clean rooms, and a wonderful staff.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thunderbumpers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 28, 2011

We booked in april with an amazing 50% offer from booking.com, we thought it would be just a cheap place to sleep but turned out to be much better than that. Room was cleaned everyday, the reception was managed by a friendly couple and WiFi coverage was perfect and fast. We had fridge and microwave in the room, plus TV (HBO included). Breakfast was just coffee, juices and donuts/danish as I already read in previous comments but it was more than enough for us. We could park our rented car there without any extra charge and if the weather would have been better we would have used the pool for sure. It was simply an amazing deal! :)

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TsukiLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2011

My son and I came to visit Disneyland for 3 days, and could not have found a better location to stage our trip from without paying over $100/night. The hotel is a short walk from the park, the maid service was flawless, we felt safe the entire time, had free WiFi and a refrigerator, and saved a good $150 on accommodations compared to almost any other property so close to DLand. Anyway, we'll definitely stay there again the next time we come.

Room Tip: This is a small, drive up hotel/motel with exterior corridors, so a room upstairs is preferable if y...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SpottedRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Payson
1 review
Reviewed October 6, 2011

The area that this motel is located is not the best . Our car was broken into and tons of stuff was stolen. The first girl we talked to at the front desk treated us like we are lying. She said that the security camera didn't pick up any activity just to call us back later that day to let us know the area we were parked in (right in the front of the motel) had no camera but if it made us feel any better the were going to install some. Well great for the mote,l were is all of our stuff. When we talked to the manager she said she would call us back when we did not hear from her and called her back a few hour later we were told that she had gone home early and was on vacation Worst experience ever we will never go back to that motel.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tami s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABInn, General Manager at Hotel 414 Anaheim, responded to this review, October 10, 2011
Dear Tami S,

Thank you for taking time to write about your stay. I take customer feedback very seriously, especially when it comes to the safety of our guests. Although we are in the Resort District of Anaheim and the area is family-friendly, we never take hotel security for granted. Please know that a new security camera system has since been installed to ensure the safety of our guests.

I hope you choose to give us one more opportunity to earn your trust and business.

Sincerely,

Sandy Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
2 reviews
Reviewed September 23, 2011

Had an awesome stay, staff were more than helpful with helping us to get tickets for nearly all the attractions that we wanted to attend & also called us cab's everytime we needed them. Nice & close to Disneyland & if you wanted you could see the fireworks from there as well.
Rooms are clean & tidy & we also had TV a fridge & microwave & coffee machine as well.
Wifi was great & didn't cost us anything to use. Rooms can be a bit stuffy but there is airconditioning for you to use. The pool was great after a long day walking around Disneyland. Shops, laundry mat & take awayfood places are all a short walking distance away.
I would stay here again if I went back to the USA & would recomend it for a good cheap & clean place to stay.

Room Tip: Had a room with 2 double beds on the ground floor & would recomend the ground floor so you don...
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evette_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 9, 2011

The first day we came back at 2 and they hadn't cleaned our room at all. The second day we came back at 430 and they had not made 1 of the beds, and they turned the air conditioning off. So we came back from 8 hours at disneyland in 100 degree weather to a steamy room. And I should mention the a/c was not on when we checked in either. It took over 3 hours to cool down. Also their shuttle service costs four dollars a person, so unless you have three people or less it is more expensive than parking at disneyland. The free breakfast consists of doughnuts and orange juice, not even cold cereal. And the manager comes out to count how many people are eating. I will never stay at one of these places again.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colietaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABInn, General Manager at Hotel 414 Anaheim, responded to this review, October 10, 2011
Dear Colietaylor,

I appreciate you taking time to post a review of the hotel and I am sincerely sorry to hear that your stay was unpleasant.

We aim to provide a clean and comfortable place for our guests, yet remain environmentally responsible by reducing energy consumption while guests visit the Park during the day. I apologize personally for the discomfort you experienced upon returning to your room.

Sincerely,

Sandy Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel 414 Anaheim

Property: Hotel 414 Anaheim
Address: 414 W Ball Rd, Anaheim, CA 92805-6051 (Formerly Knights Inn Anaheim)
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Anaheim
#8 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel 414 Anaheim 2*
Number of rooms: 26
Official Description (provided by the hotel):
Hotel 414 Anaheim is just around the corner from Disneyland and provides shuttle services to Disneyland and the Anaheim Convention Center for a small fee. We also sell discount passes to Disneyland Resort. All our rooms are non-smoking and have laminate flooring, quartz vanities and modern furniture. Each room is tastefully appointed with a refrigerator and microwave, cable TV with on demand channels including HBO, hair dryers and ironing facilities. The hotel offers free wi-fi access. The Anaheim Convention Center and Angel Stadium are only a 5-minute drive away. Knott's Berry Farm is a 15-minute drive. Newport Beach and Huntington Beach are a 20-minute drive from the hotel. ... more   less 
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Also Known As:
America`s Best Inn Anaheim Hotel Anaheim
Disneyland Suites
Best Inn Anaheim
Anaheim Best Inn

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