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Taunia F
Las Vegas, Nevada

Hotel near Disney

3.0 of 5 bubblesReviewed Aug 5, 2017via mobile
We stayed there august 29 and 30. The staff was friendly. The room was clean but the beda were horrible. I never knew they made mattresses so hard! After being on your feet for 15 hrs at disney all day, the one thing you look forward to is a good nights' sleep. Please invest in better mattresses and your hotel would be so much better. It is a convenient place to stay....surrounded by good places to eat and took maybe 15-20 mins to walk to Disney.
Date of stay: August 2017
Trip type: Traveled with family
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GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn & Suites Anaheim Convention Center, responded to this review
Responded Aug 9, 2017
We are pleased that you found our staff to be friendly and your room to be clean. We are obviously disappointed to hear that you found our beds to be so hard, and we are very sorry that they did not suit your taste. We hope that this will not deter you from staying with us again, we would love to host you on a future occasion, when you next have an opportunity to visit Disney. Best wishes, Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 3, 2017

Hotel is in a fantastic location with eateries within a 5 minute walk. Two pharmacies across the road which also sell food and drink. Disneyland just around the corner. However this hotel was in desperate need of repair, as i mentioned you get what you pay for. Breakfast was offered but very basic ( cereal,muffins, coffee and tea). My only problem was when we asked for them to call a cab they put us onto their friend who will drive guest's where they want to go. They said that a cab is too expensive and that their friend was a lot cheaper when in fact we soon relised that he was three times more expensive than a cab/uber. Just be aware

Room tip: ask to stay on the lower level then you wont have to carry all your luggage up the stairs.
Date of stay: July 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank loui162
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn & Suites Anaheim Convention Center, responded to this reviewResponded August 9, 2017

It's great to hear that our wonderful location and proximity to local amenities, (and of course Disneyland!) suited you so well. We are very sorry to hear of your experience when you requested a cab. This was most unusual, and please rest assured that we are investigating the circumstances of what you have described thoroughly. This is not what we want our guests to experience at all, and we are determined to get to the bottom of it. Thank you for your feedback, we hope that you will choose our property again when you next have an opportunity to visit this area. Best wishes, Hotel Management

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Reviewed August 1, 2017 via mobile

This little hotel gives you a big value. The room was large and had a king sized bed with a smaller double bed on the other side of a pony wall to separate the two areas. For the price, the location (about 10 min walk) to Disneyland and overall ease of staying here I would recommend it. We were there to sleep after long days at Disneyland and it was a great! It allowed us to maximize our dollars and as everyone knows Disney isn't cheap.

Date of stay: August 2017
Trip type: Traveled with family
3  Thank 308jennab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn & Suites Anaheim Convention Center, responded to this reviewResponded August 8, 2017

Hi Jenna, Thank you very much for your review and your perfect rating. We are very pleased to hear that you enjoyed your stay with us so much, and we hope to welcome you back the next time you're in town! Thank you for your recommendation! Best wishes, Hotel Management

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Reviewed June 22, 2017

Considering the low price we paid to stay here, we kept our expectations low -- but we were overwhelmingly surprised. The staff was so friendly and welcoming and the room was large and freshly renovated. The location is a short walk to the Disney Esplanade, and there are many restaurants, coffee shops, and stores nearby including several 24 hour locations (Walgreens, CVS, Subway, etc.). There is a complimentary continental breakfast consisting of coffee, tea, and a few packaged options (muffins, pastries), which is sufficient to grab and go for a day at the parks. My only complaint is that we did not have time to enjoy the pool or hot tub because they close at 9pm. Other than that, we were so pleased with our stay that we decided to return for an additional night a few days after we left. This will be our new go-to place for Disneyland trips.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank 796russr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn & Suites Anaheim Convention Center, responded to this reviewResponded June 25, 2017

Hi Russ, It is always fantastic to hear that we have surpassed our guests' expectations. We are delighted that you enjoyed our service so much that you returned only a few days later - there really is no better review than that! We are thrilled to hear that we will be your go-to place for future Disneyland trips. We look forward to welcoming you back many more times. Best wishes, Hotel Management

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Reviewed June 20, 2017

Its not the ritz but the rooms have recently been upgraded. The rooms are big and clean with comfy beds. Its within walking distance to Disneyland, Target and the Anaheim Garden walk which has lots of shops, eateries and bars. Would definately stay again!

Date of stay: June 2017
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
4  Thank BrendonP_1987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn & Suites Anaheim Convention Center, responded to this reviewResponded June 22, 2017

Hi Brendon, Thank you for your lovely review. We are thrilled to hear that you enjoyed our newly renovated rooms and our central location. We are delighted to hear that you will stay with us again - We can't wait to welcome you back! Best wishes, Hotel Management

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Reviewed June 3, 2017

The hotel said it was non-smoking, but the room smelled so bad from cigarette smoke over time. I ended up buying a bottle of Febreze and sprayed all over the ceiling and walls, so we could get through the stay. The floor was so dirty I did not want to step on it without shoes. The front desk was not helpful to direct us to our room. We walked all the way around the property to find our room.

Date of stay: December 2016
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank WanningC2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn & Suites Anaheim Convention Center, responded to this reviewResponded June 6, 2017

We are very sorry to hear that you had a poor experience during your recent stay with us. Our room service team works hard making sure rooms are prepared well daily, so we are very sorry to hear that you did not find your room clean and fresh. Please know that we will be looking into this to ensure this does not happen again. Best wishes, Hotel Management

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