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Best Western Plus Park Place Inn - Mini Suites
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Reviews (2,942)
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1,240
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All reviewsacross the streetcaptain kiddsfree breakfastclosest hotelbagelsdisneyland entrancecan't beat the locationmain entranceperfect locationpull out sofavisiting disneylandafter a long daywould stay here againmid daywe've stayedthird floorhard boiled eggs
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2,249 - 2,254 of 2,942 reviews
Reviewed October 22, 2012

We had a wonderful stay at this hotel, located right across the street from Disneyland. The hotel was very clean (the carpet is a little "tired"), and beds were very comfortable. The staff was friendly and helpful. This is not a "fancy" hotel, but great for on a budget or with a family. Breakfast is typical pre-fab fare, but adequate. We enjoyed our stay and would definitely stay here again.

  • Stayed: October 2012, traveled with family
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1  Thank mrscold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSParkPlaceInn, Front Office Manager at Best Western Plus Park Place Inn - Mini Suites, responded to this reviewResponded October 24, 2012

Thank you for choosing the Best Western Park Place Inn. I am very pleased you enjoyed your stay and thank you for your review. We look forward to seeing you again.

Thank you and take care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2012 via mobile

Stayed here in Oct and when we checked into our room, my husband and I almost passed out because it smelt as though someone peed on the floor and the house keeping staff just poured some chemical on it to try and get rid of the smell. We didn't even bring our bags in because of the smell. We called front desk and the girl was rude and seemed to have an attitude when we told her we refused to stay in a room with such a foul smell. They did move us. The room was clean and spacious. The house keeping staff was always so friendly and smiled everytime we walked pass them saying good morning each morning we saw them. We've stayed at this hotel everytime we've been to Disneyland, so when a couple of the young girls at the front desk were rude, it surely made me question whether or not we will stay there again and are they just hiring young girls with no experience in customer service who seem to have an attitude when a guest refuses to stay in a HORRIBLE smelling room. Some of the other guest at the pool had said the same thing. On a more positive note, two of the young men who were working at the front desk were very professional and polite to us whenever we needed anything or spoke to them. (which was very rarely) The breakfast was good and had lots of variety. So, bottom line is, customer service was filled with attitude as if you were talking to your teenage daughter, the hotel stay was great when we didn't have to deal with the 2 young girls at the front desk and the location was great and right across the street. Just was disappointed by how we were spoke to and treated. That's pretty much it.

  • Stayed: October 2012
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3  Thank happydisneygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSParkPlaceInn, Front Office Manager at Best Western Plus Park Place Inn - Mini Suites, responded to this reviewResponded October 24, 2012

First I would like to thank you for continuously staying at our hotel. We do greatly value our repeat guests.
I am sorry for your recent experience with a couple of girls at the desk. As you mentioned, this is not the typical service that you receive at our hotel. The service you received will be addressed and further training will be provided.
I am pleased that the rest of your stay was enjoyable. I hope this one experience will not dissuade you from returning.

Please let me know if I can be of service.

Thank you and take care.

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Reviewed October 21, 2012

We had friends visit Disneyland this year and they wrote down the name of this hotel because it was so close to Disneyland. I tried to book online and was told no rooms were available, but I called the hotel direct and they had rooms. Like all the previous reviews it is nothing fancy, but it was clean, had a micro wave & fridge, the front desk was very informative and pleasant and so nice to be able to buy Disney tickets right in the lobby. The breakfast was great for a quick bite. There is a Dennys, Mimi's and Tony Roma's very close but after walking all day in Disneyland we went to the closest restaurant IHOP twice and it was delicious both times and kids eat free after 4pm with a paying adult. Again we LOVED being able to be at Disneyland first thing, come back to our room to swim and relax and run back over in the evening because we could walk. Would definatley recommend, even tho the walls were thin and we could hear our neighbors hollering at their kids, unless you can afford the Disney Resort I'd go for it.

Room Tip: Ask for one close to Harbor Blvd for less walking.
  • Stayed: October 2012, traveled with family
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2  Thank tompammc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSParkPlaceInn, Front Office Manager at Best Western Plus Park Place Inn - Mini Suites, responded to this reviewResponded October 24, 2012

Thank you for choosing to stay with us and writing about your experience. I am very happy you were able to enjoy all the ammenties and the advantages of our location. We hope we will get to see you again soon.

Thank you and take care.

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Reviewed October 21, 2012

Stayed Oct 2012, This is our 2nd stay at the BWPPI and we would go back here everytime! You cannot beat the location, directly at the crosswalk on Harbor Blvd! We got a 3rd floor room and hear zero noise from neighbors, just a little street noise. It was quiet and comfortable and best of all....CLOSE! This was our first trip with little ones and it was so nice to have this short walk and the end of a long and busy day. Breakfast is fine, nothing fancy but it's free and a nice feature! Staff was helpful and friendly, room was always clean at the end of the day. No complains! Great stay! :)

  • Stayed: October 2012, traveled with family
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Thank two3jordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSParkPlaceInn, Front Office Manager at Best Western Plus Park Place Inn - Mini Suites, responded to this reviewResponded October 24, 2012

Thank you for returning to the Best Western Park Place Inn. We greatly appreciate you taking the time to write a review of our property. I am very happy that you enjoyed your stay with us. Thank you for your compliments and we definitely look forward to seeing you again.

Thank you and take care.

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Reviewed October 20, 2012

We just stayed at this hotel last month and had a wonderful stay. The accomadations are clean, well light and inviting. They are not super fancy, but after walking around for 6 or more hours a day at a theme park, it doesn't really matter. We love the fact that they are located right across from the main exit and the distance to any restaurnt is minimal. The free breakfast is free, not a huge gorment meal, but a great way to save some cash to be spent later on treats or souveiners at the park.

We will always try to stay here for all future trips.

  • Stayed: September 2012, traveled with family
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2  Thank Sara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSParkPlaceInn, Front Office Manager at Best Western Plus Park Place Inn - Mini Suites, responded to this reviewResponded October 24, 2012

Thank you for taking the time to write about your stay with us. I am very pleased you enjoyed your stay with us. It is wonderful you were able to take advantage of our ammenities and our location. Thank you for staying with us and we hope to see you again soon.

Thank you and take care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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